TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage Intacct

    Score8.6 out of 10
    N/ASage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.N/A

    Upwork

    Score8.3 out of 10
    N/AUpwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).

    $49.99

    per month

    Pricing
    Sage IntacctUpwork
    Editions & Modules
    No answers on this topic
    Plus
    $49.99
    per month
    Basic
    Free
    Offerings
    Pricing Offerings
    Sage IntacctUpwork
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.—
    More Pricing Information
    Features
    Sage IntacctUpwork
    Payroll Management
    Comparison of Payroll Management features of Sage Intacct and Upwork
    Feature
    Sage Intacct
    7.0
    358 Ratings
    8% below category average
    Upwork
    -
    Ratings
    Pay calculation7.05 Ratings00 Ratings
    Benefit plan administration6.45 Ratings00 Ratings
    Direct deposit files7.14 Ratings00 Ratings
    Salary revision and increment management6.94 Ratings00 Ratings
    Reimbursement management7.5358 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage Intacct and Upwork
    Feature
    Sage Intacct
    7.6
    867 Ratings
    0% above category average
    Upwork
    -
    Ratings
    API for custom integration7.8815 Ratings00 Ratings
    Plug-ins7.4656 Ratings00 Ratings
    Security
    Comparison of Security features of Sage Intacct and Upwork
    Feature
    Sage Intacct
    8.7
    1313 Ratings
    6% above category average
    Upwork
    -
    Ratings
    Single sign-on capability8.81072 Ratings00 Ratings
    Role-based user permissions8.61278 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sage Intacct and Upwork
    Feature
    Sage Intacct
    7.8
    1406 Ratings
    0% below category average
    Upwork
    -
    Ratings
    Dashboards7.81266 Ratings00 Ratings
    Standard reports8.01367 Ratings00 Ratings
    Custom reports7.61353 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Sage Intacct and Upwork
    Feature
    Sage Intacct
    8.0
    1544 Ratings
    5% above category average
    Upwork
    -
    Ratings
    Accounts payable8.31434 Ratings00 Ratings
    Accounts receivable8.11259 Ratings00 Ratings
    Cash management8.01337 Ratings00 Ratings
    Bank reconciliation8.11326 Ratings00 Ratings
    Expense management7.9936 Ratings00 Ratings
    Time tracking6.9503 Ratings00 Ratings
    Fixed asset management7.4685 Ratings00 Ratings
    Multi-currency support7.8515 Ratings00 Ratings
    Multi-division support8.5843 Ratings00 Ratings
    Regulations compliance7.6513 Ratings00 Ratings
    Electronic tax filing7.7381 Ratings00 Ratings
    Self-service portal7.4644 Ratings00 Ratings
    Global Financial Support8.0376 Ratings00 Ratings
    Intercompany Accounting8.4887 Ratings00 Ratings
    Journals and Reconciliations8.71241 Ratings00 Ratings
    Enterprise Accounting8.1534 Ratings00 Ratings
    Configurable Accounting8.2729 Ratings00 Ratings
    Centralized Rules Framework7.9526 Ratings00 Ratings
    Standardized Processes8.3854 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Sage Intacct and Upwork
    Feature
    Sage Intacct
    6.8
    498 Ratings
    7% below category average
    Upwork
    -
    Ratings
    Inventory tracking7.8364 Ratings00 Ratings
    Automatic reordering5.58 Ratings00 Ratings
    Location management8.5463 Ratings00 Ratings
    Manufacturing module5.25 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Sage Intacct and Upwork
    Feature
    Sage Intacct
    7.5
    736 Ratings
    2% above category average
    Upwork
    -
    Ratings
    Pricing7.7461 Ratings00 Ratings
    Order entry8.0654 Ratings00 Ratings
    Credit card processing7.4464 Ratings00 Ratings
    Cost of goods sold6.314 Ratings00 Ratings
    End-to-end order visibility8.2379 Ratings00 Ratings
    Best Alternatives
    Sage IntacctUpwork
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    No answers on this topic
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage IntacctUpwork
    Likelihood to Recommend
    8.3
    (1593 ratings)
    9.1
    (26 ratings)
    Likelihood to Renew
    5.2
    (85 ratings)
    -
    (0 ratings)
    Usability
    4.7
    (140 ratings)
    9.0
    (1 ratings)
    Availability
    9.0
    (14 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    2.4
    (129 ratings)
    9.1
    (5 ratings)
    In-Person Training
    8.2
    (6 ratings)
    -
    (0 ratings)
    Online Training
    1.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (22 ratings)
    -
    (0 ratings)
    Configurability
    3.0
    (13 ratings)
    -
    (0 ratings)
    CPA Rating
    7.8
    (26 ratings)
    -
    (0 ratings)
    Ease of integration
    6.3
    (311 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (12 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (11 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (11 ratings)
    -
    (0 ratings)
    User Testimonials
    Sage IntacctUpwork
    Likelihood to Recommend
    Sage
    It depends on the scale and nature of the organisation, but for a business like ours, i.e. a medium sized business with several entities operating in more than one location with different currencies, I think it is a very good fit. It is relatively easy to get to grips with and provides a good level of functionality.
    Incentivized
    Read full review
    Upwork
    I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
    Incentivized
    Read full review
    Pros
    Sage
    • Excellent roll-up reporting of various categories of expenses across multiple depts. Data is not siloed when we want to find all revenue sources across business entities, for example, or even down to details such as what is spent on "discretionary" expense elements.
