Intermapper vs. Juniper Paragon Active Assurance vs. MxToolBox

Intermapper is a light weight, quick and easy to use monitoring application. It will get you up and monitoring key infrastructure devices with a simple management interface and effective alert system that doesn't generate a lot of noise. It provides mobile device access through a web interface and is relatively inexpensive.

Incentivized

We had a scenario where one company could not send us an email, our spam filter was unable to resolve and therefore deemed it greylisted. With MXToolBox I was able to determine their DMARC was not set up correctly with their provider causing this and helped them see the reason for failure with a short report from MXToolBox, giving them some guidance as to how to resolve it themselves.

Incentivized

• The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, Opmanager, and it is a royal PITA to create live maps with those.
• Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful.
• Alarms are very easy to setup, again much easier than the packages mentioned above.

Incentivized

• External DNS record lookups
• Verifying if a domain has been blacklisted
• Provides mail-flow monitoring and alerting

Incentivized

• Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start.
• Sometimes the probes can be sensitive and report false positives.
• Interface can be a little clunky and non intuitive at times.

Incentivized

• Adding the ability to send test messages from the site
• It is possible to create a temporary inbox to check the receipt of e-mails
• Dark mode

Incentivized

The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.

Incentivized

Intermapper is a cross between WhatsUp Gold and Nagios. WhatsUp Gold being for a less technical end-user and Nagios doing more than just SNMP scans and up down monitoring.

Incentivized

While I do not use other tools as this one provides everything i need. I find that MXToolbox provides a better experience through their clean UI, there is not a flood of popups, or other unrelated information that impacts the trustworthy nature of the web site. Other Solutions could learn from these guys on how to keep a tool clean and efficient.

Incentivized

• Downtime costs money. Every minute we can get ahead of an outage is time that a plant is not sitting there waiting. We don't need to wait for a call from a plant, we know they are down immediately and we can begin troubleshooting.

Incentivized

• On many occasions we have noticed problems and reported then to a client before they knew it was a problem. Customers really appreciate that
• Keeps our customers coming back to us as they know we help keep an eye on their uptime and availability

Incentivized