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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infosec IQ

    Score7.9 out of 10
    N/AInfosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the solution aims to present everything needed to prepare employees and strengthen the user's cybersecurity culture. The platform can be customized and personalized to match an organization’s…N/A

    Trend Micro Email Security

    Score7.3 out of 10
    N/ATrend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
    Pricing
    Infosec IQTrend Micro Email Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infosec IQTrend Micro Email Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Infosec IQTrend Micro Email Security
    Considered Both Products
    Infosec
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    141 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    130 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    139 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    97 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    116 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Infosec IQTrend Micro Email Security
    Security
    Comparison of Security features of Infosec IQ and Trend Micro Email Security
    Feature
    Infosec IQ
    8.3
    50 Ratings
    4% below category average
    Trend Micro Email Security
    -
    Ratings
    Single sign-on capability8.443 Ratings00 Ratings
    Role-based user permissions8.249 Ratings00 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Infosec IQ and Trend Micro Email Security
    Feature
    Infosec IQ
    7.7
    59 Ratings
    11% below category average
    Trend Micro Email Security
    -
    Ratings
    Training Content Library8.258 Ratings00 Ratings
    Multilingual Training Content8.437 Ratings00 Ratings
    Training Gamification5.151 Ratings00 Ratings
    Industry-Specific Security Training8.352 Ratings00 Ratings
    Individualized Security Training Plans7.752 Ratings00 Ratings
    Phishing Simulations7.758 Ratings00 Ratings
    Security Reporting8.756 Ratings00 Ratings
    Integration with Security Tech Stack7.84 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Infosec IQ and Trend Micro Email Security
    Feature
    Infosec IQ
    -
    Ratings
    Trend Micro Email Security
    8.4
    7 Ratings
    0% below category average
    Anti-malware00 Ratings8.07 Ratings
    Customizability00 Ratings9.07 Ratings
    Data Loss Protection00 Ratings9.05 Ratings
    Threat Detection00 Ratings8.07 Ratings
    Sandboxing00 Ratings7.06 Ratings
    End-to-End Encryption00 Ratings9.06 Ratings
    Management Tools00 Ratings9.07 Ratings
    Best Alternatives
    Infosec IQTrend Micro Email Security
    Small Businesses
    No answers on this topic
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    Hoxhunt
    Score8.9 out of 10
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    Proofpoint Security Awareness Training
    Score10 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infosec IQTrend Micro Email Security
    Likelihood to Recommend
    8.0
    (143 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    7.3
    (9 ratings)
    9.0
    (1 ratings)
    Usability
    6.0
    (28 ratings)
    8.0
    (2 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (28 ratings)
    5.0
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (5 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (8 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    7.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Infosec IQTrend Micro Email Security
    Likelihood to Recommend
    Infosec
    Infosec IQ stands out as an excellent solution for conducting recurrent trainings and running simulated phishing campaigns. The platform not only offers robust features but also provides prompt and reliable support to its users. This level of assistance ensures a smooth experience and helps address any questions or concerns that may arise during training or campaign execution.One notable advantage of Infosec IQ is its support for Single Sign-On (SSO) functionality. This feature enables users to access the platform seamlessly using their existing credentials, eliminating the need for separate login information. By integrating with an organization's existing authentication system, Infosec IQ simplifies user management and enhances security by leveraging established access controls.In summary, the strengths of Infosec IQ include its comprehensive training and simulated phishing capabilities, excellent support services, and the convenience of SSO integration. These features contribute to a more efficient and effective training experience, allowing organizations to strengthen their cybersecurity defenses while minimizing administrative burdens.
    Incentivized
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    Trend Micro
    PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
    you have to check the in/out of the mail a few days to verify false positives and manage the rules.
    CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
    Read full review
    Pros
    Infosec
    • The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc.
    • The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today.
    • Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements.
    Read full review
    Trend Micro
    • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
    • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
    • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
    Incentivized
    Read full review
    Cons
    Infosec
    • Phishing simulation sending configurations can be complex and cumbersome.
    • Reports and report options could be better. More canned reports and better data sorting & filtering.
    • Some training modules can be difficult to complete on iPads, Android, or other tablets with no mouse.
    Incentivized
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    Trend Micro
    • It would be great if there was a structure where users would approve or rate their own mails.
    • Outlook add-in would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Infosec
    So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats
    Incentivized
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    Trend Micro
    The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
    Incentivized
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    Usability
    Infosec
    They continue to work on the interface but there are still weird places where you have to hover to see options come up, weird navigation sometimes. Administering is not my favorite part of it. Need to increase their capability for uploading your own training.
    Incentivized
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    Trend Micro
    Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
    Incentivized
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    Reliability and Availability
    Infosec
    I’ve never experienced an outage
    Incentivized
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    Trend Micro
    No answers on this topic
    Performance
    Infosec
    InfoSec system has been up 100% since we started. never had a latency issue
    Incentivized
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    Trend Micro
    No answers on this topic
    Support Rating
    Infosec
    We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.
    Incentivized
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    Trend Micro
    As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
    Incentivized
    Read full review
    In-Person Training
    Infosec
    Efficient and effective. Responsive
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Online Training
    Infosec
    preparing a presentation and a step by step was really easy
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Implementation Rating
    Infosec
    It is so very easy to set up and use and get going with, which makes the implementation process very quick and efficient.
    Incentivized
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    Trend Micro
    No answers on this topic
    Alternatives Considered
    Infosec
    Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.
    Incentivized
    Read full review
    Trend Micro
    I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
    Read full review
    Contract Terms and Pricing Model
    Infosec
    Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Scalability
    Infosec
    It’s designed for small and large companies
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Professional Services
    Infosec
    They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Return on Investment
    Infosec
    • When we were threatened with a major price hike, we were able to transition to Infosec IQ at our current cost despite being a new account and the delta cost difference being high.
    • Allowing our larger clients to access and administrate themselves cuts down on requests.
    • The Outlook plug-in minimizes tickets asking our technicians 'is this spam?'
    Incentivized
    Read full review
    Trend Micro
    • eliminating the threat before it enters the organization makes the network more secure
    • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
    • eliminate spam and ads
    Read full review
    ScreenShots

    Infosec IQ Screenshots

    Screenshot of DashboardScreenshot of Content LibraryScreenshot of Phishing IndicatorsScreenshot of Learner Experience and Grades