Great price, great customer service, a little room to grow!
July 03, 2023
Great price, great customer service, a little room to grow!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with iSpring Learn
I used the authoring tool to build out a custom training program for my retail cannabis company, and use the iSpring Learn LMS to host the trainings for my staff.
- I like that you can build custom content.
- I like that there's options for different types of quizzes and role playing scenarios.
- The customer support is incredible!
- I would like to see some different styles of interactions, I feel somewhat limited in what is available.
- I wish I could edit interactions/role plays/etc. while still moving throughout my PowerPoint. I have to close and reopen the interaction many times, which slows down my process, when I am copying and pasting a lot of materials.
- The reporting function is pretty underwhelming. I wish it would take the custom surveys and quiz results and present them better in Excel. It takes A LOT of manual effort to really understand the results of the reports.
- I've been able to train my whole staff but hard to say if there's been any tangible ROI.
- Again, the reporting features don't work the way I hoped, so it's hard to tell how beneficial the staff feels the trainings are because understanding the results of my custom surveys is a mess.
I reviewed a few different LMSs before deciding on iSpring Learn. I can't remember the names, but I chose iSpring Learn primarily because I liked that it was just a PowerPoint add-on, which made it easy to use, and I liked the price!
Do you think iSpring Learn delivers good value for the price?
Yes
Are you happy with iSpring Learn's feature set?
Yes
Did iSpring Learn live up to sales and marketing promises?
Yes
Did implementation of iSpring Learn go as expected?
Yes
Would you buy iSpring Learn again?
Yes