What users are saying about
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152 Ratings
55 Ratings
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Score 8.1 out of 100

PRTG

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152 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

SolarWinds ipMonitor

SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
Rekha Yadav | TrustRadius Reviewer

PRTG

If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes.If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

SolarWinds ipMonitor
8.2
PRTG
8.3
Automated network device discovery
SolarWinds ipMonitor
8.5
PRTG
8.9
Network monitoring
SolarWinds ipMonitor
8.9
PRTG
9.3
Alerts
SolarWinds ipMonitor
8.5
PRTG
9.4
Network mapping
SolarWinds ipMonitor
8.1
PRTG
7.5
Customizable reports
SolarWinds ipMonitor
7.2
PRTG
8.3
Baseline threshold calculation
SolarWinds ipMonitor
PRTG
8.5
Network capacity planning
SolarWinds ipMonitor
PRTG
7.3
Packet capture analysis
SolarWinds ipMonitor
PRTG
7.9
Wireless infrastructure monitoring
SolarWinds ipMonitor
PRTG
7.5
Hardware health monitoring
SolarWinds ipMonitor
PRTG
8.4

Pros

SolarWinds ipMonitor

  • ipMonitor is well suited to use SNMP sources to monitor up states and usage such as network interfaces
  • ipMonitor does a great job of measuring bandwidth usage and delivering a long term 'picture' of usage
  • ipMonitor has an exceptional interface that is easy to use and simple to navigate
Mike Maner | TrustRadius Reviewer

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

Cons

SolarWinds ipMonitor

  • SolarWinds ipMonitor tool is good for small to medium-size applications but it has some drawbacks for large and busy applications on busy servers.
  • [It] may not able to provide accurate results for applications or servers which work on high loads and busy environments.
  • In our Organization it has been observed on the Clustered environment with always-on technology, and iPMonitor cannot pinpoint the network traffic and performance which servers were switched between the servers. While switching between Active node to passive node in a clustered environment, it cannot pinpoint application web servers issues.
Srinivas Reddy | TrustRadius Reviewer

PRTG

  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SolarWinds ipMonitor

SolarWinds ipMonitor 8.2
Based on 1 answer
I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
Mike Maner | TrustRadius Reviewer

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

Usability

SolarWinds ipMonitor

SolarWinds ipMonitor 8.1
Based on 8 answers
SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
Dylan Eikelenboom | TrustRadius Reviewer

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

Support Rating

SolarWinds ipMonitor

SolarWinds ipMonitor 8.6
Based on 10 answers
Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
Nikhil Kumar Sharma | TrustRadius Reviewer

PRTG

PRTG 8.6
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SolarWinds ipMonitor

We have run Zabbix in the past and while it is a great and very flexible tool (much more than SolarWinds), it is also an Open Source tool that depends heavily on the community. When it comes to more complex environments and global implementations with business critical applications, we could not rely on the community to support us.SolarWinds is a leader on monitoring industry and has a great support.
Anonymous | TrustRadius Reviewer

PRTG

I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
Anonymous | TrustRadius Reviewer

Return on Investment

SolarWinds ipMonitor

  • We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
  • We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
  • After initial setup and some tweaking, it requires little to no time to maintain.
Paul Cheng | TrustRadius Reviewer

PRTG

  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Robert Paul | TrustRadius Reviewer

Screenshots

Pricing Details

SolarWinds ipMonitor

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds ipMonitor Editions & Modules

Edition
ipMonitor -2500 Monitors$57701
ipMonitor - 1000 Monitors$26201
ipMonitor - 500 Monitors$15701
  1. installation
Additional Pricing Details

PRTG

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PRTG Editions & Modules

Edition
PRTG 500$1,7501
PRTG 1,000$3,2001
PRTG 2,500$6,5001
PRTG 5,000$11,5001
PRTG XL 1$15,5001
PRTG EnterpriseCustom Pricing2
  1. perpetual license
  2. subscription license
Additional Pricing Details

Rating Summary

Likelihood to Recommend

SolarWinds ipMonitor
8.0
PRTG
8.7

Likelihood to Renew

SolarWinds ipMonitor
8.2
PRTG
10.0

Usability

SolarWinds ipMonitor
8.1
PRTG
9.0

Support Rating

SolarWinds ipMonitor
8.6
PRTG
8.6

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