Intergy EHR vs. Prime Suite EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intergy EHR
Score 7.0 out of 10
N/A
Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows. The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient…N/A
Prime Suite EHR
Score 10.0 out of 10
N/A
Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable templates to capture patient data at the point of care, and an integrated dictation tool called Prime Speech. Prime Suite allows users to exchange clinical data with other healthcare organizations…N/A
Pricing
Intergy EHRPrime Suite EHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Intergy EHRPrime Suite EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Features
Intergy EHRPrime Suite EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Intergy EHR
6.5
22 Ratings
17% below category average
Prime Suite EHR
8.0
2 Ratings
4% above category average
Real-time eligibility verification6.020 Ratings00 Ratings
Claims management7.220 Ratings00 Ratings
Coding6.418 Ratings8.02 Ratings
Patient billing6.521 Ratings00 Ratings
Financial Reporting6.421 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Intergy EHR
7.0
24 Ratings
13% below category average
Prime Suite EHR
10.0
2 Ratings
22% above category average
Rule-based scheduling5.321 Ratings00 Ratings
Automated appointment reminders7.219 Ratings10.02 Ratings
Automated patient check-in7.311 Ratings00 Ratings
Multi-location support7.621 Ratings10.02 Ratings
Calendar interface7.617 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Intergy EHR
6.9
25 Ratings
5% below category average
Prime Suite EHR
6.6
3 Ratings
9% below category average
Charting / document management7.425 Ratings7.83 Ratings
Templates7.024 Ratings6.73 Ratings
Patient portal7.021 Ratings7.93 Ratings
Mobile/tablet support7.213 Ratings3.12 Ratings
Fax integration6.917 Ratings00 Ratings
Integration with other EMR and PM systems7.416 Ratings5.01 Ratings
Workflow automation5.619 Ratings00 Ratings
Speech recognition6.411 Ratings00 Ratings
Customization7.225 Ratings00 Ratings
E-prescribing7.424 Ratings9.02 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Intergy EHR
7.4
25 Ratings
13% below category average
Prime Suite EHR
9.8
3 Ratings
15% above category average
HIPAA compliance7.624 Ratings9.63 Ratings
Role-based permission levels7.425 Ratings9.63 Ratings
Data backups and redundancy7.323 Ratings10.02 Ratings
Local mode / networking failsafe7.317 Ratings10.02 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Intergy EHR
6.5
25 Ratings
19% below category average
Prime Suite EHR
9.6
3 Ratings
20% above category average
Task tracking7.224 Ratings10.03 Ratings
Specialty-specific workflows5.623 Ratings10.02 Ratings
Multi-office / multi-physician capabilities6.621 Ratings8.93 Ratings
Best Alternatives
Intergy EHRPrime Suite EHR
Small Businesses
athenaClinicals
athenaClinicals
Score 8.6 out of 10
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10
Epic
Epic
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Intergy EHRPrime Suite EHR
Likelihood to Recommend
7.3
(25 ratings)
5.6
(3 ratings)
Usability
5.9
(3 ratings)
-
(0 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(9 ratings)
-
(0 ratings)
Implementation Rating
3.0
(1 ratings)
-
(0 ratings)
User Testimonials
Intergy EHRPrime Suite EHR
Likelihood to Recommend
Greenway Health
How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?) Can your system produce customized reports on the fly, is the data real time or lagging? Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
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Greenway Health
PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
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Pros
Greenway Health
  • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
  • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
  • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
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Greenway Health
  • It is a trusty software that does not crash or glitch very often
  • It is very secure
  • I can use it from different locations
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Cons
Greenway Health
  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
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Greenway Health
  • Speed, it continues getting slower and slower with each new upgrade.
  • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
  • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
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Usability
Greenway Health
Very user friendly and efficient
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Greenway Health
No answers on this topic
Support Rating
Greenway Health
Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
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Greenway Health
No answers on this topic
Implementation Rating
Greenway Health
Track all hours and don't sign off on anything if you are not 100% happy.
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Greenway Health
No answers on this topic
Alternatives Considered
Greenway Health
We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
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Greenway Health
I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
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Return on Investment
Greenway Health
  • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
  • Claim Tracker allows practices to have a real time view of all unpaid claims.
  • The E&M calculator helps providers choose the appropriate code for billing compliance.
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Greenway Health
No answers on this topic
ScreenShots

Intergy EHR Screenshots

Screenshot of Patient chartScreenshot of Visit noteScreenshot of Claims managementScreenshot of Analytics CQM dashboardScreenshot of Analytics financial performance dashboardScreenshot of Mobile EHR patient chart