JetRails vs. Liquid Web

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JetRails
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A
Liquid Web
Score 8.0 out of 10
N/A
Liquid Web is a fully managed hosting service, boasting VPS hosting on the Storm Platform, and cloud dedicated hosting on the Storm Platform. Liquid Web supports managed WordPress, managed WooCommerce, VMware Private Cloud, as well as HIPAA and PCI compliant hosting, high availability database hosting, and dedicated or server clusters available for a variety of purposes, as well as websites.
$19
per month
Pricing
JetRailsLiquid Web
Editions & Modules
No answers on this topic
Managed WordPress
$19
per month
Managed WooCommerce
$19
per month
VPS
$35
per month
Magenta Cloud
$49
per month
Cloud Dedicated
$149
per month
Private VPS Parent
$149
per month
Dedicated
$169
per month
Cloud Servers
$265
per month
HIPPA
$343
per month
Server Clusters
$743
per month
High Performance
1,127
per month
High Availability
1,448
per month
Database Hosting
1,498
per month
VMware Private Cloud
1,599
per month
Offerings
Pricing Offerings
JetRailsLiquid Web
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JetRailsLiquid Web
Considered Both Products
JetRails
Chose JetRails
We used HostGator in the past when our website was still small and fairly new. Easy to set up, but nowhere near the level of complexity, details, and help from actual human beings that JetRails provides.
Chose JetRails
We've worked with Nexcess and Alpha Hosting and considered Rackspace and others but am glad we chose Jetrails
Liquid Web
Chose Liquid Web
Liquid Web is more professional than all of them. The main reason is the rock solid support which is 24/7 available. Whenever we contact with queries, the solution is guaranteed. There is no need to create support tickets, all the queries gets solved over live chat.

Chose Liquid Web
In the last 20 years I used, between 5 and 10 hosting companies from Argentina, Canada, and USA. The best is Liquidweb. What I love from them is their support. I always know that I can send a ticket and in a short time (sometimes just minutes) I will have a reply. If I need …
Chose Liquid Web
Liquid-Web is miles ahead of GoDaddy and Network Solutions in terms of customer support. It's a pleasure to speak with the Liquid-Web team and we've needed to reach out to support far less often after the shift to Liquid Web.
Chose Liquid Web
We evaluated Kinsta and WPEngine. Both offer great platforms but the lack of solid phone support and the substantial difference in server resource allocation made Liquid Web a clear winner.
Chose Liquid Web
The only other serious contender was DigitalOcean. Media Temple and GoDaddy are both terrible. While I liked DigitalOcean and the amount of flexibility it offered, we opted for a managed solution to lighten the workload for us. So, in the end, we picked Liquid-Web and we have …
Chose Liquid Web
For me, Liquid-Web is the best overlap of:
- Web hosting standardized Tools & Software
- Quality Product (Reliable, Well-Performing)
Best Alternatives
JetRailsLiquid Web
Small Businesses
Flywheel
Flywheel
Score 10.0 out of 10
Flywheel
Flywheel
Score 10.0 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 7.2 out of 10
WP Engine
WP Engine
Score 7.2 out of 10
Enterprises
Pantheon
Pantheon
Score 9.9 out of 10
Pantheon
Pantheon
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JetRailsLiquid Web
Likelihood to Recommend
9.8
(0 ratings)
10.0
(0 ratings)
Usability
9.8
(0 ratings)
-
(0 ratings)
Support Rating
9.8
(0 ratings)
10.0
(0 ratings)
User Testimonials
JetRailsLiquid Web
Likelihood to Recommend
Hosting is a complicated thing to get right, JetRails is well suited at understanding a client's business case and technology needs in order to match them with the right solution at the right price. Finding a great hosting partner is very difficult, as in most cases one gets treated like a number or just another customer. The JetRails team takes a personal interest in the success of their clients and in the success of JetRails as a whole.
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LiquidWeb is web suited for small and large companies as they offer VPS and dedicated servers, from small to very big servers if you need lot of CPU, RAM or disk.
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Pros
  • Magento hosting
  • Scalability for holiday rush
  • Outstanding customer support
  • Very technically knowledgeable people
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  • Phone support is somewhat rare, but rapid, knowledgeable, and English-speaking phone support is rarer still. Liquid Web ticks all these boxes and more.
  • Easy staging environments.
  • Partnership with iThemes for complete site management.
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Cons
  • None: Everything I have ever needed has been addressed and resolved and our company needs are met.
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  • The only con I can think of is Liquid-Web is more expensive, but it is a managed VPS so the price is on par with other similar services. There are some cheaper managed VPS plans out there, but in my experience, those often come with mediocre support and periodic server issues.
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Usability
The usability of JetRails comes down to the team, the people at JetRails are entirely the reason we continue to work with them and focus on the future with them. The people are insightful and interested in our and our clients' success. Sure the fact they use cutting edge technology helps, but it wouldn't mean much without the personal touch to match the specifications to the clients' needs perfectly.
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No answers on this topic
Support Rating
Support has been great from website migration to general support
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No answers on this topic
Alternatives Considered
We used HostGator in the past when our website was still small and fairly new. Easy to set up, but nowhere near the level of complexity, details, and help from actual human beings that JetRails provides.
Read full review
Liquid Web is more professional than all of them. The main reason is the rock solid support which is 24/7 available. Whenever we contact with queries, the solution is guaranteed. There is no need to create support tickets, all the queries gets solved over live chat.
The organization backend is strong. Servers are costly but good.
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Return on Investment
  • Saved us time
  • Saved us money
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  • Positive! Our team voted moving our websites to Liquid Web as a top 3 decision/change made in 2018.
  • Time! We save time managing and maintaining our website thanks to Liquid Web.
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ScreenShots