ICIMS Hire is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding.
$1,700
per month
SFX CRM
Score 7.0 out of 10
N/A
Symphony Talent’s SFX CRM empowers talent teams to discover and engage top candidates by intelligently matching them to relevant pipelines, skills, and job opportunities. AI-driven capabilities and proactive insights help identify the right talent for any organization.
N/A
Pricing
ICIMS Hire
SFX CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ICIMS Hire
SFX CRM
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Entry-level set up fee? - Implementation pricing is determined on a per-company basis.
Starting price (does not include set up fee) - Pricing is determined on a per-company basis, tailored to organization size, configuration, and selected solutions.
iCIMSis is really good in managing high-volume federal recruitment where visibility into each stage of the hiring process is essential. Changing candidate statuses (e.g., referred, interviewed, selected) provides clear insight into pipeline progress and helps coordinate across multiple hiring managers.
I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it
The opt-out message after the 1st text helps weed out the people who are not interested.
Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
iCIMS was already in play by the time I moved into an executive role, but it made a significant impact in the 6 months from when I had previously done hiring using just emailed and printed applications, in my previous role as an HR Assistant. The ease of use was incredible. We had a full manual on how to use the system, but I felt, even as a first-time user, I didn't need to reference the manual much to navigate easily and figure out the system. As someone who likes to poke around in systems, I was able to comfortably get around and explore other functions with iCIMS.
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
