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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM watsonx Orchestrate

    Score8.2 out of 10
    N/AIBM® watsonx™ Orchestrate® leverages AI to automate complex workflows. The solution helps build, deploy, and manage AI assistants and agents. It offers a catalogue of pre-built agents and tools, low-code agent builder, multi-agent collaboration capabilities, and integrations with enterprise apps.

    $530

    per month

    LocaliQ

    Score8.6 out of 10
    N/ALocaliQ is a marketing platform that helps businesses attract and retain ideal customers with a suite of AI lead management and digital agents, marketing automation, omnichannel campaign management, advanced reporting, and expert-led services.N/A
    Pricing
    IBM watsonx OrchestrateLocaliQ
    Editions & Modules
    Essential
    $500
    per month per subscription
    Essentials
    $500
    per month Per subscription
    Standard
    Enterprise
    Standard
    Enterprise
    per month Per subscription
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM watsonx OrchestrateLocaliQ
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsIBM watsonx Orchestrate can be deployed and run on IBM Cloud, AWS, or on-premises. Prices shown are indicative, may vary by country, exclude any applicable taxes and duties, and are subject to product offering availability in a locale.LocaliQ offers both self-serve and premium solutions. LocaliQ’s free, self-serve experience provides access to Free Website Grader, Free Inbound Call Recorder, Chatbot (free and $9.99/month options available), Scheduling Technology (free and $9.99/month options available), and Listings solutions ($9.99/month and $14.99/month options available). For LocaliQ's premium solutions, users are partnered with a LocaliQ expert to create the best marketing plan for their businesses that utilizes a full suite of marketing products.
    More Pricing Information
    Community Pulse
    IBM watsonx OrchestrateLocaliQ
    Considered Both Products
    IBM
    No answer on this topic
    Gannett
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    138 Answers
    88%
    Would buy again
    37 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    125 Answers
    95%
    Delivers good value for the price
    35 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    140 Answers
    90%
    Happy with the feature set
    38 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    102 Answers
    84%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    111 Answers
    94%
    Implementation went as expected
    34 Answers
    Features
    IBM watsonx OrchestrateLocaliQ
    Email & Online Marketing
    Comparison of Email & Online Marketing features of IBM watsonx Orchestrate and LocaliQ
    Feature
    IBM watsonx Orchestrate
    -
    Ratings
    LocaliQ
    7.6
    11 Ratings
    4% above category average
    WYSIWYG email editor00 Ratings7.34 Ratings
    Dynamic content00 Ratings6.69 Ratings
    Ability to test dynamic content00 Ratings8.02 Ratings
    Landing pages00 Ratings6.78 Ratings
    A/B testing00 Ratings8.06 Ratings
    Mobile optimization00 Ratings7.311 Ratings
    Email deliverability reporting00 Ratings9.06 Ratings
    List management00 Ratings7.17 Ratings
    Triggered drip sequences00 Ratings8.63 Ratings
    Lead Management
    Comparison of Lead Management features of IBM watsonx Orchestrate and LocaliQ
    Feature
    IBM watsonx Orchestrate
    -
    Ratings
    LocaliQ
    7.2
    42 Ratings
    7% above category average
    Lead nurturing automation00 Ratings7.434 Ratings
    Lead scoring and grading00 Ratings6.79 Ratings
    Data quality management00 Ratings7.438 Ratings
    Automated sales alerts and tasks00 Ratings7.224 Ratings
    Campaign Management
    Comparison of Campaign Management features of IBM watsonx Orchestrate and LocaliQ
    Feature
    IBM watsonx Orchestrate
    -
    Ratings
    LocaliQ
    7.8
    3 Ratings
    4% above category average
    Calendaring00 Ratings9.52 Ratings
    Event/webinar marketing00 Ratings6.02 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of IBM watsonx Orchestrate and LocaliQ
    Feature
    IBM watsonx Orchestrate
    -
    Ratings
    LocaliQ
    7.8
    10 Ratings
    12% above category average
    Social sharing and campaigns00 Ratings8.19 Ratings
    Social profile integration00 Ratings7.69 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM watsonx Orchestrate and LocaliQ
    Feature
    IBM watsonx Orchestrate
    -
    Ratings
    LocaliQ
    7.2
    46 Ratings
    4% above category average
    Dashboards00 Ratings7.244 Ratings
    Standard reports00 Ratings7.345 Ratings
    Custom reports00 Ratings7.235 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of IBM watsonx Orchestrate and LocaliQ
    Feature
    IBM watsonx Orchestrate
    -
    Ratings
    LocaliQ
    9.0
    6 Ratings
    53% above category average
    Customizability00 Ratings9.06 Ratings
    Best Alternatives
    IBM watsonx OrchestrateLocaliQ
    Small Businesses
    No answers on this topic
    HighLevel
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    OutboundEngine
    Score10 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM watsonx OrchestrateLocaliQ
    Likelihood to Recommend
    7.8
    (133 ratings)
