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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga CLM

    Score8.8 out of 10
    N/AConga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A

    Ironclad

    Score7.9 out of 10
    N/AIronclad, from the company of the same name in San Francisco, is designed to streamline every part of the contract process—so users can focus on legal work, not paperwork.N/A
    Pricing
    Conga CLMIronclad
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Conga CLMIronclad
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsConga offers customized pricing for their CLM product. The pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency
    More Pricing Information
    Community Pulse
    Conga CLMIronclad
    Considered Both Products
    Conga
    Chose Conga CLM
    In my opinion, overall Conga CLM is a stronger product
    Incentivized
    Chose Conga CLM
    Conga CLM's integration with Salesforce platform makes it easy to use and extend based on company's needs
    Incentivized
    Chose Conga CLM
    Requires too much customization
    Incentivized
    Chose Conga CLM
    In my experience, Conga CLM is First user friendly & flexible with required business requirements customization.
    Incentivized
    Chose Conga CLM
    These tools were great but didn't had very good support for Salesforce ecosystem. We heavily rely on Salesforce & wanted a custom application that can live inside Salesforce & deliver.
    Incentivized
    Ironclad
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    119 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    99 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    113 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    70 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    85 Answers
    No answers on this topic
    Features
    Conga CLMIronclad
    Contract Authoring
    Comparison of Contract Authoring features of Conga CLM and Ironclad
    Feature
    Conga CLM
    8.5
    120 Ratings
    4% above category average
    Ironclad
    6.7
    5 Ratings
    20% below category average
    Contract creation8.8117 Ratings9.04 Ratings
    Contract templates8.8112 Ratings9.35 Ratings
    Clause library/saved fields8.9106 Ratings3.84 Ratings
    Guided logic7.693 Ratings4.63 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Conga CLM and Ironclad
    Feature
    Conga CLM
    8.3
    110 Ratings
    1% above category average
    Ironclad
    7.2
    5 Ratings
    13% below category average
    Contract sharing8.4102 Ratings7.95 Ratings
    Contract editing8.4100 Ratings6.45 Ratings
    Collaborating on contracts8.395 Ratings7.95 Ratings
    MS Word plug-in8.197 Ratings6.44 Ratings
    Approval process8.299 Ratings7.25 Ratings
    Interdepartmental workflows8.191 Ratings7.25 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Conga CLM and Ironclad
    Feature
    Conga CLM
    8.7
    109 Ratings
    5% above category average
    Ironclad
    5.2
    5 Ratings
    45% below category average
    Contract database8.6103 Ratings6.04 Ratings
    Contract search8.4103 Ratings7.05 Ratings
    Contract milestone reminders & alerts8.299 Ratings3.14 Ratings
    Custom contract reports8.3100 Ratings5.04 Ratings
    Tracking contract status8.6102 Ratings4.34 Ratings
    Compliance check8.682 Ratings3.83 Ratings
    Contract Management
    Comparison of Contract Management features of Conga CLM and Ironclad
    Feature
    Conga CLM
    8.3
    82 Ratings
    1% above category average
    Ironclad
    7.8
    2 Ratings
    5% below category average
    Contract Storage8.680 Ratings9.32 Ratings
    Advanced Search and Filtering8.474 Ratings7.72 Ratings
    Customizable Contract Templates8.276 Ratings8.02 Ratings
    Workflow Acceleration7.870 Ratings8.62 Ratings
    E-Signatures8.470 Ratings9.32 Ratings
    Reminders and Alerts8.174 Ratings6.12 Ratings
    Analytics and Reporting8.575 Ratings6.12 Ratings
    Integration with other Systems8.070 Ratings7.12 Ratings
    Best Alternatives
    Conga CLMIronclad
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    DocuSign CLM
    Score8.2 out of 10
    Medium-sized Companies
    Ironclad
    Score7.9 out of 10
    Conga CLM
    Score8.8 out of 10
    Enterprises
    Icertis
    Score7.8 out of 10
    Conga CLM
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga CLMIronclad
    Likelihood to Recommend
    8.8
    (128 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    8.9
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (6 ratings)
    7.3
    (5 ratings)
    Availability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (6 ratings)
    9.0
    (3 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    3.6
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga CLMIronclad
    Likelihood to Recommend
    Conga
    And I mean that wholeheartedly, only because my experience has been so wonderful, and one of the things that I was warned against moving to Conga CLM was support. "Oh, their support's not that great." Absolutely wrong. I have received nothing but top-notch service support and there have been a lot of service requests for me only because of my gap in knowledge and every single person, one person in particular, always was jumped right in, very quick to respond, didn't just throw a knowledge article at me, actually said, "Hey, let's get on a Zoom together. Let's figure out what the issue is, and let's figure out what the solution is. " And it's that game changer for me. I'm very big on customer service, and Conga's support staff is amazing. I give a 12 on that. The product itself is just easy, and the team loves it. It works great. I work directly with sales, and we're actually wanting to get more of our documents into Conga CLM. Right now, we just have our master service agreement and some of our order forms, but we have other amendments and addendums and other business lines that we're trying to get into the system. It's just finding time.
    Incentivized
    Read full review
    Ironclad
