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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iManage Work

    Score9.7 out of 10
    N/AiManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.N/A

    SAP Business Network

    Score8.4 out of 10
    N/ASAP Business Network is a comprehensive B2B collaboration platform that connects people, processes, and systems across multiple enterprises, digitizing transactions, and creating transparent, resilient, and sustainable supply chains.N/A
    Pricing
    iManage WorkSAP Business Network
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    iManage WorkSAP Business Network
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    iManage WorkSAP Business Network
    Considered Both Products
    iManage
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    98%
    Would buy again
    51 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    93%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    90%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    84%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    35 Answers
    Best Alternatives
    iManage WorkSAP Business Network
    Small Businesses
    M‑Files
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iManage WorkSAP Business Network
    Likelihood to Recommend
    9.6
    (11 ratings)
    8.3
    (52 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.2
    (4 ratings)
    Usability
    9.0
    (3 ratings)
    7.7
    (25 ratings)
    Support Rating
    5.0
    (4 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    iManage WorkSAP Business Network
    Likelihood to Recommend
    iManage
    Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
    Incentivized
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    SAP
    SAP Business Network provides an end-to-end experience to connect and be transparent with suppliers from across the globe. There is no other product that can be compared to this and that has a wide range of offerings such as SAP Business Network. Although it is versatile and supports many business use cases the learning curve is deep and it will be difficult for new suppliers to get used to the platform. If you are suppliers with whom you just have one transaction and need to maintain the track record for those details, it's better not to use SAP Business Network because the suppliers will not be willing to learn to use the platform to submit the invoices just for one purchase order. But there is a solution for this as well you can ask the suppliers to submit the invoices to you through email and send paper invoices from SAP buying and invoicing. The PO and invoice will be sent to a private supplier account. Your supplier doesn't have to login but you still get to maintain the details on SAP Business Network. Even in these cases, SAP Business Network has a solution in the form of a private account.
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    Pros
    iManage
    • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
    • Simple and easy to use organization of files and groups.
    • Customizable for different departments or sections to divide up access and partition document system.
    • Allows collaboration with outside parties and makes sharing documents quick and easy.
    Incentivized
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    SAP
    • Real-time order tracking: When a purchase order is created, suppliers can confirm it directly in the system. We can then see the status immediately without having to chase them via email.
    • Supplier interaction: Vendors can upload shipping details, update delivery dates, or report issues directly on the platform.
    • Analytics and insights: Aystem provides dashboards that show spend by category, supplier performance, and payment cycle.
    Incentivized
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    Cons
    iManage
    • Proper implementation of the software is important. We have a client who also has iManage for their large in-house legal department but the implementation seems to have not been as thorough so their experience with the software has not been as positive.
    • Again, proper implementation is key to how powerful the software can be. For a long while our organization did not have the full-text searching implemented, and it was a game changer when we finally did it.
    • I understand that our implementation of iManage does not allow for multiple template matters based on different situations. So we have five default folders, but it would be nice to have a couple of templates, with different numbers and names of the subfolders depending on the situation.
    Incentivized
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    SAP
    • It takes new users some time to go through the interface, especially if they have not dealt with similar software before.
    • It may still appear that customization options are somewhat restricted compared with other websites.
    • In addition, small businesses or start-ups could face higher subscription costs and, in full force, limit themselves to the quality of the social network.
    Incentivized
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    Likelihood to Renew
    iManage
    It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.
    Incentivized
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    SAP
    I will give it a 9, one is deducted for business inspection and improvement i feel that they are in the right direction and streamlined our flow of business agility also helped us get the R.o.i and helped with more sales and visibility over business and its metrics.
    Incentivized
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    Usability
    iManage
    To me iManage is very intuitive and user friendly. The switch from the application vs the Outlook extension was an adjustment, but it was one I made pretty easily once it happened.
    Incentivized
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    SAP
    There is still a ton of flexability on the customer's end of the platform, which makes standard onboarding for suppliers a challenge. Customers are allowed to ask for things, or customize certain things that are not standard for us, so we have to have special rules set up to complete an integration. There are also some limitations to automate invoice rejections that happen on the platform when a customer rejects an invoice
    Incentivized
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    Support Rating
    iManage
    We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
    Incentivized
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    SAP
    Support by errors of static ecats are not really helpfull
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    Implementation Rating
    iManage
    No answers on this topic
    SAP
    Good performance from SAP as key deployment partner; collaboration and deployment with additional business partner for data provision and business partner onboarding was rather difficult, slowing down the project progress and overall success perception
    Incentivized
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    Alternatives Considered
    iManage
    I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
    Incentivized
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    SAP
    SAP Business Network stands out compared to all other platforms like Oracle SCM, Ariba, and Coupa due to its comprehensive visibility, robust collaboration tools, and extensive supplier network. Unlike Oracle SCM, which is optimized for its own -heavy supply chains, SAP Business Network provides a more versatile, end-to-end solution, enabling transparency and responsiveness across diverse industries. Compared to Ariba.
    Incentivized
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    Return on Investment
    iManage
    • The amount of time needed in searching is reduced to few seconds and organizing the documents by case numbers has been the best ROI for our Legal team.
    • The Automation for index searching and AI of relating to the case numbers increases the productivity for the users within our legal team where error is minimum.
    • Less efforts are required to manage Permissions and granting permissions. Applying APIs for granting permissions has been automated.
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    SAP
    • SAP Business Network's streamlined supply chain and procurement processes have significantly reduced operational costs and improved resource allocation, leading to enhanced overall efficiency.
    • The platform's robust analytics have provided valuable insights, facilitating data-driven decision-making and enabling us to make more informed strategic choices, ultimately contributing to improved business performance.
    • Implementing and integrating the SAP Business Network initially required a substantial financial investment, impacting short-term cash flow and potentially delaying other critical business initiatives.
    Incentivized
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