    8.4
    (51 ratings)
    Likelihood to Renew
    4.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (79 ratings)
    7.8
    (38 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (10 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    4.5
    (1 ratings)
    7.8
    (37 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM watsonx OrchestrateLocaliQ
    Likelihood to Recommend
    IBM
    For starters, most enterprise-grade organizations and Customers struggle to align their current IT estate and landscape with fast-moving, agile, AI-driven automation and development initiatives. All tooling, governance, structure, and frameworks available to support and facilitate the incorporation of this new but still cross-system technology layer are essential to minimize the risks of data leaks, unauthorized access, unbridled token consumption, and other issues. For some businesses and organizations with a handful of systems or a smaller footprint, the platform could be a bit too complex.
    Incentivized
    Read full review
    Gannett
    LocaliQ is well-suited, in our experience, for B2B marketing and, specifically, hyper-targeted and personalized marketing efforts. The geofencing capability is excellent at helping us deliver messages literally to the doorsteps of our target prospects. The proprietary software they use for this targeting is worth the money, and their reps, specifically Nikki Rowell and Sarah Pena, are fantastic and delightful people to work with. The only scenario that was slightly underwhelming was LinkedIn. Their tools don't deliver any additional value to LinkedIn ad campaigns, so it's not worth paying LocaliQ to run these campaigns; we can run them ourselves, which doesn't require much effort. That is just a small downside. We are extremely pleased with LocaliQ and their whole team.
    Incentivized
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    Pros
    IBM
    • New and improved natural language processing yielding better results helps the assistants understand the intention behind the query.
    • Preserves context of communication, allowing the customers to establish inquiries on the website and continue on the mobile app without having extra informational input.
    • Intelligent conversations mean that complex paths that are branched based on the user's inputs allow for a much more natural flow of the conversation than fixed scripts.
    Incentivized
    Read full review
    Gannett
    • ThriveHive is a smaller marketing team dedicated to helping small to medium sized businesses perfect their marketing messages. ThriveHive is particularity good at understanding how Google, and other search engines work, and have been instrumental in helping my company to grow and evolve.
    • With ThriveHive, you get a dedicated coach who is matched to your type of business. This experience with similar businesses gives your coach a better understanding of your business and the challenges your company faces.
    • My coach is very good at responding to my needs within 1 to 2 business days. Email contacts are fluent and as often as I need, to discuss ideas or questions. I can only speak of my relationship with my coach, and I am very pleased.
    • I feel that ThriveHive makes every effort to take excellent care of their clients, and makes you feel like you are their most important customer. I definitely believe that this is one of ThriveHives' greatest assets.
    Incentivized
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    Cons
    IBM
    • I think that it needs to be able to integrate better with the knowledge catalogs. It currently provides a default database, which isn't quite large enough for enterprise use. We can connect that then to an external source, but it'd be nice if we could able just to instantiate one straight away.
    Incentivized
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    Gannett
    • LocaliQ could improve how it tracks and reports on customer journeys across those channels to provide a clearer view of ROI.
    • The pricing structure is not fully transparent, making it hard to understand the true costs associated with campaigns. Breaking down the fees associated with LocaliQ would make budgeting easier.
    • LocaliQ is able to provide basic ad creative, but there tends to be a disconnect between our brand voice and what is expected with creative. It would be nice to be able to get all design work within LocaliQ rather than have to use and outside designer all the time.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Currently we are using to develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. Action flow and dialog flow we are currently in chatbot.
    Incentivized
    Read full review
    Gannett
    No answers on this topic
    Usability
    IBM
    With the growing use of AI and chatbots, it's very easy to use, and the conversational language makes it easier than keyword searches in a document. The contextual language processing is impressive. It's easy to integrate into our internal portal. The use of this tool would depend on each company's security and data sensitivity.
    Incentivized
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    Gannett
