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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM SevOne

    Score8.5 out of 10
    N/AIBM SevOne’s app-centric, hybrid network observability empowers NetOps teams with ML-driven insights, enabling proactive issue prevention and resolution. With a single source of truth for network performance, it delivers visibility to optimize operations and support agility in complex, multi-cloud environments.N/A

    TruView

    Score8 out of 10
    N/ANETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A
    Pricing
    IBM SevOneTruView
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM SevOneTruView
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsIBM® SevOne® uses Managed Device (MD) and Managed Client Device (MCD) as pricing metrics. These can be mapped to managed devices for physical, virtualized and containerized functions in the managed environment.—
    More Pricing Information
    Community Pulse
    IBM SevOneTruView
    Considered Both Products
    IBM
    No answer on this topic
    NETSCOUT
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    IBM SevOneTruView
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of IBM SevOne and NETSCOUT TruView
    Feature
    IBM SevOne
    7.6
    16 Ratings
    4% below category average
    NETSCOUT TruView
    9.5
    2 Ratings
    18% above category average
    Automated network device discovery7.916 Ratings10.02 Ratings
    Network monitoring7.516 Ratings10.02 Ratings
    Baseline threshold calculation7.415 Ratings10.02 Ratings
    Alerts7.015 Ratings10.02 Ratings
    Network capacity planning7.615 Ratings10.02 Ratings
    Packet capture analysis7.610 Ratings10.02 Ratings
    Network mapping7.716 Ratings10.02 Ratings
    Customizable reports7.716 Ratings5.12 Ratings
    Wireless infrastructure monitoring7.413 Ratings10.02 Ratings
    Hardware health monitoring8.37 Ratings10.02 Ratings
    Best Alternatives
    IBM SevOneTruView
    Small Businesses
    Auvik
    Score8.9 out of 10
    Auvik
    Score8.9 out of 10
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM SevOneTruView
    Likelihood to Recommend
    7.7
    (16 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    IBM SevOneTruView
    Likelihood to Recommend
    IBM
    IBM SevOne ensures deep performance and in depth monitoring and allows customization according to specific organisation or business needs. Availability of real-time alerts and unlimited customization. The software integrates freely with many third party applications and has reliable analytics and reporting systems. Ability of the software in automating routine network monitoring tasks which reduces operational costs. Software pricing is a major challenge towards smooth implementation of the software. It is expensive and not affordable to small businesses and organisations.
    Read full review
    NETSCOUT
    Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
    Incentivized
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    Pros
    IBM
    • To see trends in network usage, identify upgrade switches, increase bandwidth and cabling
    • Provide dashboards to operations, logistics for both warehouse and production managers
    • Can integrate into incident systems to auto create tickets when issues happen
    Incentivized
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    NETSCOUT
    • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
    • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
    • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
    Incentivized
    Read full review
    Cons
    IBM
    • Documentation for the embedded help pages in NMS and more. In my opinion, these do not provide anything of any depth or maybe anything helpful at all. If anything it just seems to be a guide of what actually exists on the page. It is nicely searchable documentation though.
    • It is very surprising and disappointing for us to learn that it isn't until the latest version of IBM SevOne that bulk editing was introduced. I think this is such a basic and foundational feature that should have been a part of the original rollout. My team is still trying to configure the REST API.
    • It was disappointing for the webinar to start with a speaker who had a thick accent and simply read from slides. To me, it felt hopeless until the second speaker, who was engaging and easy to understand. It's as if this fact wasn't considered. I'm sure the first speaker lost a lot of viewers who didn't stick around to discover the 2nd speaker.
    • I asked three different questions during the webinar and none were answered.
    Incentivized
    Read full review
    NETSCOUT
    • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
    • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
    • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
    Incentivized
    Read full review
    Support Rating
    IBM
    No answers on this topic
    NETSCOUT
    As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM SevOne was selected instead of Datadog because it is perfect for large insurance networks and also connects trouble-free between the on-premise and cloud environments. Its alerts are in real-time, it offers comprehensive dashboards and it allows to gain a better grip on the network issues, thus helping to keep the downtime small and the operations well managed thanks to the good communication.
    Incentivized
    Read full review
    NETSCOUT
    Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Being able to create reports with variables, so end users can check on a multitude of devices easily.
    • Proactive alarming on issues that will cause outages.
    • Automatic provisioning of Virtual Machines into IBM SevOne through the VMWare plugin
    Incentivized
    Read full review
    NETSCOUT
    • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
    • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
    • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
    Incentivized
    Read full review
    ScreenShots

    IBM SevOne Screenshots

    Screenshot of Hybrid cloud network monitoring. This view helps achieve application-centric observability in hybrid cloud environments for maintaining optimal performance across infrastructure.Screenshot of MSP network monitoring. This provides comprehensive network monitoring and observability that empower MSPs to support enterprise clients on their hybrid multicloud journeys.Screenshot of SD-WAN monitoring. This helps mitigate the transitional risk of moving from traditional WANs to fast and dynamic SD-WAN links.Screenshot of SDN monitoring. This helps maximize the performance and value of Cisco ACI infrastructure with built-in support for monitoring Cisco ACI-based software-defined networks (SDNs).Screenshot of Enterprise wifi monitoring. This creates visibility across wifi infrastructures to assure consistent high-quality services with modern wifi monitoring and management capabilities.Screenshot of A view of the default machine learning analytics and visualizations that aid in troubleshooting, anomaly detection, and forecasting. This allows for proactive identification and troubleshooting of issues before they impact end-users.