IBM Targetprocess vs. Productfolio

Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit

Incentivized

This platform is a product managers dream! If you are meeting with your team a lot for brains storming sessions, this is a great tool as it has an ideas list (my favorite aspect of the platform) where you can write in any ideas you have then task them to certain topics and tag people in the task! You can also move these ideas over to a "to-do's" list and then a "in progress" and "completed" list respectively. This has greatly helped our team take our ideas from just an idea to actually fulfilling it! This may not be helpful if your focuses are only on one idea or topics but this does help you bring your project along with a timeline so you can complete your work in a timely manner!

Incentivized

• Extremely flexible: We are able to setup work for different groups in ways that work best for them.
• Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
• Automation: Their automation capabilities have saved us a lot of time.
• Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
• Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
• Their user guide is well built and extremely helpful.

Incentivized

• Great customer service for any inquiries or issues you may have.
• Easy to digest UI/UX which in turn makes it easy to train new teammates on how to use the platform.
• Provides excellent tools to understand your team's ideas and visions and make them actually happen!

Incentivized

• The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
• dashboards with large datasets can cause performance lags or timeouts
• Introduce more flexible, template-based RBAC configurations.

Incentivized

• I would like to see more color coding options - this is minor but when we have many different projects/clients/tasks, it would help to have more variation for differentiation!
• Better price point may help this product get into more offices!
• Nothing else, this product is really great!

Incentivized

Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.

Incentivized

Overall Targetprocess's usability is good. the tool is easy to use and has features which most BUs and organizations can use. Additional features like AI integration would help the tool and its overall usability. providing additional dashboards for specific roles and executives within the tool would benefit Targetprocess with its scale

Incentivized

Some minor outages are experienced, though these tend to pass within an hour usually and work can continue

Incentivized

Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.

Incentivized

TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

Incentivized

You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.

Incentivized

I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable
in order to track all the details from a certain project in just a few minutes.

Incentivized

The similarity of Asana and Productfolio is task management but Productfolio exceeds it tenfolds as there are timeline trackers, to-do list organizers, ideas list, etc. The UI/UX is cleaner on Productfolio and easier to digest which is helpful when training new employees. I would highly recommend Productfolio over Asana!

Incentivized

We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!

Incentivized

• No direct positive business ROI has caused executive leadership to play down use of the tool
• We are hoping to use this to track progress of OKRs and business strategy, but don't have but in from executives on the value of this yet.

Incentivized

• My team has been able to complete assigned tasks 124% quicker when seeing a project timeline laid out for them.
• We increased our brainstorming idea output by 50% each time we meet as we have a dedicated space to create and assign ideas.
• Happiness has increased 100% by using this product as the team feels less unsure of what their tasks are now.

Incentivized