Image Relay vs. OpenText Digital Asset Management for SAP Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Image Relay
Score 9.5 out of 10
N/A
Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.N/A
OpenText Digital Asset Management for SAP Solutions
Score 7.9 out of 10
N/A
OpenText Digital Asset Management for SAP Solutions is a DAM for enterprises employing SAP ERP solutions.N/A
Pricing
Image RelayOpenText Digital Asset Management for SAP Solutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Image RelayOpenText Digital Asset Management for SAP Solutions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Image RelayOpenText Digital Asset Management for SAP Solutions
Top Pros
Top Cons
Best Alternatives
Image RelayOpenText Digital Asset Management for SAP Solutions
Small Businesses
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Image RelayOpenText Digital Asset Management for SAP Solutions
Likelihood to Recommend
9.5
(28 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.6
(2 ratings)
-
(0 ratings)
Usability
9.0
(28 ratings)
-
(0 ratings)
Support Rating
7.9
(28 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Image RelayOpenText Digital Asset Management for SAP Solutions
Likelihood to Recommend
Image Relay
Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
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OpenText
We are using SAP System and SAP products for eCommerce as well. Our business has a big catalog of products and offerings. Also based on time products images, documents and videos get modified so frequently. So these digital assets flow to applications very frequently and there are many use cases where images format and quality need to be checked. As OpenText has provided integration with SAP without much effort application is ready. Also features of rights and permissions and meta-tagging, sharing features are very useful and help businesses to reduce operating costs as well as deliver a similar experience to users.
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Pros
Image Relay
  • Enables us to organize a large number of files in an easy-to-use format
  • Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation.
  • Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts.
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OpenText
  • Maintaining DIY videos for the products.
  • Managing and modifying product images based on multiple categories.
  • Managing pdf and other documents corresponding to clients product.
  • Centrally managed , creation and we have reused content for our business easily.
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Cons
Image Relay
  • The AI tagging terms are too generic to really be helpful to us.
  • When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
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OpenText
  • Customer support can be improved.
  • Looking for iOS and Android apps for this tool.
  • If possible please provide trial version.
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Likelihood to Renew
Image Relay
I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
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OpenText
No answers on this topic
Usability
Image Relay
Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
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OpenText
No answers on this topic
Support Rating
Image Relay
Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
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OpenText
No answers on this topic
Implementation Rating
Image Relay
The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
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OpenText
No answers on this topic
Alternatives Considered
Image Relay
We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
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OpenText
No answers on this topic
Return on Investment
Image Relay
  • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
  • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
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OpenText
  • OpenText has helped business a lot to provide similar customer experience.
  • Features like accessibility and permissions which is very much controlled and this really helped us to reduce the effort of management.
  • OpenText created a positive impact on our business as it helped to increase more online orders to our channel.
  • Increased branding experience
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ScreenShots