    Overall usability pretty good. If we would have gotten better return on our advertising dollar I would have continued with them - their dashboard was very easy to use and the recaps they provided were helpful. They try to put data in bite-sized pieces for the client that are understandable (unlike google's reporting page itself which can be a bit difficult to understand at times). Their team was friendly, semi-responsive, and provided explanations when requested
    Incentivized
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    Performance
    IBM
    To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
    Incentivized
    Read full review
    Gannett
    No answers on this topic
    Support Rating
    IBM
    We've rarely had to engage support, but they've always been prompt in responding and very attentive. Support experiences have been extremely positive (but we're mostly happy that we just don't have any cause to routinely need support in the first place!).
    Incentivized
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    Gannett
    No answers on this topic
    Online Training
    IBM
    Excellent course material.
    Incentivized
    Read full review
    Gannett
    No answers on this topic
    Implementation Rating
    IBM
    Overall the implementation was simple.
    Incentivized
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    Gannett
    No answers on this topic
    Alternatives Considered
    IBM
    Strong ITSM and HR workflow automation with governance, ServiceNow excels in IT/HR but lacks flexibility for cross-departmental use cases such as demand planning, finance close, or procurement analytics. Orchestrate supports a broader set of enterprise functions beyond IT service automation. So, watsonx is a better approach than any other available tool in the market as of now, based on the use cases I've encountered and my efforts to understand the essence of the service.
    Read full review
    Gannett
    LocaliQ is more economical that marketing agencies we've used in the past. Our dollar goes farther. We've also used services from phonebook providers that were getting into the online advertising field. At the time, it was just being introduced so the reps knowledge on the topic was quiet limited.
    Incentivized
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    Scalability
    IBM
    From past 3+ years I am using IBM Watson in our current project easily can implement and manage and monitor user how their using. Is there and update also just update dialog is just enough to change no need to touch any other templates. Multiple language will support, and action and dialog speak recognize chatbot we can create as per client requirement. Overall, as of now good experience with IBM Watson.
    Incentivized
    Read full review
    Gannett
    As mentioned prior, their ability to utilize and maximize our resources so that we receive the best results on all avenues of marketing and advertising. We see better lead generation, brand recognition and top of mind awareness due to LocaliQ efforts
    Incentivized
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    Return on Investment
    IBM
    • As a very small team WxO give us more time back and handles manual tasks.
    • WxO helps us reduce manual errors (and the time it takes to find and resolve.)
    • WxO, as a task scheduler and reminder system, helps us not forget certain key events with time-dependent requirements.
    Incentivized
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    Gannett
    • It's hard to quantify but I know I've had at least 5 to 10 new clients in the last 6 months come from efforts related to my website
    • Not having to work on my website myself also helped free up my time, I don't need to worry!
    • Customer service is good, the team doesn't wait till there is a problem, they schedule check ins regularly
    Incentivized
    Read full review
    ScreenShots

    IBM watsonx Orchestrate Screenshots

    Screenshot of IBM® watsonx Orchestrate® homepage UI when you enter into the product.Screenshot of Catalog of AI agents and tools in different domains from multiple partnersScreenshot of Creating agents - from scratch or using a pre-built templateScreenshot of Multi Agent Collaboration - Employee Support Manager AgentScreenshot of IT domain agents from IBM and other partnersScreenshot of Integrations from multiple common applications

    LocaliQ Screenshots

    Screenshot of the Dash lead management dashboard and engagement centerScreenshot of the Marketing Dashboard, which provides access to reports 24/7, or can be used to listen to phone calls and recordings, and manage a lead inbox. LocaliQ customers receive access to the Marketing Dashboard with the purchase of any other products at no additional cost. Upgrades available for automated lead nurture solutions.Screenshot of LocaliQ’s search ad technology includes expertise from account setup and keyword creation to data analysis and reporting across multiple search engines.Screenshot of Social ads, based on a business's unique goals and budget.Screenshot of LocaliQ listings solutions to get a business accurately listed, with lower cost or premium options.Screenshot of the AI-powered Dash SMS Agent that qualifies leads and convert customers. AI responses are generated using website content to provide a customer experience as good or better than a human interaction.