JetRails vs. Kinsta

Hosting is a complicated thing to get right, JetRails is well suited at understanding a client's business case and technology needs in order to match them with the right solution at the right price. Finding a great hosting partner is very difficult, as in most cases one gets treated like a number or just another customer. The JetRails team takes a personal interest in the success of their clients and in the success of JetRails as a whole.

Kinsta is perfect if you host with WordPress, which means the team there totally understands every aspect of the CMS and they even suggested changes to the way we host subdomains I hadn’t thought of before. As far as I know, they don’t offer hosting for non-Wordpress websites.

• Magento hosting
• Scalability for holiday rush
• Outstanding customer support
• Very technically knowledgeable people

• Developer friendly; WP-CLI; SSH access
• Amazing support - I never have to wait more than a minute or two to get a response!
• Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.

Incentivized

• None: Everything I have ever needed has been addressed and resolved and our company needs are met.

• The ability to restore database only or files only (selection) from a backup
• Only single staging environments are offered and it would be good to have multiple
• More control over Cloudflare features within the Kinsta control panel

Incentivized

This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.

Incentivized

The usability of JetRails comes down to the team, the people at JetRails are entirely the reason we continue to work with them and focus on the future with them. The people are insightful and interested in our and our clients' success. Sure the fact they use cutting edge technology helps, but it wouldn't mean much without the personal touch to match the specifications to the clients' needs perfectly.

Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!

Incentivized

We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.

Incentivized

As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.

Incentivized

Support has been great from website migration to general support

They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.

Incentivized

Not really it's a really easy to use system and straightforward!

Incentivized

We used HostGator in the past when our website was still small and fairly new. Easy to set up, but nowhere near the level of complexity, details, and help from actual human beings that JetRails provides.

Whilst SiteGround can be cheaper, it uses a lower-tier Google Cloud server infrastructure for hosting compared to Kinsta. SiteGround's support is inferior (it used to be very good) and the new SiteGround UI is not as easy to use or as intuitive as Kinsta. SiteGround also does not offer as many server-side tools.

Incentivized

We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.

Incentivized

• Saved us time
• Saved us money

• Our website was up and running in less than a day
• Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected
• Cost is higher, so we've had to separate a budget just for Kinsta

Incentivized