iSpring LMS vs. Skilljar by Gainsight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iSpring LMS
Score 8.9 out of 10
N/A
iSpring LMS is an LMS developed by iSpring Solutions. iSpring LMS automates corporate training and helps to improve employee retention through quality onboarding, on-the-job training, gamification and engagement mechanics. With iSpring LMS, training and development professionals can launch eLearning fast, without any technical skills. Also, account owners can customize or white-label the learner portal to reflect their corporate branding. iSpring LMS's features…
$16,050
per year for 300 users (minimum)
Skilljar by Gainsight
Score 8.9 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A
Pricing
iSpring LMSSkilljar by Gainsight
Editions & Modules
Business - 300 users
$16,050.00
per year
Business - 500 users
$23,790.00
per year
Business - 1000 users
$42,930.00
per year
Enterprise
Custom Quote
No answers on this topic
Offerings
Pricing Offerings
iSpring LMSSkilljar by Gainsight
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo fees for storage or bandwidth.
More Pricing Information
Community Pulse
iSpring LMSSkilljar by Gainsight
Considered Both Products
iSpring LMS

No answer on this topic

Skilljar by Gainsight
Chose Skilljar by Gainsight
Skilljar customer education software is well suited for all industry without having any issue to use for this or that place. Very easy to make as per our need compared to other application. And not seen so easy to use Tool for education and very easy to delay and increase …
Features
iSpring LMSSkilljar by Gainsight
Learning Management
Comparison of Learning Management features of Product A and Product B
iSpring LMS
8.5
36 Ratings
4% above category average
Skilljar by Gainsight
9.3
26 Ratings
8% above category average
Course authoring9.035 Ratings10.022 Ratings
Course catalog or library9.027 Ratings9.025 Ratings
Player/Portal9.532 Ratings9.021 Ratings
Learning content6.425 Ratings00 Ratings
Mobile friendly8.826 Ratings10.020 Ratings
Progress tracking & certifications9.033 Ratings8.026 Ratings
Assignments9.330 Ratings10.019 Ratings
Compliance management7.627 Ratings8.517 Ratings
Learning administration9.933 Ratings10.024 Ratings
Learning reporting & analytics8.934 Ratings9.526 Ratings
Social learning7.621 Ratings9.014 Ratings
Gamification7.023 Ratings8.53 Ratings
Single Sign On (SSO) Enabled Learning8.117 Ratings10.03 Ratings
Customer Training Tools
Comparison of Customer Training Tools features of Product A and Product B
iSpring LMS
-
Ratings
Skilljar by Gainsight
9.7
3 Ratings
0% above category average
Customer Feedback Collection00 Ratings9.03 Ratings
Customer Training Library Curation00 Ratings10.03 Ratings
User Permissioning00 Ratings10.03 Ratings
Best Alternatives
iSpring LMSSkilljar by Gainsight
Small Businesses
Tovuti LMS
Tovuti LMS
Score 7.7 out of 10
iSpring LMS
iSpring LMS
Score 8.9 out of 10
Medium-sized Companies
Tovuti LMS
Tovuti LMS
Score 7.7 out of 10
iSpring LMS
iSpring LMS
Score 8.9 out of 10
Enterprises
Axonify
Axonify
Score 10.0 out of 10
Absorb LMS
Absorb LMS
Score 9.1 out of 10
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User Ratings
iSpring LMSSkilljar by Gainsight
Likelihood to Recommend
9.5
(43 ratings)
9.5
(78 ratings)
Likelihood to Renew
9.1
(3 ratings)
8.2
(2 ratings)
Usability
6.0
(3 ratings)
10.0
(53 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.7
(29 ratings)
9.0
(52 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
4.5
(2 ratings)
9.0
(1 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
iSpring LMSSkilljar by Gainsight
Likelihood to Recommend
iSpring Solutions Inc
iSpring Learn supports short, engaging courses ideal for corporate training programs, especially in finance-related industries. It pairs well with bite-sized content for compliance training, product knowledge, or soft skills development. For companies that need an LMS up and running quickly, iSpring Learn offers a simple setup process and an intuitive interface that doesn't require extensive technical knowledge. If a company needs extensive customization for branding or workflows, iSpring Learn may not be as flexible as some alternatives.
Read full review
Gainsight
Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.
For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.
Read full review
Pros
iSpring Solutions Inc
  • Automatically re-enrolling employees when a certificate expires. Set it and forget it!
  • If set up properly from the beginning, you don't have to do much, with the roles and groups settings, you can automate a large portion of the course management.
  • I can provide visibility to anyone about any employee necessary, allowing me to put more responsibility on my managers, instead of doing it all myself.
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Gainsight
  • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
  • Ease of use for students, administrators, and content creators
  • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
  • Asking for and listening to customer feedback for enhancements
  • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
Read full review
Cons
iSpring Solutions Inc
  • Some limitations where you can't create exactly what you want either in the design of interactions or lack of varied interactions
  • Images cannot be moved to where you want them on the interaction slides
  • Layout of interactions can't be adjusted and overides your powerpoint background
