Item: Rippling
Rating: 10
Author: Verified User

Overall Satisfaction with Rippling

Use Cases and Deployment Scope

Rippling is used as our HR/employee management, payroll, training and benefits management. This replacement product has solved a lot of our useability issues that we had with our previous platform and freed up/automated a lot of the accounting and HR assistance needed previously, which as an aging, clunky platform that just had a LOT of bugs, and not a lot of features or flexibility.

Pros and Cons

Pros

Employee leave management
Payroll
Benefits management
Training

Cons

Not sure I can browse training that is not assigned. I haven't spent time looking to see if it is permissions or implementation.

Return on Investment

Improved efficiently requesting time off
Self servicing is now a feature, frees up HR staff assistance
Payroll department has gained some efficiencies

Alternatives Considered

G&A Partners

G&A/Worksight was clunky and poorly designed, not integrated features, more like they were "snapped in" to aging code and mismatched user interfaces and often did not work well (training modules, time off calendar, payroll was third party, just very clunky to use). Our HR department was constantly required to help managers administrate and users as well. Rippling is used as our HR/employee management, payroll, training and benefits management. This replacement product has solved a lot of our useability issues that we had with our previous platform and freed up/automated a lot of the accounting and HR assistance needed previously, which as an aging, clunky platform that just had a LOT of bugs, and not a lot of features or flexibility.

Key Insights

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

Usability

We should've switched to this platform sooner. It handles so much more and much more elegantly than our previous HR/payroll software. It is feature rich, intuitive, and the user-interface is all cohesive and bug free. I have not come across anything that I am confused by in my usage experience and I consider that a major improvement even though it is a simple assessment.

Other Software Used

Microsoft 365, Adobe Creative Cloud for Enterprise

Likelihood to Recommend

Rippling has so many more features than our previous software, and so far I have not encountered a single bug or broken link. Our old software was very buggy and clunky, whereas Rippling is particularly intuitive, well thought out, and an elegant interface. I perticularly like the ease of requesting, viewing, reviewing and editing time off, and I really appreciate the email notifications that I was paid - it's like a nice happy-face in my email box!

Rippling Feature Ratings

Comments

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Automated Payslips and Leave Management Stand Out - Overall a GREAT change for our HRpayroll platform

Modules Used