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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iFax

    Score8.8 out of 10
    N/AHIPAA-compliant fax. With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses. The vendor states iFax has earned the

    $0

    NetDocuments

    Score2 out of 10
    N/ANetDocuments is a document management solution from the company of the same name in Lehi, Utah.N/A
    Pricing
    iFaxNetDocuments
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    iFaxNetDocuments
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    iFaxNetDocuments
    Considered Both Products
    iFax
    No answer on this topic
    NetDocuments
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Best Alternatives
    iFaxNetDocuments
    Small Businesses
    No answers on this topic
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    OpenText XM Fax
    Score10 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    OpenText XM Fax
    Score10 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iFaxNetDocuments
    Likelihood to Recommend
    9.0
    (16 ratings)
    1.0
    (9 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    iFaxNetDocuments
    Likelihood to Recommend
    iFax
    iFax is the best for people who need to submit documents to government agencies and offices that don't use email as a means to sends pdf files and other forms of documents like word, excel, etc. It is best for those who only need to send less than 5 pages of documents to the recipient.
    Read full review
    NetDocuments
    It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
    Incentivized
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    Pros
    iFax
    • The sign-up to use their service was really easy.
    • The online dashboard for my account was intuitive and had a nice look.
    • Setting up the account so I was ready to send my first fax was smooth and simple.
    • Sending my first fax was very simple and took very little time.
    Incentivized
    Read full review
    NetDocuments
    • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
    • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
    • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
    • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
    Incentivized
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    Cons
    iFax
    • I would like to see a better price package that caters to small clinics.
    • The clarity of uploaded logo images is not the best and improvement is needed to promote a more professional look.
    • I am not aware of any referral offers for small business that refer other clinics to use the product, which would be helpful to all parties.
    Incentivized
    Read full review
    NetDocuments
    • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
    • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
    Incentivized
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    Usability
    iFax
    No answers on this topic
    NetDocuments
    The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
    Incentivized
    Read full review
    Performance
    iFax
    No answers on this topic
    NetDocuments
    NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
    Incentivized
    Read full review
    Support Rating
    iFax
    No answers on this topic
    NetDocuments
    I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
    Incentivized
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    Alternatives Considered
    iFax
    the services were honestly the same but efax forces you to add a credit card so that they can charge you once a month in order to get their free trial. I only sent one fax with efax this year and canceled immediately. at least with ifax I can send one small document per month
    Incentivized
    Read full review
    NetDocuments
    Worldox was a MUCH better product for our smaller law firm of 9 attorneys . It was very fast and MUCH less expensive.
    Read full review
    Return on Investment
    iFax
    • Having faxing capabilities makes my company look more professional.
    • It is helpful to have faxing capabilities to better communicate with other providers as well as insurance companies, however I have only noted a small ROI at this time.
    • With faxing capabilities my referrals have increased from providers.
    Incentivized
    Read full review
    NetDocuments
    • NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
    • NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
    • NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.
    Incentivized
    Read full review
    ScreenShots

    iFax Screenshots

    Screenshot of the dashboard where users can send and receive fax through filling all the needed information and preferred time. This helps users to schedule a fax that needs to be sent in a preferred schedule/time.Screenshot of Professional Settings, where users can customize their profile's privacy, and the information to be shown in faxes.Screenshot of a customizable fax number depending on preferred location.Screenshot of the screen where users can:

Scan: Capture documents with the mobile scanner, included in apps.
Import: Connect to cloud storage platforms, import documents, and fax them securely.
Fax: Use the iFax website or mobile fax apps to fax from any device.
Store: Maintain an encrypted fax history in the cloud for optimal security and accessibility.Screenshot of New fax number creation (or use an existing number).
- Dedicated fax numbers are available to new users
- Transfer an existing business fax number to keep it so there is no need to update contacts and print-ads
- Porting an existing fax number takes 3-5 days
- A toll-free number can be generated, or a fax local numberScreenshot of iFax uses military-grade 256-bit AES end-to-end encryption, helping businesses to comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax a fax solution for regulated industries like legal, finance, healthcare, insurance, and real estate.

    NetDocuments Screenshots

    Screenshot of Save time and boost productivity by enhancing your enterprise search and making it that much easier for users to find the information they need across different documents locations.Screenshot of Seamlessly connect NetDocuments to your favorite Microsoft collaboration tools—without compromising governance or security.Screenshot of Share and collaborate intuitively, securely, and in a way that brings you and your clients closer together.Screenshot of Use predictive technology to accurately file any email into your NetDocuments system with a single click.Screenshot of Support your remote employee’s productivity by giving them secure, local access to every file and document they need, regardless of internet connection, with ndSync: a robust, reliable two-way file syncing solution for Macs and PCs.Screenshot of Quickly organize documents into sets or binders and securely distribute compiled content to everyone who needs it.