    • Coding nomenclature is flexible and makes sense across business areas. Again, this allows for both more effective capture of data and with reporting slices and iterations.
    • Sage Intacct's open architecture (availability of APIs and already existing hooks) has made integration with other system tool-sets easier than we would ever have thought.
    Incentivized
    Read full review
    Upwork
    • Allows us to filter freelancers by location. This is especially important when working across time zones.
    • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
    • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
    • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
    Incentivized
    Read full review
    Cons
    Sage
    • The budgeting module is archaic. It needs to have more application features, including tracking changes made throughout the year.
    • The creation of reports is complicated and lacks sufficient filtering options during the process.
    • The Purchasing module should be more flexible, allowing users to add change orders to an existing PO rather than creating a new one.
    Incentivized
    Read full review
    Upwork
    • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
    • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
    • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.
    Incentivized
    Read full review
    Upwork
    No answers on this topic
    Usability
    Sage
    The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
    Incentivized
    Read full review
    Upwork
    I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
    Incentivized
    Read full review
    Reliability and Availability
    Sage
    There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.
    Incentivized
    Read full review
    Upwork
    No answers on this topic
    Performance
    Sage
    As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.
    Incentivized
    Read full review
    Upwork
    No answers on this topic
    Support Rating
    Sage
    Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
    Incentivized
    Read full review
    Upwork
    Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
    Incentivized
    Read full review
    In-Person Training
    Sage
    I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
    Incentivized
    Read full review
    Upwork
    No answers on this topic
    Online Training
    Sage
    The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.
    Incentivized
    Read full review
    Upwork
    No answers on this topic
    Implementation Rating
    Sage
    I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
    Incentivized
    Read full review
    Upwork
    No answers on this topic
    Alternatives Considered
    Sage
    We evaluated Sage Intacct alongside many other options, but Blackbaud and NetSuite were the frontrunners. They all were cloud-based and capable systems, but for our team, Sage Intacct was the clearer choice for a few reasons.
    First, usability. Our team has varying levels of accounting experience, and Sage felt more intuitive across those different levels. The others could be powerful, but it also felt like it required more technical depth to navigate day-to-day, which was a concern for a small team. Second, functionality out of the box. Sage Intacct had more of what we needed built in without requiring a significant number of add-ons, which kept the solution simpler and the pricing more predictable.
    Third, nonprofit fit. Sage Intacct is purpose-built for organizations like ours, and that showed in the functionality available and the system's overall design. And finally, our implementation partner, RSM, was well-versed in Sage Intacct and gave us confidence that we would have the right support behind us. That partnership was part of the overall value of choosing Sage.
    Incentivized
    Read full review
    Upwork
    Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
    Incentivized
    Read full review
    Scalability
    Sage
    You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
    Incentivized
    Read full review
    Upwork
    No answers on this topic
    Return on Investment
    Sage
    • Positive - It runs better than our old software when we all work together, rather than having to sign off on each other and deal with syncing issues.
    • Negative - It's not as easy to go back to fix an amount, a date, etc. Sometimes, a very small mistake needs to be corrected by voiding and redoing the entire transaction.
    • We can successfully sync other software we use with Intacct! It reduces workload when things are automated.
    Incentivized
    Read full review
    Upwork
    • We have gotten close to 50% of all of our clients through the platform.
    • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
    • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
    Incentivized
    Read full review
    ScreenShots

    Sage Intacct Screenshots

    Screenshot of Accounts Receivable: Automate accounts receivable processes.Screenshot of Revenue Recognition: Automated and compliant revenue recognition with complete support for ASC 606 and IFRS 15.Screenshot of Real-Time Reporting: Real-time reporting with up-to-minute financials across multiple business dimensions. Show only the metrics that matter based on the user viewing the dashboard.Screenshot of the times and expense management dashboard, which is customized to reflect the user's role, displaying relevant information that aligns with their position, thereby presenting each individual with the data most pertinent to their responsibilities.Screenshot of the detailed company metrics used to forecast business growth.Screenshot of the order management workflows, which are automated to accelerate quote-to-cash sales