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Infor CloudSuite ERP vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CloudSuite ERP

    Score7.3 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    Infor CloudSuite ERPUKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infor CloudSuite ERPUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Infor CloudSuite ERPUKG Workforce Central (discontinued)
    Considered Both Products
    Infor
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    19 Answers
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    13 Answers
    63%
    Implementation went as expected
    5 Answers
    Features
    Infor CloudSuite ERPUKG Workforce Central (discontinued)
    Payroll Management
    Comparison of Payroll Management features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    6.3
    6 Ratings
    18% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Pay calculation4.16 Ratings00 Ratings
    Benefit plan administration3.76 Ratings00 Ratings
    Direct deposit files6.96 Ratings00 Ratings
    Customization
    Comparison of Customization features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    6.0
    25 Ratings
    23% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    API for custom integration6.423 Ratings00 Ratings
    Plug-ins5.723 Ratings00 Ratings
    Security
    Comparison of Security features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    8.2
    27 Ratings
    3% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Single sign-on capability8.824 Ratings00 Ratings
    Role-based user permissions7.626 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Dashboards7.925 Ratings00 Ratings
    Standard reports7.430 Ratings00 Ratings
    Custom reports6.530 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Accounts payable7.627 Ratings00 Ratings
    Accounts receivable8.527 Ratings00 Ratings
    Global Financial Support4.917 Ratings00 Ratings
    Primary and Secondary Ledgers6.715 Ratings00 Ratings
    Journals and Reconciliations4.818 Ratings00 Ratings
    Configurable Accounting6.419 Ratings00 Ratings
    Standardized Processes7.122 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Inventory tracking7.924 Ratings00 Ratings
    Automatic reordering7.417 Ratings00 Ratings
    Location management8.123 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    8.3
    26 Ratings
    5% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Pricing7.424 Ratings00 Ratings
    Order entry8.025 Ratings00 Ratings
    Credit card processing8.411 Ratings00 Ratings
    Cost of goods sold8.124 Ratings00 Ratings
    Order Orchestration8.414 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Billing Management6.417 Ratings00 Ratings
    Cash and Asset Management8.519 Ratings00 Ratings
    Travel & Expense Management8.08 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting4.914 Ratings00 Ratings
    Period Close8.518 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Budgeting and Forecasting7.35 Ratings00 Ratings
    Project Costing8.45 Ratings00 Ratings
    Cost Capture9.25 Ratings00 Ratings
    Capital Project Management8.02 Ratings00 Ratings
    Customer Contract Compliance9.01 Ratings00 Ratings
    Project Revenue Recognition9.02 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    8.4
    10 Ratings
    17% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Project Planning and Scheduling8.09 Ratings00 Ratings
    Task Insight for Project Managers9.010 Ratings00 Ratings
    Project Mobile Functionality9.08 Ratings00 Ratings
    Definable Resource Pools8.08 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Award Lifecycle Management7.34 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Bids Analyzed and Compared6.19 Ratings00 Ratings
    Contract Authoring6.18 Ratings00 Ratings
    Contract Repository6.18 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.014 Ratings00 Ratings
    Supplier Management7.614 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Risk Repository7.67 Ratings00 Ratings
    Control Management5.19 Ratings00 Ratings
    Control Efficiency Assessments5.08 Ratings00 Ratings
    Issue Detection3.28 Ratings00 Ratings
    Remediation and Certification5.18 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Transportation Planning and Optimization5.111 Ratings00 Ratings
    Transportation Execution Management5.110 Ratings00 Ratings
    Trade and Customs Management5.19 Ratings00 Ratings
    Fulfillment Management5.111 Ratings00 Ratings
    Warehouse Workforce Management6.710 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Production Process Design5.816 Ratings00 Ratings
    Production Management5.817 Ratings00 Ratings
    Configuration Management6.217 Ratings00 Ratings
    Work Execution5.813 Ratings00 Ratings
    Manufacturing Costs6.017 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Forecasting7.312 Ratings00 Ratings
    Inventory Planning8.418 Ratings00 Ratings
    Performance Monitoring8.514 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Infor CloudSuite ERP and UKG Workforce Central (discontinued)
    Feature
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Proposal Management6.810 Ratings00 Ratings
    Product Master Data Management6.812 Ratings00 Ratings
    Best Alternatives
    Infor CloudSuite ERPUKG Workforce Central (discontinued)
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Harri
    Score6 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infor CloudSuite ERPUKG Workforce Central (discontinued)
    Likelihood to Recommend
    7.1
    (38 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    5.9
    (8 ratings)
    5.0
    (11 ratings)
    Usability
    7.3
    (23 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (7 ratings)
    7.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Infor CloudSuite ERPUKG Workforce Central (discontinued)
    Likelihood to Recommend
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
    Read full review
    Pros
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
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    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
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    Alternatives Considered
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
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    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
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    Return on Investment
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution