According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…
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SAP Conversational AI (discontinued)
Score 6.8 out of 10
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SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract.
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Pricing
Inbenta Chatbots
SAP Conversational AI (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Inbenta Chatbots
SAP Conversational AI (discontinued)
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
Required
No setup fee
Additional Details
Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
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More Pricing Information
Community Pulse
Inbenta Chatbots
SAP Conversational AI (discontinued)
Considered Both Products
Inbenta Chatbots
No answer on this topic
SAP Conversational AI (discontinued)
Verified User
Account Manager
Chose SAP Conversational AI (discontinued)
I selected CAI because it performs better in the NLU, plus the connector is super easy to use. I haven't tried the bot builder but I saw it's super intuitive, which is great for linear conversational experiences. Also the pricing model allows us to try it risk free with the …