Image Relay vs. Pimcore

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Image Relay
Score 9.5 out of 10
N/A
Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.N/A
Pimcore
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
The Pimcore Platform™ is an enterprise open-source software for managing any digital data and customer experiences across any channel or device. Pimcore is used to keep single, harmonized, up-to-date versions of any corporate master data, manage, consolidate, share and transform digital media assets, and deliver personalized, headless experiences on any channel. The solution boasts users among more than 110 000 companies in 60+ countries. Pimcore solutions at a…N/A
Pricing
Image RelayPimcore
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Image RelayPimcore
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Image RelayPimcore
Considered Both Products
Image Relay
Chose Image Relay
The decision really seemed to come down to the interface, the value, and the approach to innovating how the assets were stored and accessed. It was important to us that our DAM has plenty of features and options while also not being over-designed or overcomplicated. It needed …
Pimcore

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Image RelayPimcore
Small Businesses
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
Acquia DAM (Widen)
Acquia DAM (Widen)
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Image RelayPimcore
Likelihood to Recommend
9.5
(28 ratings)
9.2
(4 ratings)
Likelihood to Renew
8.6
(2 ratings)
-
(0 ratings)
Usability
9.0
(28 ratings)
-
(0 ratings)
Support Rating
7.9
(28 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Image RelayPimcore
Likelihood to Recommend
Image Relay
Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
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Pimcore
Pimcore is especially suitable for an organization that has a complex data model and processes that cannot be met easily with out of the box systems. It is especially helpful where data is lying in multiple legacy systems and needs complex integrations with these systems. It may not be the best choice for someone looking for and out of the box system with predefined features.
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Pros
Image Relay
  • Enables us to organize a large number of files in an easy-to-use format
  • Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation.
  • Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts.
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Pimcore
  • PIM - Production Information Management
  • CX - Customer Experience and Customer Data Platform
  • MDM - Master Data Management
  • DAM - Digital Asset Management
  • CMS - Content Management System
  • Digital Commerce
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Cons
Image Relay
  • The AI tagging terms are too generic to really be helpful to us.
  • When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
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Pimcore
  • Can have a better UI.
  • The data delivery channel sometimes breaks.
  • Analytics and reporting could be improved.
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Likelihood to Renew
Image Relay
I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
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Pimcore
No answers on this topic
Usability
Image Relay
Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
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Pimcore
No answers on this topic
Support Rating
Image Relay
Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
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Pimcore
No answers on this topic
Implementation Rating
Image Relay
The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
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Pimcore
No answers on this topic
Alternatives Considered
Image Relay
We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
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Pimcore
PIMCore is Digital Platform making it single source of truth for many upstream and downstream system. Akeneo is just PIM and its doing PIM job properly but PimCore is much more than this. AEM is too costly and can't be affordable for many small and mid size companies
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Return on Investment
Image Relay
  • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
  • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
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Pimcore
  • With the customers we have worked with, Pimcore has quite a positive impact on ROI.
  • Pimcore systems have helped customers not only integrate their data but also improved data quality, greatly reduced their time to market and turn around time.
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ScreenShots

Pimcore Screenshots

Screenshot of Pimcore Open Source PIM/MDMScreenshot of PIM Batch ChangeScreenshot of Pimcore CSV ImportScreenshot of Pimcore DashboardScreenshot of Pimcore General Overview Colors VariantsScreenshot of Pimcore Relations Categories Features Technologies Collections