What users are saying about
Top Rated
185 Ratings
59 Ratings
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Score 7.9 out of 100
Top Rated
185 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • PRTG Network Monitor ranks higher in 1 feature set: Network Performance Monitoring

Network Performance Monitoring

8.1

SolarWinds ipMonitor

81%
8.4

PRTG

84%
PRTG Network Monitor ranks higher in 10/10 features

Automated network device discovery

8.3
83%
10 Ratings
8.9
89%
48 Ratings

Network monitoring

8.8
88%
23 Ratings
9.2
92%
53 Ratings

Alerts

8.7
87%
23 Ratings
9.4
94%
54 Ratings

Network mapping

7.9
79%
19 Ratings
8.0
80%
38 Ratings

Customizable reports

6.8
68%
23 Ratings
8.7
87%
47 Ratings

Baseline threshold calculation

N/A
0 Ratings
8.8
88%
46 Ratings

Network capacity planning

N/A
0 Ratings
7.3
73%
38 Ratings

Packet capture analysis

N/A
0 Ratings
8.2
82%
27 Ratings

Wireless infrastructure monitoring

N/A
0 Ratings
7.5
75%
37 Ratings

Hardware health monitoring

N/A
0 Ratings
8.0
80%
51 Ratings

Attribute Ratings

  • SolarWinds ipMonitor is rated higher in 1 area: Support Rating
  • PRTG Network Monitor is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability

Likelihood to Recommend

7.8

SolarWinds ipMonitor

78%
23 Ratings
8.9

PRTG

89%
54 Ratings

Likelihood to Renew

8.2

SolarWinds ipMonitor

82%
1 Rating
10.0

PRTG

100%
2 Ratings

Usability

8.2

SolarWinds ipMonitor

82%
6 Ratings
9.0

PRTG

90%
1 Rating

Support Rating

8.8

SolarWinds ipMonitor

88%
8 Ratings
8.5

PRTG

85%
28 Ratings

Likelihood to Recommend

SolarWinds ipMonitor

SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
Rekha Yadav | TrustRadius Reviewer

PRTG

If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes.If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
Anonymous | TrustRadius Reviewer

Pros

SolarWinds ipMonitor

  • ipMonitor is well suited to use SNMP sources to monitor up states and usage such as network interfaces
  • ipMonitor does a great job of measuring bandwidth usage and delivering a long term 'picture' of usage
  • ipMonitor has an exceptional interface that is easy to use and simple to navigate
Mike Maner | TrustRadius Reviewer

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

Cons

SolarWinds ipMonitor

  • It is a very complete and versatile software, but its price can be somewhat high for small companies.
  • During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
  • Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.
Emma Jones Smith | TrustRadius Reviewer

PRTG

  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
Anonymous | TrustRadius Reviewer

Pricing Details

SolarWinds ipMonitor

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$1,570 installation

SolarWinds ipMonitor Editions & Modules

Edition
ipMonitor -2500 Monitors$57701
ipMonitor - 1000 Monitors$26201
ipMonitor - 500 Monitors$15701
  1. installation
Additional Pricing Details

PRTG

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 subscription license

PRTG Editions & Modules

Edition
PRTG 500$1,7501
PRTG 1,000$3,2001
PRTG 2,500$6,5001
PRTG 5,000$11,5001
PRTG XL 1$15,5001
PRTG EnterpriseCustom Pricing2
  1. perpetual license
  2. subscription license
Additional Pricing Details

Likelihood to Renew

SolarWinds ipMonitor

SolarWinds ipMonitor 8.2
Based on 1 answer
I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
Mike Maner | TrustRadius Reviewer

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

Usability

SolarWinds ipMonitor

SolarWinds ipMonitor 8.2
Based on 6 answers
SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
Dylan Eikelenboom | TrustRadius Reviewer

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

Support Rating

SolarWinds ipMonitor

SolarWinds ipMonitor 8.8
Based on 8 answers
Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
Nikhil Kumar Sharma | TrustRadius Reviewer

PRTG

PRTG 8.5
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SolarWinds ipMonitor

We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to Zabbix due to the customization which was the need at the time.
Umair Mehboob | TrustRadius Reviewer

PRTG

I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
Anonymous | TrustRadius Reviewer

Return on Investment

SolarWinds ipMonitor

  • We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
  • We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
  • After initial setup and some tweaking, it requires little to no time to maintain.
Paul Cheng | TrustRadius Reviewer

PRTG

  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Robert Paul | TrustRadius Reviewer

Screenshots

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