TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Z IntelliMagic Vision

    Score9.8 out of 10
    N/AIBM Z® IntelliMagic Vision is a performance analysis solution that helps organizations monitor and optimize their mainframe environments. It enhances RMF and SMF data with built-in expertise to prevent disruptions, improve performance, and safeguard service availability.N/A

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Pricing
    IBM Z IntelliMagic VisionPagerDuty
    Editions & Modules
    No answers on this topic
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    IBM Z IntelliMagic VisionPagerDuty
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    IBM Z IntelliMagic VisionPagerDuty
    Considered Both Products
    IntelliMagic, an IBM Company
    No answer on this topic
    PagerDuty
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    99%
    Would buy again
    158 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    16 Answers
    96%
    Happy with the feature set
    153 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    99%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    97%
    Implementation went as expected
    110 Answers
    User Ratings
    IBM Z IntelliMagic VisionPagerDuty
    Likelihood to Recommend
    9.8
    (16 ratings)
    8.6
    (173 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.8
    (6 ratings)
    Usability
    9.8
    (5 ratings)
    7.3
    (5 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (86 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor post-sale
    9.9
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Z IntelliMagic VisionPagerDuty
    Likelihood to Recommend
    IntelliMagic, an IBM Company
    IntelliMagic Vision for z/OS is perfect for just about any after-the-fact analysis that I have tried to use it for. Sometimes it doesn't provide support for the latest SMF fields, but that is the nature of SMF data analysis - it is impossible to keep up with the rate at which new SMF fields are added. Combine that with the fact that the description of new fields is often poor, and it is amazing that IntelliMagic Vision for z/OS is as up-to-date as it is. I think that less experienced users might benefit from material that more clearly differentiates products like IntelliMagic Vision for z/OS, which feed off SMF data, and products like Omegamon, which report in real-time contents of various system control blocks.
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Pros
    IntelliMagic, an IBM Company
    • IntelliMagic Vision for z/OS is easy to use for beginners and experts.
    • Search and drill down helps to find overview and deep dive.
    • IntelliMagic has implemented expert knowledge into Vision and the rating of the report is really helpful.
    • Predefined reports can be modified very easily and individually adapted reports (replacement of old SAS programs) are also possible without any problems
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Cons
    IntelliMagic, an IBM Company
    • The voluminous data is a challenge for all tools. As always, improved response time is always appreciated.
    • I really appreciate reading the descriptions and field descriptions that are provided with the screens. All additional elaborations will be appreciated.
    • Monthly trending and cyclical pattern detection
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Likelihood to Renew
    IntelliMagic, an IBM Company
    In comparison to other products (even on IBM Z), IntelliMagic Vision for z/OS is really RAS (reliability, availability, and serviceability). The GUI is really stable; analyze/reduce jobs with detailed diagnostics; restart functions with Automator
    Read full review
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    IntelliMagic, an IBM Company
    with more than 12 years of experience in Mainframe performance tuning and analysis, it was much easier to translate and understand the tool. New college grads without Mainframe exposure struggled a bit to connect the dots, it might be good to have a recording from IM to go through mainframe basics before the staff start to use the tool covering mainframe concepts than tool itself.
    Incentivized
    Read full review
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    IntelliMagic, an IBM Company
    Really highly skilled IntelliMagic team:
    • Head of IntelliMagic (Gilbert Houtekamer, Els Das and Jean-Marc van der Kolk)
    • Account manager DACH/Europe local support team ...
    Read full review
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Implementation Rating
    IntelliMagic, an IBM Company
    No answers on this topic
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    IntelliMagic, an IBM Company
    These are the legacy products that have been used for capacity/performance/billing and report generation over many years. Some are better suited for solutions using programmatic interfaces ( internal billing ), and processing IMS transactional data in particular. For most tasks, however, Vision can generate charts, provide levels of drill-down, allow a focus on analysis rather than report generation, much faster with greater reliability and less required training than the above products
    Incentivized
    Read full review
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Return on Investment
    IntelliMagic, an IBM Company
    • Based on data from Vision, we have not had to expand the hardware this year.
    • Any expansion of hardware in the coming years can be well supported by figures from Vision.
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    IBM Z IntelliMagic Vision Screenshots

    Screenshot of where IBM Z IntelliMagic Vision for z/OS evaluates CICS metrics against best practices to highlight availability risks. Results are shown in red, yellow, and green, with detailed views by group, region, or time charts.Screenshot of an automated analysis of 80+ metrics for Db2 members and buffer pools, which detects availability and performance risks. The interactive report highlights warnings and exceptions, with drill-down capabilities for root cause analysis.Screenshot of a time chart for metrics. These are used to explore potential relationships during analysis. For example, assess time-of-day correlations between metrics with exceptions (orange/red borders) and overall get-page activity.Screenshot of where to filter network traffic by class or IP range to analyze protocol-specific data, including encryption algorithms, key lengths, and cryptographic attributes.Screenshot of analysis of transaction rates alongside response times to identify issues or track workload trends. Viewers can break down response times into components like System of Record (SOR) time, with adjustable data granularity.Screenshot of visual charts and dashboards, these showing CPU usage and transaction rates of WebSphere application workloads over time, enabling clearer communication and informed planning.

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.