Infor VISUAL is an ERP software focused on manufacturing companies with business intelligence, planning and scheduling, and pricing, quoting, and estimating capabilities, among others.
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Intuit Enterprise Suite
Score 9.0 out of 10
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The Intuit Enterprise Suite is an end-to-end business platform providing: financial management, forecasting and accounting capabilities; integrated payroll, payments, and bill pay; automated marketing; access to third-party apps, and access to a team of experts.
I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.
With Intuit Enterprise Suite we have learned how to move some of our manual spreadsheets into the system to keep better track and get better numbers with. Things like Inventory, and Fixed Assets. The training has been great, they have numerous webinars and meetings that help us better understand Intuit Enterprise Suite.
Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system.
Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators.
Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day.
It tracks all payments to all vendors, so if any questions arise, it's easy to find the answer.
It tracks employee hours worked, holiday hours, and other paid time off, including vacations. It also tracks bonuses and employee profile information, including hire dates, contact information, Social Security, and Federal withholding details.
At the end of the year, all of our financial transactions can be summarized for our accountants so our tax returns can be prepared.
VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7.
If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on.
Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.
The software is very user friendly and being able to create reports with specific data and export it to Excel is a great help in budgeting for annual costs and tracking where a certain program is getting more attention
Intuit Enterprise Suite (IES) has been incredibly easy to use. I mentioned it earlier, but the universal search bar within IES has already saved me SO many hours not having to google questions or wait to speak with customer support. I have reached out to customer support on two separate occasions and it was a very pleasant experience. Both reps I spoke with were eager to help me and made the whole process much easier. Simply because of that, IES is already way easier to use than any other software.
Excellent. I am the first Lighthouse customer and I see first hand that their team cares, they care about not just the features but about their customers and their success. They truly want their customers to succeed
Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.
We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.
NetSuite was way more complicated; it required heavy user training regularly, especially for onboarding, was really complex to maintain and customize, required expensive 3rd-party consulting and customization, had complicated integration with other business systems, and was complex to build reports. Zoho Analytics was very basic and missed many important features that businesses need to run their operations.
Overall our experience has been great - easy and smooth onboarding process
Better support experience has surprised and delighted the team in ways I wasn't really expecting
I like it more than I expected I would - the convenience of having it all in one place and being able to toggle through entities is really a major improvement
