What users are saying about
59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 59 reviews and ratings
Top Rated
185 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 185 reviews and ratings
Feature Set Ratings
- PRTG Network Monitor ranks higher in 1 feature set: Network Performance Monitoring
Network Performance Monitoring
8.1
SolarWinds ipMonitor
81%

8.4
PRTG
84%
PRTG Network Monitor ranks higher in 10/10 features
PRTG Network Monitor ranks higher in 10/10 features
Automated network device discovery
8.3
83%
10 Ratings

8.9
89%
48 Ratings
Network monitoring
8.8
88%
23 Ratings

9.2
92%
53 Ratings
Alerts
8.7
87%
23 Ratings

9.4
94%
54 Ratings
Network mapping
7.9
79%
19 Ratings

8.0
80%
38 Ratings
Customizable reports
6.8
68%
23 Ratings

8.7
87%
47 Ratings
Baseline threshold calculation
N/A
0 Ratings

8.8
88%
46 Ratings
Network capacity planning
N/A
0 Ratings

7.3
73%
38 Ratings
Packet capture analysis
N/A
0 Ratings

8.2
82%
27 Ratings
Wireless infrastructure monitoring
N/A
0 Ratings

7.5
75%
37 Ratings
Hardware health monitoring
N/A
0 Ratings

8.0
80%
51 Ratings
Attribute Ratings
- SolarWinds ipMonitor is rated higher in 1 area: Support Rating
- PRTG Network Monitor is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
Likelihood to Recommend
7.8
SolarWinds ipMonitor
78%
23 Ratings

8.9
PRTG
89%
54 Ratings
Likelihood to Renew
8.2
SolarWinds ipMonitor
82%
1 Rating

10.0
PRTG
100%
2 Ratings
Usability
8.2
SolarWinds ipMonitor
82%
6 Ratings

9.0
PRTG
90%
1 Rating
Support Rating
8.8
SolarWinds ipMonitor
88%
8 Ratings

8.5
PRTG
85%
28 Ratings
Likelihood to Recommend
SolarWinds ipMonitor
SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
Development Team Lead
AccentureComputer Software, 10,001+ employees
PRTG
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes.If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.

Verified User
Technician in Information Technology
Mining & Metals Company, 5001-10,000 employeesPros
SolarWinds ipMonitor
- ipMonitor is well suited to use SNMP sources to monitor up states and usage such as network interfaces
- ipMonitor does a great job of measuring bandwidth usage and delivering a long term 'picture' of usage
- ipMonitor has an exceptional interface that is easy to use and simple to navigate
Network Systems Engineer
Whitesell GroupMechanical or Industrial Engineering, 501-1000 employees
PRTG
- Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
- I really liked how easy it was to add alerts by SMS. So easy to setup.
- I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Director of IT
BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees
Cons
SolarWinds ipMonitor
- It is a very complete and versatile software, but its price can be somewhat high for small companies.
- During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
- Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.
Senior Software Engineering
Coupa SoftwareComputer Software, 1001-5000 employees
PRTG
- The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
- The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
- The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.

Verified User
Administrator in Information Technology
Telecommunications Company, 51-200 employeesPricing Details
SolarWinds ipMonitor
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1,570 installation
SolarWinds ipMonitor Editions & Modules
Edition
ipMonitor -2500 Monitors | $57701 |
---|---|
ipMonitor - 1000 Monitors | $26201 |
ipMonitor - 500 Monitors | $15701 |
- installation
Additional Pricing Details
—PRTG
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 subscription license
PRTG Editions & Modules
Edition
PRTG 500 | $1,7501 |
---|---|
PRTG 1,000 | $3,2001 |
PRTG 2,500 | $6,5001 |
PRTG 5,000 | $11,5001 |
PRTG XL 1 | $15,5001 |
PRTG Enterprise | Custom Pricing2 |
- perpetual license
- subscription license
Additional Pricing Details
—Likelihood to Renew
SolarWinds ipMonitor
SolarWinds ipMonitor 8.2
Based on 1 answer
I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
Network Systems Engineer
Whitesell GroupMechanical or Industrial Engineering, 501-1000 employees
PRTG
PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.

Verified User
Director in Information Technology
Higher Education Company, 201-500 employeesUsability
SolarWinds ipMonitor
SolarWinds ipMonitor 8.2
Based on 6 answers
SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
Security Officer
IXON CloudInformation Technology and Services, 51-200 employees
PRTG
PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.

Verified User
Administrator in Information Technology
Information Technology and Services Company, 1001-5000 employeesSupport Rating
SolarWinds ipMonitor
SolarWinds ipMonitor 8.8
Based on 8 answers
Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
Associate Consultant
HCL TechnologiesInformation Technology & Services, 10,001+ employees
PRTG
PRTG 8.5
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.

Verified User
Engineer in Information Technology
Investment Management Company, 51-200 employeesAlternatives Considered
SolarWinds ipMonitor
We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to Zabbix due to the customization which was the need at the time.
Senior Devops Engineer
iENGINEERINGInformation Technology & Services, 51-200 employees
PRTG
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].

Verified User
Professional in Information Technology
Automotive Company, 1001-5000 employeesReturn on Investment
SolarWinds ipMonitor
- We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
- We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
- After initial setup and some tweaking, it requires little to no time to maintain.
IT Manager
Handel ArchitectsArchitecture & Planning, 51-200 employees
PRTG
- The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
- The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
- I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Technical Administrator
New Hampshire Retirement SystemGovernment Administration, 51-200 employees