  • If you have to edit a course and delete it off iSpring Learn then the records of all the people associated to that course are swiped and there's not a way of retrieving the information.
Read full review
Gainsight
  • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
  • Features that allow for the translation of content to allow access to content across languages.
  • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
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Likelihood to Renew
iSpring Solutions Inc
In the past I could not encourage my students to take online training. The results and the questions were hard to be given. When I used the iSpring Suite along with iSpring Learn, my dreams came through and most of the time my students are online and take good training with my programme.
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Gainsight
I like what you are using and how we are doing it. Also, changing systems is a lot of work
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Usability
iSpring Solutions Inc
Sometimes, things just aren't intuitive enough. For example, burying the catalog in the settings area makes no sense at all. The same goes for permissions and year reviews. It was a massive oversight that really caused a lot of confusion for all of our managers. It caused distrust in the LMS simply because someone who designed and developed it did not think that an employee review should be private to them, their direct supervisor, or the supervisor above. Instead, ANY manager could read ANY employee review. I have mentioned this several times throughout these questionnaires, and as you can see, I still find it incomprehensible that a company that wants to promote its software as a multifaceted solution could be so blind to something so critical, especially in terms of privacy.
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Gainsight
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
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Reliability and Availability
iSpring Solutions Inc
I have to say ALWAYS.
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Gainsight
No answers on this topic
Support Rating
iSpring Solutions Inc
Our account rep Katie Connor is fantastic. She is very responsive to our requests. She does not try to over sell. She has setup training sessions for us any time we asked. Finally, she is a very nice person we like working with. She also has been patient with us as we figure out our renewal
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Gainsight
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
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In-Person Training
iSpring Solutions Inc
We can say that most of my students attend my classes twice a week and that's not enough for someone to learn. I put some training for them to do at home and they really enjoy doing them. The kind of progress they make is really satisfying for them and they are always learning.
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Gainsight
No answers on this topic
Online Training
iSpring Solutions Inc
As a teacher, I used to spend a lot of time correcting my students' papers. Now with iSpring Learn, my time has been saved and everything is done automatically. All the time I can check my students' progress and I know which exams they have taken or they should take. On the whole, online training has really helped a lot of teachers
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Gainsight
No answers on this topic
Implementation Rating
iSpring Solutions Inc
When I talked to my colleagues or informed them to search for a programme before iSpring Learn, they were not successful in designing and implementing a programme like this. I am sure they have done a lot to implement it in the best and educational way. That was not that easy as we thought.
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Gainsight
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
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Alternatives Considered
iSpring Solutions Inc
I reviewed a few different LMSs before deciding on iSpring Learn. I can't remember the names, but I chose iSpring Learn primarily because I liked that it was just a PowerPoint add-on, which made it easy to use, and I liked the price!
Read full review
Gainsight
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
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Scalability
iSpring Solutions Inc
Really perfect.
Read full review
Gainsight
No answers on this topic
Return on Investment
iSpring Solutions Inc
  • iSpring has enabled me to deliver professional education to very high-level learners.
  • Due to the reviews of my users, many more learners have purchased my courses.
  • Several professional colleagues have inquired about my experience setting up online courses on iSpring Learn. I told them it was easy, logical, and no hassle; they will love the level of support.
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Gainsight
  • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
  • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
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ScreenShots

iSpring LMS Screenshots

Screenshot of iSpring LMSScreenshot of the native mobile appScreenshot of the user portalScreenshot of development plansScreenshot of the knowledge baseScreenshot of the AI assistant

Skilljar by Gainsight Screenshots

Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.