Jitterbit vs. bTrade TDXchange

Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product. If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!

Incentivized

The ease of use and onboarding has made bTrade TDXchange a real pleasure to use day-to-day. We really appreciate the stability and the small footprint the application uses which has allowed us to save a tremendous amount of money on hardware usage compared to our previous system.

• Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
• Customer Support - we have always had great responsiveness to any questions or issues encountered
• Reliability - Jitterbit has been extremely reliable with no major outages in the recent past

Incentivized

• bTrade TDXchange is an excellent product with a robust architecture that runs seamlessly on both Windows and Linux operating systems.
• We host it on an inexpensive infrastructure in AWS, and it requires minimal maintenance.
• The system is highly reliable I believe bTrade TDXchange is ideal for both small organizations and large enterprises, making it one of the top products on the market for Managed File Transfer.

• Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product

Incentivized

• Log files are difficult to read
• Wizard based onboarding would be nice to have

I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

Great product and great support and they listen to our feedback on the features!

The product is user-friendly, provides detailed log files, offers highly configurable alerting, and features an APIs for administrative functions.

Never crashed on us or had issue but that's no surprise, it's used by many companies over the years and bugs were fixed before we got the product.

bTrade TDXchange is very fast and no impact to our other systems.

They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

We have only had to engage bTrade TDXchange’s technical support team a few times, but it has always been a great experience. They are U.S. based and very responsive. We even provided feedback shortly after implementation and they put our recommendation into the next release (or the one after that…I forget exactly).

It literally took a few minutes to install bTrade TDXchange and then with bTrade's documentation we were able to do all the initial setup in under an hour.

Hands down, Jitterbit is more cost-effective than Informatica, either on-prem or cloud and the value only goes up from there. Reusability and ease of creation make in-house training simple and the end result is we leverage Jitterbit for much more than what we initially considered it for. Having used Oracle and TIBCO before as well, I find they are the tools of yesterday, not able to keep up in terms of functionality or price. Mulesoft would be a more relevant comparison, and I feel we lean on Mule far more than Jitterbit, but both tools have their place and their strengths (and weaknesses!).

Incentivized

We chose bTrade TDXchange over MoveIT for its superior security features, seamless integration capabilities, and user-friendly interface

So far we only have one instance in Prod and one in DR, however a single instance can handle many files because of it's good design.

• We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
• It has made crafting solutions for data movement and transformation quick!

Incentivized

• We are saving a significant amount on administrative costs for our MFT solution.
• We are saving $1000’s monthly on AWS hardware costs compared to our previous system.
• We only wish we had implemented bTrade TDXchange sooner.