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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iSpring LMS

    Score9.6 out of 10
    N/AiSpring LMS is an LMS developed by iSpring Solutions. iSpring LMS automates corporate training and helps to improve employee retention through quality onboarding, on-the-job training, gamification and engagement mechanics. With iSpring LMS, training and development professionals can launch eLearning fast, without any technical skills. Also, account owners can customize or white-label the learner portal to reflect their corporate branding. iSpring LMS's features…

    $16,050

    per year for 300 users (minimum)

    Skilljar by Gainsight

    Score8.3 out of 10
    N/ASkilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A
    Pricing
    iSpring LMSSkilljar by Gainsight
    Editions & Modules
    Business - 300 users
    $16,050.00
    per year
    Business - 500 users
    $23,790.00
    per year
    Business - 1000 users
    $42,930.00
    per year
    Enterprise
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    iSpring LMSSkilljar by Gainsight
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsNo fees for storage or bandwidth.—
    More Pricing Information
    Community Pulse
    iSpring LMSSkilljar by Gainsight
    Considered Both Products
    iSpring Solutions Inc
    No answer on this topic
    Gainsight
    Chose Skilljar by Gainsight
    Skilljar customer education software is well suited for all industry without having any issue to use for this or that place. Very easy to make as per our need compared to other application. And not seen so easy to use Tool for education and very easy to delay and increase …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    31 Answers
    97%
    Would buy again
    73 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    30 Answers
    98%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    32 Answers
    97%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    24 Answers
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    29 Answers
    97%
    Implementation went as expected
    60 Answers
    Features
    iSpring LMSSkilljar by Gainsight
    Learning Management
    Comparison of Learning Management features of iSpring LMS and Skilljar by Gainsight
    Feature
    iSpring LMS
    8.6
    37 Ratings
    4% above category average
    Skilljar by Gainsight
    9.2
    26 Ratings
    7% above category average
    Course authoring9.036 Ratings10.022 Ratings
    Course catalog or library9.228 Ratings8.925 Ratings
    Player/Portal9.433 Ratings8.921 Ratings
    Learning content6.626 Ratings00 Ratings
    Mobile friendly8.927 Ratings10.020 Ratings
    Progress tracking & certifications8.834 Ratings7.826 Ratings
    Assignments9.331 Ratings10.019 Ratings
    Compliance management7.228 Ratings8.417 Ratings
    Learning administration10.034 Ratings10.024 Ratings
    Learning reporting & analytics8.935 Ratings9.526 Ratings
    Social learning8.422 Ratings8.914 Ratings
    Gamification7.724 Ratings8.43 Ratings
    Single Sign On (SSO) Enabled Learning8.317 Ratings10.03 Ratings
    Customer Training Tools
    Comparison of Customer Training Tools features of iSpring LMS and Skilljar by Gainsight
    Feature
    iSpring LMS
    -
    Ratings
    Skilljar by Gainsight
    9.6
    3 Ratings
    0% below category average
    Customer Feedback Collection00 Ratings8.93 Ratings
    Customer Training Library Curation00 Ratings10.03 Ratings
    User Permissioning00 Ratings10.03 Ratings
    Best Alternatives
    iSpring LMSSkilljar by Gainsight
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Intellum
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iSpring LMSSkilljar by Gainsight
    Likelihood to Recommend
    9.6
    (44 ratings)
    9.5
    (78 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    8.2
    (2 ratings)
    Usability
    8.9
    (4 ratings)
    10.0
    (53 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (30 ratings)
    9.0
    (52 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    9.0
    (1 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    iSpring LMSSkilljar by Gainsight
    Likelihood to Recommend
    iSpring Solutions Inc
    My specific scenario is, that I need to deliver courses in two languages to multiple departments, so iSpring helps me with that from beginning and creating courses, to translating, and then enrolling people. What could be better is how reports works. Right now you can check report either by course or by department/person, but I would need to see everything on one page, like every single enrolment.
    Incentivized
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    Gainsight
    Skilljar is fantastic for structured onboarding processes. If you're
    looking to streamline and standardize the onboarding experience for your
    customers, especially for software or complex products, this platform
    is a gem. It allows you to create step-by-step courses guiding users
    through functionalities, reducing confusion and accelerating their
    learning curve.When you need versatility in content delivery, Skilljar is spot-on.
    Whether it's video tutorials, interactive quizzes, downloadable
    resources, or live webinars, the platform accommodates various formats.
    It's perfect for accommodating different learning styles and ensuring
    engagement.
    For scenarios that demand highly complex simulations or immersive
    learning experiences, Skilljar's capabilities might fall short. While it
    supports interactive elements, extremely sophisticated simulations
    might require additional specialized software or platforms.
    Incentivized
    Read full review
    Pros
    iSpring Solutions Inc
    • Automatically re-enrolling employees when a certificate expires. Set it and forget it!
    • If set up properly from the beginning, you don't have to do much, with the roles and groups settings, you can automate a large portion of the course management.
    • I can provide visibility to anyone about any employee necessary, allowing me to put more responsibility on my managers, instead of doing it all myself.
    Incentivized
    Read full review
    Gainsight
    • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
    • Ease of use for students, administrators, and content creators
    • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
    • Asking for and listening to customer feedback for enhancements
    • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
    Incentivized
    Read full review
    Cons
    iSpring Solutions Inc
    • Some limitations where you can't create exactly what you want either in the design of interactions or lack of varied interactions
