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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Image Relay

    Score8 out of 10
    N/AImage Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.N/A

    Wikku

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    What is Wikku? Wikku is a cloud technological solution (SaaS) for the personalisation industry. Wikku unifies and organizes all the knowledge of a business, centralizing all the information and details of personalized orders. It helps to digitalize and organize repeat jobs avoiding mistakes, optimizing processes, saving on costs and boosting client loyalty. Who is wikku for? Wikku helps companies and professionals working…

    $15

    per month per installation

    Pricing
    Image RelayWikku
    Editions & Modules
    No answers on this topic
    Plan L
    $29
    per month per installation
    Plan XL
    $49
    per month per installation
    Offerings
    Pricing Offerings
    Image RelayWikku
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Image RelayWikku
    Considered Both Products
    Image Relay
    No answer on this topic
    HELASTIC CLOUD SOLUTIONS SL
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Best Alternatives
    Image RelayWikku
    Small Businesses
    Adobe Bridge
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Cloudinary
    Score9 out of 10
    No answers on this topic
    Enterprises
    Acquia DAM (Widen)
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Image RelayWikku
    Likelihood to Recommend
    8.0
    (28 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.6
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (28 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (28 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Image RelayWikku
    Likelihood to Recommend
    Image Relay
    Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    Wikku has given us the possibility to order our company without any hesitation and without having the possibility to make any mistakes. Despite the short time we have been using Wikku we recommend it 100% because it is an excellent working tool and gives us the possibility to organize all the files, images, and documents in a fast, safe, and reliable way. With Wikku Partner we feel safe and comfortable using this tool on our main servers.
    Incentivized
    Read full review
    Pros
    Image Relay
    • Enables us to organize a large number of files in an easy-to-use format
    • Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation.
    • Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    • Wikku provides us with a powerful search engine when we finish importing the client templates in order to be able to control all the projects or jobs that clients send us by email.
    • Wikku provides us with basic tools to create a product sheet to make the respective assignment to any customer who wants it under any image of any product in question.
    • Wikku allows us to have a technical library where we can download and save from logos to necessary files.
    Incentivized
    Read full review
    Cons
    Image Relay
    • The AI tagging terms are too generic to really be helpful to us.
    • When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    • At the time of managing Wikku with some integration, this became somewhat slow, although it is possible that the support will give you SAT management immediately.
    • You have to request certain functions that Wikku itself does not have, for example, in the editing table you need the Siser color chart to be able to edit to taste.
    • It takes a lot of adaptation for new customers, many tutorials are needed at the beginning to be able to understand from the beginning the operation of Wikku.
    Incentivized
    Read full review
    Likelihood to Renew
    Image Relay
    I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Usability
    Image Relay
    Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Support Rating
    Image Relay
    Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Implementation Rating
    Image Relay
    The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Alternatives Considered
    Image Relay
    We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Return on Investment
    Image Relay
    • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
    • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    • Wikku has a very low learning curve for the experience it gives us, even so, we have achieved a return of more than 4% in the time we have been using this tool.
    Incentivized
    Read full review
    ScreenShots

    Wikku Screenshots

    Screenshot of Digital Asset Manager for recurrent orders of personalised products.Product screenshotScreenshot of Tasks for screen printing, embroidery, sublimation, sign making, promotional gifts, workwear and sports apparel.Screenshot of Positions for screen printing, embroidery, sublimation, sign making, promotional gifts, workwear and sports apparel.