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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Icertis

    Score7.8 out of 10
    Enterprise companies (1,001+ employees)
    Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+…N/A

    JAGGAER

    Score6.2 out of 10
    N/AJAGGAER is a procure-to-pay provider in the higher education and government sectors. JAGGAER eProcurement and strategic sourcing customers gain access to suppliers on a scalable, customizable platform. The JAGGAER SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by spend analysis, contract management, and an accounts payable solutions.N/A
    Pricing
    IcertisJAGGAER
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IcertisJAGGAER
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IcertisJAGGAER
    Considered Both Products
    Icertis
    No answer on this topic
    JAGGAER
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    43%
    Implementation went as expected
    3 Answers
    No answers on this topic
    Features
    IcertisJAGGAER
    Contract Authoring
    Comparison of Contract Authoring features of Icertis and JAGGAER
    Feature
    Icertis
    7.5
    11 Ratings
    9% below category average
    JAGGAER
    -
    Ratings
    Contract creation7.811 Ratings00 Ratings
    Contract templates8.510 Ratings00 Ratings
    Clause library/saved fields8.210 Ratings00 Ratings
    Guided logic5.49 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Icertis and JAGGAER
    Feature
    Icertis
    5.5
    13 Ratings
    39% below category average
    JAGGAER
    -
    Ratings
    Contract sharing4.111 Ratings00 Ratings
    Contract editing6.99 Ratings00 Ratings
    Collaborating on contracts5.810 Ratings00 Ratings
    MS Word plug-in6.49 Ratings00 Ratings
    Approval process3.912 Ratings00 Ratings
    Interdepartmental workflows5.710 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Icertis and JAGGAER
    Feature
    Icertis
    6.2
    12 Ratings
    28% below category average
    JAGGAER
    -
    Ratings
    Contract database6.711 Ratings00 Ratings
    Contract search6.511 Ratings00 Ratings
    Contract milestone reminders & alerts5.810 Ratings00 Ratings
    Custom contract reports5.09 Ratings00 Ratings
    Tracking contract status6.210 Ratings00 Ratings
    Compliance check6.97 Ratings00 Ratings
    Best Alternatives
    IcertisJAGGAER
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Precoro
    Score9.5 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    GEP Quantum Intelligence
    Score9.1 out of 10
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    User Ratings
    IcertisJAGGAER
    Likelihood to Recommend
    6.3
    (13 ratings)
    9.0
    (35 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.4
    (17 ratings)
    Usability
    8.2
    (2 ratings)
    8.2
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (3 ratings)
    Support Rating
    4.1
    (2 ratings)
    8.2
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    2.7
    (10 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    IcertisJAGGAER
    Likelihood to Recommend
    Icertis
    Icertis is well suited for organizations that have a large number of contracts to manage and need a centralized platform to manage them. It is particularly useful for organizations that need to track and manage contract expiration dates, renewals, and other important dates. It is also well suited for organizations that need to comply with regulatory requirements and need a platform to help with compliance.In terms of scenarios where Icertis may be less appropriate, it may not be the best fit for organizations with a small number of contracts to manage. It may also not be the best fit for organizations that need a high degree of customization, as the platform does have some limitations in terms of customization options. Additionally, Icertis may not be the best fit for organizations that want a platform that is focused on specific industries, such as construction or real estate, as it's more generic in nature.It's worth noting that Icertis is a powerful and flexible tool, and its suitability for a particular organization depends on the specific needs and requirements of that organization.
    Incentivized
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    JAGGAER
    As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent. Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
    Incentivized
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    Pros
    Icertis
    • Contract Creation and Management: Icertis excels at streamlining the contract creation process. It allows users to easily create and manage contracts using pre-approved templates, which can be customized as needed. The platform also includes built-in e-signature capabilities, making it easy for all parties to sign and execute contracts electronically. This has greatly reduced the time and resources needed for contract management, and has enabled our organization to be more efficient in the contract creation process.
    • Contract Compliance: Icertis helps organizations stay compliant with regulatory requirements by providing real-time tracking and alerts for contract expiration dates, renewal dates, and other important dates. This feature has been particularly useful for our organization, allowing us to avoid costly contract renewals and stay compliant with legal requirements.
    • Analytics and Reporting: Icertis provides powerful analytics and reporting capabilities that allow organizations to gain valuable insights into their contract portfolio. These analytics and reports can be used to identify trends, track performance, and make more informed business decisions. This has been particularly beneficial for our organization, allowing us to better understand the performance of our contracts and make more strategic decisions.
    Incentivized
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    JAGGAER
    • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
    • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
    • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
    Incentivized
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    Cons
    Icertis
    • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
    • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
    • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.
    Incentivized
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    JAGGAER
    • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
    • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
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    Likelihood to Renew
    Icertis
    No answers on this topic
    JAGGAER
    Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
    Read full review
    Usability
    Icertis
    Some functionality could be achieved with less clicking, the change management could be done a bit a better for deployments
    Incentivized
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    JAGGAER
    There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
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    Reliability and Availability
    Icertis
    No answers on this topic
    JAGGAER
    They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
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    Performance
    Icertis
    No answers on this topic
    JAGGAER
    Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
    Read full review
    Support Rating
    Icertis
    super dependent on how much money you want to pay. The general regular support can usually take around one to two weeks to get an answer and sometimes that issue is fixed but the underlying issue is not addressed even if you call out that it is a repeated issue. It appears that sometimes support is not really trained in how your instance is set up so there can be a bit of back and forth just to be able to get the appropriate support.
    Incentivized
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    JAGGAER
    They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
    Incentivized
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    Online Training
    Icertis
    No answers on this topic
    JAGGAER
    SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
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    Implementation Rating
    Icertis
    No answers on this topic
    JAGGAER
    We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
    Incentivized
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    Alternatives Considered
    Icertis
    In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's specific needs. Additionally, the AI-driven contract insights provided by Icertis have been extremely helpful in helping us optimize business decisions and realize the full potential of our contracts.Another important factor is that Icertis is industry agnostic, while Ariba Contracts has a stronger presence in specific industries. Icertis is more suitable for a wider range of organizations and that's why in our fictional organization we selected it.Overall, both Icertis and Ariba Contracts are powerful contract management software solutions, but Icertis's advanced contract analytics and its flexibility and industry agnostic approach make it a better fit for our fictional organization.
    Incentivized
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    JAGGAER
    Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
    Incentivized
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    Scalability
    Icertis
    No answers on this topic
    JAGGAER
    Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
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    Return on Investment
    Icertis
    • Since implementing the platform, we have seen a significant reduction in the time and resources spent on contract management. This has allowed us to reallocate these resources to other areas of the business, resulting in increased revenue.
    • Additionally, Icertis has helped us to improve our entitlement and obligations management, allowing us to better track and manage our contract expiration dates, renewals, and other important dates. This has helped us to avoid costly contract renewals and stay compliant with regulatory requirements, thereby protecting us against noncompliance and penalties.
    • The platform's built-in analytics and reporting capabilities have also been valuable in helping us to gain valuable insights into our contract portfolio, allowing us to make more informed business decisions. Additionally, the platform's contract intelligence has helped us to shorten our sales cycles, which has enabled us to close more deals in less time.
    Incentivized
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    JAGGAER
    • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
    • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
    Incentivized
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    ScreenShots

    Icertis Screenshots

    Screenshot of Intelligent Contract Set-up: Intelligent Contract Setup: Personalized, role-based experience for any type of user with flexibility models for complex organizationsScreenshot of Contract Operations: Self-service contracting with intelligent contract negotiations and bulk processing for quick responsesScreenshot of Governance Risk & Compliance: Enables users to proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s compliance tools.Screenshot of Reporting & Dashboards: Improves visibility to reduces contract cycle times improve negotiation outcomes with dashboards and reportsScreenshot of Analyze Obligations: Obligations and fulfilments can be viewed from customized reports- across users, contract types, and statusScreenshot of Obligation Dashboard: Provides a 360-degree view of compliances with micro-actionable insights to the level of individual agreements