TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intuit Online Payroll (discontinued)

    Score8.5 out of 10
    N/AIntuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.

    $22.50

    per month

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    Intuit Online Payroll (discontinued)Smartsheet
    Editions & Modules
    Core
    22.50 + $4 per employee
    per month
    Premium
    37.50 + $8 per employee
    per month
    Elite
    62.50+ $10 per employee
    per month
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    Intuit Online Payroll (discontinued)Smartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Intuit Online Payroll (discontinued)Smartsheet
    Considered Both Products
    Intuit
    No answer on this topic
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    50%
    Would buy again
    4 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    50%
    Delivers good value for the price
    4 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    63%
    Happy with the feature set
    5 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    57%
    Lived up to sales and marketing promises
    4 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    71%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    Intuit Online Payroll (discontinued)Smartsheet
    Payroll Management
    Comparison of Payroll Management features of Intuit Online Payroll (discontinued) and Smartsheet
    Feature
    Intuit Online Payroll (discontinued)
    7.3
    10 Ratings
    12% below category average
    Smartsheet
    -
    Ratings
    Pay calculation8.99 Ratings00 Ratings
    Support for external payroll vendors2.26 Ratings00 Ratings
    Off-cycle/On-Demand payment9.33 Ratings00 Ratings
    Benefit plan administration8.95 Ratings00 Ratings
    Direct deposit files3.89 Ratings00 Ratings
    Salary revision and increment management9.27 Ratings00 Ratings
    Reimbursement management8.78 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Intuit Online Payroll (discontinued) and Smartsheet
    Feature
    Intuit Online Payroll (discontinued)
    -
    Ratings
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management00 Ratings9.8126 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Gantt Charts00 Ratings9.0109 Ratings
    Scheduling00 Ratings9.8111 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Mobile Access00 Ratings8.096 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Intuit Online Payroll (discontinued) and Smartsheet
    Feature
    Intuit Online Payroll (discontinued)
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    Intuit Online Payroll (discontinued)Smartsheet
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intuit Online Payroll (discontinued)Smartsheet
    Likelihood to Recommend
    3.0
    (17 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (24 ratings)
    Usability
    3.8
    (2 ratings)
    9.2
    (17 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    1.5
    (5 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (6 ratings)
    User Testimonials
    Intuit Online Payroll (discontinued)Smartsheet
    Likelihood to Recommend
    Intuit
    I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Intuit
    • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
    • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
    • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
    • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Intuit
    • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
    • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
    • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    Works perfectly as advertised. Our simple needs are well taken care of.
    Incentivized
    Read full review
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Intuit
    I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    Intuit
    The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
    Incentivized
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    Implementation Rating
    Intuit
    No answers on this topic
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Intuit
    It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I still believe that this software is overpriced, but it's the best fit for me right now.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Return on Investment
    Intuit
    • Positive: Less of a learning curve to train payroll accountants, as they are already familiar with using Intuit. Also, in general there are a larger pool of candidates who know this system than many of the other "niche" lesser known payroll products.
    • Positive: More options to choose from depending on the level of service needed. For example, there is a Full Service offering if needed. This might apply to an organization that doesn't have the resources available or an internal person who has the time/bandwidth to handle the entire company's payroll. Thus, it is possible to cherry pick the level of service needed depending on the type of company/situation.
    • Positive: Good audit trail. This can be extremely important and cost efficient when a business is going through an external audit by an outside CPA firm and the payroll accounting function is undergoing testing (ie. less time required by the external auditor would likely lower their bill for their services).
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots