Likelihood to Recommend Infosec IQ stands out as an excellent solution for conducting recurrent trainings and running simulated phishing campaigns. The platform not only offers robust features but also provides prompt and reliable support to its users. This level of assistance ensures a smooth experience and helps address any questions or concerns that may arise during training or campaign execution.One notable advantage of Infosec IQ is its support for Single Sign-On (SSO) functionality. This feature enables users to access the platform seamlessly using their existing credentials, eliminating the need for separate login information. By integrating with an organization's existing authentication system, Infosec IQ simplifies user management and enhances security by leveraging established access controls.In summary, the strengths of Infosec IQ include its comprehensive training and simulated phishing capabilities, excellent support services, and the convenience of SSO integration. These features contribute to a more efficient and effective training experience, allowing organizations to strengthen their cybersecurity defenses while minimizing administrative burdens.
Read full review If you're looking for a tool to maximize digital productivity without hindering the effectiveness of your workforce, Sophos is a great tool. It quickly & safely manages the threat level across all of our digital channels to reduce the potential engagement with fishy characters or websites that might present vulnerabilities.
Read full review Pros The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc. The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today. Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements. Read full review Set up an easy-to-use low overhead system of training and protection. Works through a single pane of glass when using other Sophos products. Read full review Cons Phishing simulation sending configurations can be complex and cumbersome. Reports and report options could be better. More canned reports and better data sorting & filtering. Some training modules can be difficult to complete on iPads, Android, or other tablets with no mouse. Read full review It should be easier to follow up with a user when they haven't completed training. More options for reporting would be nice. Better choice of users as all emails have been imported (aliases, dist. list. etc) taking up licenses. Read full review Likelihood to Renew So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats
Read full review Usability It works very good for our company because it is easy to maintain and easy to keep track of people who followed the trainings. We can add and remove people very easily and can keep track of the trainings. Because of this, we are able to chase users that did not follow their training yet and can make sure the company is aware of security risks.
Read full review It is easy to use and setup. You can schedule the Phish email test to be sent out in the future or right away. You can also send to all users in your list as well as stagger so all users do not get the email at the same time and tell each other there is a test going on
Read full review Reliability and Availability the only time we needed support, the team was very responsive
Read full review Performance InfoSec system has been up 100% since we started. never had a latency issue
Read full review Support Rating We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.
Read full review Support is solid but not spectacular. While I haven't used support for Phish Threat specifically, this is a general rating for Sophos' support across the board. It could be easier to find the FAQ or other information I need, but when I've needed to reach out to support they've been good to work with.
Read full review Online Training preparing a presentation and a step by step was really easy
Read full review Implementation Rating It is so very easy to set up and use and get going with, which makes the implementation process very quick and efficient.
Read full review Alternatives Considered Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.
Read full review Read full review Contract Terms and Pricing Model Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.
Read full review Scalability the same system is setup for all users
Read full review Professional Services They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace
Read full review Return on Investment When we were threatened with a major price hike, we were able to transition to Infosec IQ at our current cost despite being a new account and the delta cost difference being high. Allowing our larger clients to access and administrate themselves cuts down on requests. The Outlook plug-in minimizes tickets asking our technicians 'is this spam?' Read full review ROI seems to be there though I have no direct stats. Positively impacts my web-browsing experience. As an Account Executive, it enables me to do my company research quickly without engaging with any bad actors. It runs in the background so it never impedes my workflows. Read full review ScreenShots