Likelihood to Recommend Time recording and time entry are such a massive and universal pain point for all timekeepers. All timekeepers perform this task on an almost daily basis. Anything that speeds up or eases that task is worth its weight in gold. Even if a timekeeper is working on a project that is billed on a fixed fee we still need accurate time entries to ensure that we are meeting our own profitability objectives.
Read full review I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
Read full review Pros Timers: IntApp Time's timer functions are well thought out and meet the esoteric needs of different timekeeper's styles Integration: IntApp Time integrates well with our accounting systems. IntApp Time has been a reliable application for us. Users perfer the IntApp Time interface to other products. Read full review When I Work allowed me to color-code each employee's schedule. When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day. Read full review Cons Interface could be updated (appears outdated) Having multiple timers open in one screen to start and stop projects fluidly Better mobile app time keeping Read full review You cannot view inactive employees on the app. When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading. If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up. Read full review Likelihood to Renew It's a powerful tool for employee management and intuitive to use.
AK Cyrway Co-Owner, President, Creative Services
Read full review Usability While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
AK Cyrway Co-Owner, President, Creative Services
Read full review Support Rating Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
Read full review Implementation Rating Make certain your team knows how to turn off alerts and utilise the system.
AK Cyrway Co-Owner, President, Creative Services
Read full review Alternatives Considered There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on top. Element 55 seemed have a bit of a clunky interface when I last looked. Aderant Found Time seemed like a limited success at copying Intapp Time; the software itself seemed a little burdensome, both on the client and the back end.
Read full review When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
Read full review Return on Investment Obviously, time capture for billing is a vital function. At this time we believe IntApp Time is best of the breed in this regard, though competition is coming. Recording timekeeping is something all timekeepers hate. IntApp time doesn't do as much as it potentially could to ease this pain, using predictive algorithms for example. For timekeepers who are diligent, IntApp time provides all the tools necessary to record and closely manage worked time, its primary functionality. Read full review Has cut down on the time I spend scheduling. Makes estimating payroll simple. Is convenient for staff to use because they can utilize it on their own device. Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues. Read full review ScreenShots