Intapp in Palo Alto offers Intapp Time, a legal billing application focusing on managing alternate fee structures and rich information for analysis and optimization.
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MyCase
Score 8.4 out of 10
N/A
MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…
$39
per month per user
Pricing
Intapp Time
MyCase
Editions & Modules
No answers on this topic
Basic
$39
per month per user
Pro
$69
per month per user
Advanced
$89
per month per user
Offerings
Pricing Offerings
Intapp Time
MyCase
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Basic: $39 per user/month(billed annually) or $49 per user/month(billed monthly)
Pro: $69 per user/month(billed annually) or $79 Per user/month(billed monthly)
Advanced: $89 per user/month(billed annually) or $99 Per user/month(billed monthly)
Time recording and time entry are such a massive and universal pain point for all timekeepers. All timekeepers perform this task on an almost daily basis. Anything that speeds up or eases that task is worth its weight in gold. Even if a timekeeper is working on a project that is billed on a fixed fee we still need accurate time entries to ensure that we are meeting our own profitability objectives.
MyCase helps us track tasks across team members. For example, if one person needs to translate a document while another needs to schedule a meeting to complete a form with a client, both of those tasks can be entered and assigned to the correct person with separate due dates. However, we don't utilize the Billing integrations as much as we probably could, mostly because our clients often have more than one person paying on their case and it makes it difficult/complicated to reconcile in MyCase's built-in system.
Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
Use of AI (should not be integrated into MyCase, especially with legal services that require a high-level of confidentiality which AI cannot guarantee)
Payment Reconciliation (sometimes invoices don't show up, nothing in Help Center about how to remedy)
Billing (doesn't consider that billing contacts for a case may change based on who can pay)
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
Years ago, they were very supportive. They tend to address issues, but they aren't very communicative when dealing with feedback. They just add new features suddenly. There aren't many issues with our platform, so we don't have many questions now, but years ago, we did have some issues that needed to be addressed and then they were much more responsive.
There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on top. Element 55 seemed have a bit of a clunky interface when I last looked. Aderant Found Time seemed like a limited success at copying Intapp Time; the software itself seemed a little burdensome, both on the client and the back end.
Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
Obviously, time capture for billing is a vital function. At this time we believe IntApp Time is best of the breed in this regard, though competition is coming.
Recording timekeeping is something all timekeepers hate. IntApp time doesn't do as much as it potentially could to ease this pain, using predictive algorithms for example.
For timekeepers who are diligent, IntApp time provides all the tools necessary to record and closely manage worked time, its primary functionality.
