Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.
$22.50
per month
Rippling Payroll
Score8.4 out of 10
N/A
Rippling Payroll calculates employee pay, manages deductions and withholdings, issues payments, and maintains payroll records. The listing covers Rippling’s US Payroll and Global Payroll offerings. US Payroll calculates federal, state, and local payroll taxes, submits applicable tax forms and payments, supports direct deposit or checks, and stores employee pay stubs and tax documents. Administrators can compare pay runs, examine changes in gross pay, taxes, and deductions, configure pay types,…
I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Rippling is an excellent product that has streamlined our payroll and leave management processes. The interface is good, and it’s very convenient to manage everything in one place. While the initial setup was somewhat lengthy, and the mobile experience can sometimes be a bit slow, overall, it has been a reliable and effective solution for our needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Payroll alert is provided to my entire company, which spans more than 10,000 employees with different time zones. The app never fails to alert the team members when it’s payday in any country.
Automation, this function has everything you need in one area. Weather it be requesting time off, looking at your W2 or even checking stocks in your 401k portfolio. This app makes it easy to search for everything in one place.
Communication: Several different members of the association are able to communicate effectively and timely within the app. Rippling is a worldwide country that is difficult to maintain, but it does it easily.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Setting up Roles and Permissions is complex and tends to be a headache for our HR team. Defining the correct access levels often takes more time than it should.
The interface can feel a little overwhelming at times due to the sheer number of modules and functionalities.
While support is helpful, the initial response speed could be improved in non-urgent situations.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I can say the easy answer that everyone is already used to it, especially of how integrated it is into our system, but I know for sure the best answer is because of how much easier it is to use compared to other systems when it comes to being such an all in one tool
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
I think that if I didn't have the human rep walking me through everything, I would have trouble navigating the platform. There are a lot of menu options, and some of the options are buried, so it was a little confusing and difficult to find where certain things are. But again, because of the human reps, you're able to understand how to use it better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In the flve plus years I've been using Rippling, I do not believer there was ever an instance where the systems was not available. It's a terrific platform that has made my life easier.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Yes, the pages load quickly and running payroll has been very easy. Reporting could be improved, though. I tried to pull a report on total payroll for a particular year and had a hard time finding what I need.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
My only pain point is that you have to go through the AI chatbot before you can get to a human. And most often that's okay and honestly quicker, but if you have a time sensitive issue or need a human ASAP it can be stressful. I will say, everything is very quick from a response timeline.
I gave it a 10 rating because I was pleased with the services and training provided. When my team and I got the word we'd be using Rippling, it was an easy transition because of your professionalism in this space. I loved the time and the effort and care we received when trying to navigate this site, We had a lot of questions in the beginning, but all of the questions were answered and in a timely, effective manner.
The assigned team was responsive. Daily Rippling would tell me that I had tasks open. This was repetitive until resolved. So even though Rippling itself remined you upon opening the system, there was the daily email reminder. That was annoying. But Rippling personnel helped us resolve all tax issues, and walk us through policy setup
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I still believe that this software is overpriced, but it's the best fit for me right now.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
G&A/Worksight was clunky and poorly designed, not integrated features, more like they were "snapped in" to aging code and mismatched user interfaces and often did not work well (training modules, time off calendar, payroll was third party, just very clunky to use). Our HR department was constantly required to help managers administrate and users as well. Rippling is used as our HR/employee management, payroll, training and benefits management. This replacement product has solved a lot of our useability issues that we had with our previous platform and freed up/automated a lot of the accounting and HR assistance needed previously, which as an aging, clunky platform that just had a LOT of bugs, and not a lot of features or flexibility.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Positive: Less of a learning curve to train payroll accountants, as they are already familiar with using Intuit. Also, in general there are a larger pool of candidates who know this system than many of the other "niche" lesser known payroll products.
Positive: More options to choose from depending on the level of service needed. For example, there is a Full Service offering if needed. This might apply to an organization that doesn't have the resources available or an internal person who has the time/bandwidth to handle the entire company's payroll. Thus, it is possible to cherry pick the level of service needed depending on the type of company/situation.
Positive: Good audit trail. This can be extremely important and cost efficient when a business is going through an external audit by an outside CPA firm and the payroll accounting function is undergoing testing (ie. less time required by the external auditor would likely lower their bill for their services).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
