ignio AIOps vs. Tricentis Testim Salesforce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ignio AIOps
Score 8.1 out of 10
N/A
ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.N/A
Tricentis Testim Salesforce
Score 6.4 out of 10
N/A
Tricentis Test Automation for Salesforce supports test creation and execution for users of all skill levels to improve the quality of upgrades, applications, and customizations. Using its recorder or test builder, teams can create and manage test cases, regardless of the environment or the user's skill level.N/A
Pricing
ignio AIOpsTricentis Testim Salesforce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ignio AIOpsTricentis Testim Salesforce
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
ignio AIOpsTricentis Testim Salesforce
Features
ignio AIOpsTricentis Testim Salesforce
Automation Testing
Comparison of Automation Testing features of Product A and Product B
ignio AIOps
-
Ratings
Tricentis Testim Salesforce
7.2
8 Ratings
16% below category average
Record and Automate00 Ratings7.07 Ratings
Multi-Browser Testing00 Ratings6.47 Ratings
Mobile Testing00 Ratings7.26 Ratings
Test Scheduling00 Ratings7.38 Ratings
Test Management00 Ratings7.47 Ratings
CI/CD Tool Integration00 Ratings8.07 Ratings
Integrated Version Control00 Ratings7.07 Ratings
Parallel Testing00 Ratings8.76 Ratings
Object Recognition00 Ratings7.47 Ratings
Data-Driven Testing00 Ratings8.17 Ratings
Testing Collaboration00 Ratings7.18 Ratings
Real Device Testing00 Ratings5.67 Ratings
Testing Reports & Analytics00 Ratings6.57 Ratings
Best Alternatives
ignio AIOpsTricentis Testim Salesforce
Small Businesses

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BrowserStack
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Score 8.5 out of 10
Medium-sized Companies
Sumo Logic
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Score 8.8 out of 10
ReadyAPI
ReadyAPI
Score 6.4 out of 10
Enterprises
Sumo Logic
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Score 8.8 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ignio AIOpsTricentis Testim Salesforce
Likelihood to Recommend
9.5
(13 ratings)
6.2
(8 ratings)
Likelihood to Renew
9.6
(4 ratings)
7.0
(1 ratings)
Usability
9.0
(12 ratings)
7.2
(8 ratings)
Availability
9.2
(3 ratings)
-
(0 ratings)
Performance
8.9
(3 ratings)
-
(0 ratings)
Support Rating
9.3
(12 ratings)
-
(0 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
9.6
(4 ratings)
-
(0 ratings)
Configurability
9.4
(3 ratings)
-
(0 ratings)
Ease of integration
8.9
(3 ratings)
7.6
(5 ratings)
Product Scalability
9.2
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.4
(3 ratings)
-
(0 ratings)
Vendor pre-sale
7.9
(3 ratings)
-
(0 ratings)
User Testimonials
ignio AIOpsTricentis Testim Salesforce
Likelihood to Recommend
Digitate
It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
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Tricentis
My organization heavily customizes Salesforce to align it with specific business processes, adding custom fields, workflows, and triggers. With each Salesforce release or customization update, we need to ensure that existing functionalities and customizations remain intact.Tricentis Test Automation for Salesforce excels in this scenario. Its ability to create and execute comprehensive regression test suites efficiently ensures that customizations don't introduce unexpected issues or regressions. We can automate the validation of custom workflows, triggers, and data integrity, saving time and reducing the risk of errors.
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Pros
Digitate
  • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
  • Centralize the dashboard to view and executed the health of systems in our environment.
  • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
  • ignio event management helps the organization to manage the alerts well and make an informed decision.
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Tricentis
  • Creation of Salesforce objects automatically
  • AI-powered Smart locators
  • Creation of test cases and modification is so easy compare to any other tool
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Cons
Digitate
  • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
  • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
  • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
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Tricentis
  • The available documentation and learning resources are not extensive enough.
  • The tool lacks sufficient customization options for creating and managing test cases.
  • Limited integration with other tools and platforms.
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Likelihood to Renew
Digitate
It is a very good product and it helps our organization.
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Tricentis
We will renew but hope they improve their mobile experience.
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Usability
Digitate
ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
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Tricentis
Very good tool, first of this kind so no element to compare but still very good tool. It allows us to gain a lot of time and to be very deep in the testing phases
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Reliability and Availability
Digitate
It was up than Dynatrace
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Tricentis
No answers on this topic
Performance
Digitate
We had performance issues in older version butterfly. But the new version cheetah is simply amazing
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Tricentis
No answers on this topic
Support Rating
Digitate
We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
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Tricentis
No answers on this topic
In-Person Training
Digitate
Implementation team has provided necessary training & enablement.
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Tricentis
No answers on this topic
Online Training
Digitate
Online training materials are shared by the implementation team and it was good.
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Tricentis
No answers on this topic
Implementation Rating
Digitate
I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
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Tricentis
No answers on this topic
Alternatives Considered
Digitate
Self HEAL OOB Capabilites
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Tricentis
We selected Tricentis Test Automation due to it's ease of use. It was the pricier option out of the competitve pool, however, it was important for us to have a scalable solution that integrated with all of our technologies and platforms. It was the most user-friendly tool and took the least amount of time to onboard individuals.
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Scalability
Digitate
Quite Scalable!
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Tricentis
No answers on this topic
Return on Investment
Digitate
  • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
  • ignio has increased our alert coverage by over 60%.
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Tricentis
  • Improved productivity of QA team a lot
  • Efficiency of test automation scripts gone up
  • Automating test cases is so easy and reduced lot of efforts
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ScreenShots

Tricentis Testim Salesforce Screenshots

Screenshot of LightningScreenshot of Prebuilt PractionersScreenshot of Test runs