TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Influitive

    Score8 out of 10
    N/AAdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.N/A

    SaaSquatch

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    SaaSquatch is a Marketing Rewards Platform that powers reward programs at every stage of the customer journey through Acquisition, Referral, Retention and Loyalty. Presented as ideal for companies with 10,000+ customers, Unicorns, and Fortune 500 companies, SaaSquatch enables companies to grow their user base through referrals, increase customer lifetime value, and improve customer retention & loyalty. Their success team and platform provide users with a growing library of…N/A

    Xoxoday

    Score6.2 out of 10
    N/AXoxoday is a rewards, incentives, benefits & payouts infrastructure that helps businesses to simplify their rewards program while making the gratification experience delightful for end-users.N/A
    Pricing
    InfluitiveSaaSquatchXoxoday
    Editions & Modules
    No answers on this topic
    Enterprise
    Get a quote
    varies
    Professional
    Get a quote
    varies
    No answers on this topic
    Offerings
    Pricing Offerings
    InfluitiveSaaSquatchXoxoday
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeNo setup feeOptionalOptional
    Additional DetailsTo learn more about Influitive's pricing, please reach out to a member of our sales team.
    More Pricing Information
    Community Pulse
    InfluitiveSaaSquatchXoxoday
    Considered Multiple Products
    Influitive
    No answer on this topic
    Impact
    Chose SaaSquatch
    SaaSquatch stands unique with a few key points for us to select. It gives long-term benefits and results. We have selected this tool as it provides the major concern which our organisation had and that is being taken care of. SaaSquatch has helped in achieving the company …
    Incentivized
    Chose SaaSquatch
    SaaSquatch is one of the most popular tools when it comes to rewards. If you are using CRMs like HubSpot, Salesforce, and Marketo, it easily gets integrated with these tools and gathers together all the essential pieces of reward campaigns. Other things that make it interesting …
    Incentivized
    Xoxoday
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    73 Answers
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    67 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    73 Answers
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    47 Answers
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    InfluitiveSaaSquatchXoxoday
    Brand Advocacy Tools
    Comparison of Brand Advocacy Tools features of Influitive and SaaSquatch and Xoxoday
    Feature
    Influitive
    4.9
    2 Ratings
    29% below category average
    SaaSquatch
    -
    Ratings
    Xoxoday
    -
    Ratings
    Community Building2.02 Ratings00 Ratings00 Ratings
    Referral Management2.02 Ratings00 Ratings00 Ratings
    Rewards Program5.22 Ratings00 Ratings00 Ratings
    Program Notices4.52 Ratings00 Ratings00 Ratings
    Reference Request Automation8.21 Ratings00 Ratings00 Ratings
    Multi-Channel Marketing7.31 Ratings00 Ratings00 Ratings
    Best Alternatives
    InfluitiveSaaSquatchXoxoday
    Small Businesses
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Influitive
    Score8 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    Influitive
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    InfluitiveSaaSquatchXoxoday
    Likelihood to Recommend
    8.0
    (154 ratings)
    8.5
    (2 ratings)
    9.3
    (6 ratings)
    Likelihood to Renew
    9.4
    (38 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (19 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (6 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (71 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (9 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    6.7
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    6.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (14 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    InfluitiveSaaSquatchXoxoday
    Likelihood to Recommend
    Influitive
    We have seen success with information sharing. Giving customers another way to access our resources has been a huge help for them. While we see good engagement numbers there are still some limitations to getting our advocates to complete the 'harder' challenges, like a testimonial or reference
    Incentivized
    Read full review
    Impact
    When it comes to standing different in today's market it is necessary to have a strong Digital base. So SaaSquatch helps to do that. It becomes a reliable tool to support on Digital and sales front. The company has attained great results using this tool. Through pricing is an issue but it will be helpful in sharing the end results.
    Incentivized
    Read full review
    Xoxoday
    Based on my experience Xoxoday Plum is suited for any organization out there which needs gifts cards sending platform. They have free and pro plans which make it a great platform for both small and large businesses according to their requirements. They have many features which make them a great platform for all businesses.
    Incentivized
    Read full review
    Pros
    Influitive
    • Allows you to create compelling and engaging challenges that help your content stand out.
    • The gamification system enables a seamless rewards program that doesn't require a big manual lift.
    • The data and insights are easy to access, analyze, and guide you toward your north star.
    Incentivized
    Read full review
    Impact
    • Running referral campaigns
    • Rewards Management
    • Loyalty programs
    • Employee contribution incentives
    Incentivized
    Read full review
    Xoxoday
    • Easy to use platform
    • Multiple brands
    • Multiple categories
