Jamf Pro vs. Microsoft Enterprise Mobility + Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jamf Pro
Score 9.4 out of 10
N/A
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A
Microsoft Enterprise Mobility + Security
Score 9.4 out of 10
N/A
Microsoft Enterprise Mobility + Security is a suite of applications supporting mobile device and application security, MDM, as well as conditional or privileged access with multi-factor authentication, and advanced security reporting. Products in the suite includes Microsoft Intune mobile device management, Azure Information Protection, Microsoft Identity Manager, Microsoft Cloud App Security, Azure Active Directory, and other ancillary applications.N/A
Pricing
Jamf ProMicrosoft Enterprise Mobility + Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jamf ProMicrosoft Enterprise Mobility + Security
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually
More Pricing Information
Community Pulse
Jamf ProMicrosoft Enterprise Mobility + Security
Top Pros
Top Cons
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Jamf ProMicrosoft Enterprise Mobility + Security
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Score 9.6 out of 10
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User Ratings
Jamf ProMicrosoft Enterprise Mobility + Security
Likelihood to Recommend
9.9
(181 ratings)
9.5
(3 ratings)
Likelihood to Renew
9.1
(8 ratings)
-
(0 ratings)
Usability
5.6
(14 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
6.8
(52 ratings)
-
(0 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
7.3
(5 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
Jamf ProMicrosoft Enterprise Mobility + Security
Likelihood to Recommend
Jamf Software, LLC
It's well suited for firms with large or growing fleet of devices. I can only say about macOS device management, as for mobile devices we have a different solution. But I had a chance to play around with mobile device management using Jamf on one of the trainings using Sandbox, and I can say that you can totally use it for managing iOS/iPadOS/Android devices as well.
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Microsoft
Microsoft Enterprise Mobility + Security has been ideal for our organization (and would be for any I can think of) for securing user accounts through MFA and admin accounts through PIM. Its end-point management is also great for set-up and configuration as well as management of your devices. It also provides you with useful metrics and feedback on your devices.
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Pros
Jamf Software, LLC
  • Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
  • Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
  • Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
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Microsoft
  • Simple pre-packed solution for many popular Microsoft products
  • Advanced threat protection
  • Simplified end user management with Intune
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Cons
Jamf Software, LLC
  • Training options are terrific, but costly.
  • Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
  • You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
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Microsoft
  • InTune deployment via Hybrid Azure AD. The instructions seem very simple but there are lots of little areas you can get tripped up and there is little logging to see where you've gone wrong.
  • Advanced Threat Protection anti-impersonation. It is WAY too sensitive. Users emailing themselves from personal accounts get their mail sent to quarantine just because the name/label of the personal account matches their Office 365 mailbox name/label? HUH???
  • Licensing. Typical of Microsoft, what you're actually getting and details of licensing are confusing.
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Likelihood to Renew
Jamf Software, LLC
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
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Microsoft
No answers on this topic
Usability
Jamf Software, LLC
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
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Microsoft
No answers on this topic
Support Rating
Jamf Software, LLC
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
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Microsoft
No answers on this topic
In-Person Training
Jamf Software, LLC
They made me more comfortable using the product.
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Microsoft
No answers on this topic
Online Training
Jamf Software, LLC
The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
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Microsoft
No answers on this topic
Implementation Rating
Jamf Software, LLC
the on-site training and implementation was a huge boon
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Microsoft
No answers on this topic
Alternatives Considered
Jamf Software, LLC
We have a two-page document [that] identifies all the key features and functionality that we rely on while using Jamf Pro to manage our Mac fleet. Each time we're asked to compare and contrast other client management platforms, they all come up quite short of being able to provide the same functionality that we rely on with Jamf Pro. From there we then have to consider [the] cost for additional products to fill the gap, or lower our users' expectations. That is a non-starter.
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Microsoft
Microsoft Enterprise Mobility + Security is better than any of the products I have used that do similar things. There is a huge convenience to all the things Microsoft Enterprise Mobility + Security brings together in one place. Also, the speed and streamlining nature of Intune helps with the management and set up of devices.
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Return on Investment
Jamf Software, LLC
  • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
  • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
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Microsoft
  • Increased productivity, including service requests for our customers
  • Reduced operational costs, and threat/risk of cyber-attacks
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ScreenShots

Jamf Pro Screenshots

Screenshot of Jamf Pro (formerly Casper Suite) Dashboard