    • Images cannot be moved to where you want them on the interaction slides
    • Layout of interactions can't be adjusted and overides your powerpoint background
    • If you have to edit a course and delete it off iSpring Learn then the records of all the people associated to that course are swiped and there's not a way of retrieving the information.
    Incentivized
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    Gainsight
    • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
    • Features that allow for the translation of content to allow access to content across languages.
    • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
    Incentivized
    Read full review
    Likelihood to Renew
    iSpring Solutions Inc
    In the past I could not encourage my students to take online training. The results and the questions were hard to be given. When I used the iSpring Suite along with iSpring Learn, my dreams came through and most of the time my students are online and take good training with my programme.
    Incentivized
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    Gainsight
    I like what you are using and how we are doing it. Also, changing systems is a lot of work
    Incentivized
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    Usability
    iSpring Solutions Inc
    Sometimes, things just aren't intuitive enough. For example, burying the catalog in the settings area makes no sense at all. The same goes for permissions and year reviews. It was a massive oversight that really caused a lot of confusion for all of our managers. It caused distrust in the LMS simply because someone who designed and developed it did not think that an employee review should be private to them, their direct supervisor, or the supervisor above. Instead, ANY manager could read ANY employee review. I have mentioned this several times throughout these questionnaires, and as you can see, I still find it incomprehensible that a company that wants to promote its software as a multifaceted solution could be so blind to something so critical, especially in terms of privacy.
    Incentivized
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    Gainsight
    The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
    Read full review
    Reliability and Availability
    iSpring Solutions Inc
    I never experienced any unavailability
    Incentivized
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    Gainsight
    No answers on this topic
    Performance
    iSpring Solutions Inc
    Everything runs smoothly.
    Incentivized
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    Gainsight
    No answers on this topic
    Support Rating
    iSpring Solutions Inc
    iSpring Learn’s customer support receives high praise for responsiveness. Live chat and tutorials are noted as highly effective in promptly resolving technical issues. iSpring Learn is a strong LMS for organizations focused on efficiency, engagement, and ease of use, with excellent support to ensure adoption success. iSpring Learn is a strong LMS for organizations focused on efficiency, engagement, and ease of use, with excellent support to ensure adoption success.
    Incentivized
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    Gainsight
    I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
    Incentivized
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    In-Person Training
    iSpring Solutions Inc
    We can say that most of my students attend my classes twice a week and that's not enough for someone to learn. I put some training for them to do at home and they really enjoy doing them. The kind of progress they make is really satisfying for them and they are always learning.
    Incentivized
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    Gainsight
    No answers on this topic
    Online Training
    iSpring Solutions Inc
    As a teacher, I used to spend a lot of time correcting my students' papers. Now with iSpring Learn, my time has been saved and everything is done automatically. All the time I can check my students' progress and I know which exams they have taken or they should take. On the whole, online training has really helped a lot of teachers
    Incentivized
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    Gainsight
    No answers on this topic
    Implementation Rating
    iSpring Solutions Inc
    When I talked to my colleagues or informed them to search for a programme before iSpring Learn, they were not successful in designing and implementing a programme like this. I am sure they have done a lot to implement it in the best and educational way. That was not that easy as we thought.
    Incentivized
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    Gainsight
    Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
    Incentivized
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    Alternatives Considered
    iSpring Solutions Inc
    iSpring is a more entry level LMS. It does not have the same level of features and benefits. For example, it does not have the same level of communication capability. It does not have the same level of reporting functionality. It does not have the same ability to build reporting. It also does not have the same level of communication capabilities
    Incentivized
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    Gainsight
    Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
    Incentivized
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    Scalability
    iSpring Solutions Inc
    Awesome. We have 10+ department, around 10 to 100 people in each and it is still very manageable
    Incentivized
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    Gainsight
    No answers on this topic
    Return on Investment
    iSpring Solutions Inc
    • iSpring has enabled me to deliver professional education to very high-level learners.
    • Due to the reviews of my users, many more learners have purchased my courses.
    • Several professional colleagues have inquired about my experience setting up online courses on iSpring Learn. I told them it was easy, logical, and no hassle; they will love the level of support.
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    Gainsight
    • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
    • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
    Incentivized
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    ScreenShots

    iSpring LMS Screenshots

    Screenshot of iSpring LMSScreenshot of the native mobile appScreenshot of the user portalScreenshot of development plansScreenshot of the knowledge baseScreenshot of the AI assistant

    Skilljar by Gainsight Screenshots

    Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.