    • Seamless experience
    • Liberty to spend the allocated points/money on more than one product/service/brand/category.
    Incentivized
    Read full review
    Cons
    Influitive
    • The Admin view is not as intuitive as the user view and the functionality just isn't as great. I wish it had almost the same layout/interface as how the customer sees it so I didn't have to constantly enter Preview mode.
    • I wish there were more included integrations in the regular Influitive package.
    Incentivized
    Read full review
    Impact
    • Difficult to customize as per requirement.
    • High price is a worrying factor.
    • Lack of help desk support in my experience.
    Incentivized
    Read full review
    Xoxoday
    • Availability of Single Sign On.
    • Easy profile viewing. Whenever a colleague was mentioned in the town hall, I have to hover over their names and wait for the "view profile" button to appear, instead of just clicking on their tagged names.
    • Improve searching for colleagues' profiles. Whenever I checked on my colleagues via the search button, it will be their mentioned post, and not their profile is shown.
    Incentivized
    Read full review
    Likelihood to Renew
    Influitive
    Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
    Incentivized
    Read full review
    Impact
    No answers on this topic
    Xoxoday
    No answers on this topic
    Usability
    Influitive
    Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
    Incentivized
    Read full review
    Impact
    No answers on this topic
    Xoxoday
    No answers on this topic
    Reliability and Availability
    Influitive
    Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
    Incentivized
    Read full review
    Impact
    No answers on this topic
    Xoxoday
    No answers on this topic
    Performance
    Influitive
    Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
    Incentivized
    Read full review
    Impact
    No answers on this topic
    Xoxoday
    No answers on this topic
    Support Rating
    Influitive
    If a problem can be easily addressed, Influitive Support is all over it! They're fast and always easy to work with. Some of the larger, or more unique problems, can get a little lost. I'd love to see a bit more follow-up on these more important issues, instead of me needing to reach out to find the status of a previously submitted issue. Overall, everyone at Influitive is kind and wants to help!
    Incentivized
    Read full review
    Impact
    No answers on this topic
    Xoxoday
    No answers on this topic
    In-Person Training
    Influitive
    I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
    Incentivized
    Read full review
    Impact
    No answers on this topic
    Xoxoday
    No answers on this topic
    Online Training
    Influitive
    The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
    Read full review
    Impact
    No answers on this topic
    Xoxoday
    No answers on this topic
    Implementation Rating
    Influitive
    I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
    Read full review
    Impact
    No answers on this topic
    Xoxoday
    No answers on this topic
    Alternatives Considered
    Influitive
    Vanilla is great for forums, but they don't have the gamification/challenges piece that is so important toward building advocacy. I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing "sticky" for really building a thriving community, or the advocacy piece
    Incentivized
    Read full review
    Impact
    SaaSquatch is one of the most popular tools when it comes to rewards. If you are using CRMs like HubSpot, Salesforce, and Marketo, it easily gets integrated with these tools and gathers together all the essential pieces of reward campaigns. Other things that make it interesting are theme editing, easy reporting, and great customer service making this one of the best tools on the market today.
    Incentivized
    Read full review
    Xoxoday
    A points redemption catalog like gift cards, experiences, perks, financial products, etc. For employee engagement, pulse surveys, internal communication, social intranet, employee recognition, and more.• Gifting, Survey Incentives, Earn and burn programs, Consumer Promotions, Referral bonuses, loyalty campaigns, and more.
    Incentivized
    Read full review
    Scalability
    Influitive
    When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
    Read full review
    Impact
    No answers on this topic
    Xoxoday
    No answers on this topic
    Return on Investment
    Influitive
    • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
    • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
    • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
    Incentivized
    Read full review
    Impact
    • The ROI took time to show its colours.
    • Better results shown in long run.
    • Tool is time specific reactor.
    Incentivized
    Read full review
    Xoxoday
    • ROI has been good with motivated team members.
    • It adds as a special lever to save cost of sale.
    • Business objective has received a boost.
    Incentivized
    Read full review
    ScreenShots

    Influitive Screenshots

    Screenshot of Expand your reach through trusted channelsScreenshot of Take Influitive mobile. Advocacy enables anytime, anywhere.

    SaaSquatch Screenshots

    Screenshot of Multichannel Campaign ManagementScreenshot of Secure Rewards Management

    Xoxoday Screenshots

    Screenshot of The interface to send reward points.Screenshot of The Xoxoday Plum Perks Marketplace.Screenshot of Some of the available integrations with tools and tech stack.Screenshot of Reward codes.Screenshot of Reward links.Screenshot of An example of the reports and insights available for analysis.