Jive vs. OpenText ALM/Quality Center

It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.

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For an organisation that has completely adopted SAFe structure including naming terminology, it is less appropriate and apart from that. It can suit any organisation out there, and it can solve all your problems one way or another by customising it. It is a robust and highly scalable solution to support all the business needs. It improves a lot of productivity and visibility.

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• Individual design
• Presence of Russian language (localization can be independently established)
• You can configure several information tapes with different themes. One for work, the second for communication
• A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
• There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
• Integrates with MS Office, Google Drive, Google Docs
• There are all platforms (even Winphone and blackberry)
• You can create forum threads

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• If you have a mix of automation & manual test suites, HPALM is the best tool to manage that. It definitely integrates very well with HP automation tools like HP Unified Functional Testing and HP LoadRunner. Automated Suites can be executed, reports can be maintained automatically. It also classifies which test suites are manual & which are automated & managers can see the progress happening in moving from manual to automated suites. In HPA ALM all the functional test suites, performance test suites, security suites can be defined, managed & tracked in one place.
• It is a wonderful tool for test management. Whether you want to create test cases, or import it, from execution to snapshot capturing, it supports all activities very well. The linking of defects to test runs is excellent. Any changes in mandatory fields or status of the defect triggers an e-mail and sent automatically to the user that the defect is assigned to.
• It also supports devops implementation by interacting with development tool sets such as Jenkins & GIT. It also bring in team collaboration by supporting collaboration tools like Slack and Hubot.
• This tool can integrate to any environment, any source control management tool bringing in changes and creates that trace-ability and links between source control changes to requirements to tests across the sdlc life-cycle.

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• Search functionality is very weak
• The information architecture and taxonomy doesnt allow for easy discoverability of content
• It's hard to navigate the and find spaces/groups that I already know about
• The main profile/interface does not allow easy access to key tasks or common tasks.

• The requirements module is not as user friendly as other applications, such as Blue Bird. Managing requirements is usually done in another tool. However, having the requirements in ALM is important to ensure traceability to tests and defects.
• Reporting across multiple ALM repositories is not supported within the tool. Only graphs are included within ALM functionality. Due to size considerations, one or two projects is not a good solution. Alternatively, we have started leveraging the template functionality within ALM and are integrating with a third party reporting tool to work around this issue.
• NET (not Octane) requires a package for deployment to machines without administrative rights. Every time there is a change, a new package must be created, which increases the time to deploy. It also forces us to wait until multiple patches have been provided before updating production.

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There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future

I like the ease to use and its reliable.

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It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.

Because it lets me track the test cases with detailed scenarios and is clearly separated in folders. Also the defect filter helps me filter only the ones that have been assigned to a particular area of interest. The availability of reports lets me see the essentials fields which I might be missing the data on and helps me to work on these instead of having to go through everything.

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Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.

The product worked as designed. It just didn't work for our needs.

They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.

It is a great tool, however, it got this rating because there is a lot of learning that takes a lot longer than other tools. There are no mobile versions of ALM even with just a project summary view. I believe ALM is well capable of integration with other analytics tools that can help business solutions prediction based on current and past project data. This is Data held in ALM but with no other use apart from human reading and project progress. ALM looks like a steady platform that I believe can handle more dynamic functionality. You could add an internal communication platform that is not a third party. Limit that communication tool to specific project members.

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Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it

If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.

We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us

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We have other tools in our organization like Atlassian JIRA and Microsoft Team Foundation Server, which are very capable tools but very narrow in their approach and feature set and does not come even close to the some of the core capabilities of HP ALM. HP ALM is the "System of Record" in our organization. It gives visibility for an artifact throughout the delivery chain, which cut downs unnecessary bottlenecks and noise during releases.

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• reduce email traffic
• reduce amount of files/documents scattered & lost across shared drives
• increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
• from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)

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• ALM/QC has allowed for quick, traceable turnaround on relatively simple tasks
• ALM/QC allows us to achieve our business objective of always being able to refer to a documented ticket for work being done.
• ALM/QC navigation is not the easiest, so this aspect of the product has caused great frustration among new users.

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