    I think it worked realllly well at my previous company where we used it for a very simple form that just required one simple signature from both sides- this was a form used to record custom pricing/discounts for a product that typically was not discounted. In my current role, there are many more required fields on the form/contract, and can be multiple levels of approvals on one side, and then possibly multiple levels of approvals/signatures on the other side. I've never used another solution in the exact same way (like DocuSign) to be able to compare experiences, but on Ironclad, understanding where I am in the completion process can be confusing. Within the app, I wish it was more of just a checklist or schedule of what needs to happen, but it's not written out that clearly. Lastly, there is something wrong with our notifications (I'm not sure if this is specific to my company's settings)- I frequently get 'contract completed' or 'contract signed' email notifications even if that hasn't occurred. They seem to correlate with updating the form or refreshing the sync from SFDC.
    Read full review
    Pros
    Conga
    • Template driven contract creation: when sales team needs to generate multiple contracts per day, instead of manually drafting each contract , by Conga CLM we can select pre approved template and system auto fills pricing details , customer name, legal terms etc
    • Renewal and obligation tracking: Conga CLM sends automated alerts when renewal noticed needs to be send 30days before expiry. It also flags upcoming renewals.
    • Audit trail and compliance: Conga CLM logs every action automatically and supports regulatory compliance like SOX audit.
    Incentivized
    Read full review
    Ironclad
    • Keep track of legal documents versions
    • Approve legal workflows
    • Forward email threads to the legal workflow
    Incentivized
    Read full review
    Cons
    Conga
    • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
    • It does not support grandparent relationship for merge field population.
    • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
    Incentivized
    Read full review
    Ironclad
    • Contract link feature in the case of amendment/addendum.
    • Auto document retention feature (expiration and deletion).
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
    Incentivized
    Read full review
    Ironclad
    No answers on this topic
    Usability
    Conga
    I would give it a 10 because it's easy. The way that we've set it up and the process, you know, when you're working with a sales team, which is what I work with, they need something easy to learn and quick because they need to concentrate on making sales. So you got to give them that. And that's exactly what Conga CLM has offered to us, a very easy platform that they can get their contracts out the door, we can get to clients and then they can move on to their next sale.
    Incentivized
    Read full review
    Ironclad
    Ironclad is the best tool I have used to date, to manage workflow and tickets. It was very easy to use and navigate from the very first time I used it. My time is very valuable and I don't have time to sit in training sessions, simply to use a new product. I'm happy to say that I was never formally trained on Ironclad as it simply wasn't necessary.
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
    Incentivized
    Read full review
    Ironclad
    No answers on this topic
    Performance
    Conga
    Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
    Incentivized
    Read full review
    Ironclad
    No answers on this topic
    Support Rating
    Conga
    Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
    Incentivized
    Read full review
    Ironclad
    I haven't used the support services for IronClad, but I understand from our legal team, the support is very good, they have replied and provide solutions quickly and effectively. I have used the documentation and support pages which are very complete and which have been updated given the user interface updates.
    Incentivized
    Read full review
    In-Person Training
    Conga
    Conga University is very well made. Loved it!
    Incentivized
    Read full review
    Ironclad
    No answers on this topic
    Online Training
    Conga
    Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
    Incentivized
    Read full review
    Ironclad
    No answers on this topic
    Implementation Rating
    Conga
    The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
    Incentivized
    Read full review
    Ironclad
    No answers on this topic
    Alternatives Considered
    Conga
    Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
    Incentivized
    Read full review
    Ironclad
    Miles ahead of LinkSquares
    Incentivized
    Read full review
    Scalability
    Conga
    Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
    Incentivized
    Read full review
    Ironclad
    No answers on this topic
    Return on Investment
    Conga
    • The time saved for our Legal team to generate and go through redlining for customers allows us to process the create the multitude of contracts that come through the system daily quickly and correctly.
    • Sales is able to get accurate information relatively quickly and get contracts in customers hands faster due to the tools available. This provides our business a much more sustainable and quick ability to grow.
    Incentivized
    Read full review
    Ironclad
    • At Gusto, where we operated on no contracts for many years, Ironclad allowed us to create a very simple process for getting approval for, and keeping records of, customized pricing on our new, high-end plan.
    • Wasn't part of the buying committee, but in my current role it's been heavily utilized externally for customer contracts, but also internally for employee agreements.
    • I don't have any actual numbers, and don't have a way to compare it to any prior e-signature setup.
    Read full review
    ScreenShots

    Conga CLM Screenshots

    Screenshot of Salesforce Contract CreationScreenshot of CLM DashboardScreenshot of CLM AnalyticsScreenshot of Conversation AI Agent