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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A

    Quip

    Score8.4 out of 10
    N/AQuip is a collaboration tool, from Salesforce, that helps sales teams accelerate business in real-time with embedded documents, live Salesforce data, and other built-in collaboration features.

    $120

    per year per user

    Pricing
    JiveQuip
    Editions & Modules
    No answers on this topic
    Enterprise
    $25
    per user per month
    Starter
    $120
    per year per user
    Plus
    $300
    per year per user
    Advanced
    $1,200
    per year per user
    Offerings
    Pricing Offerings
    JiveQuip
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.
    More Pricing Information
    Community Pulse
    JiveQuip
    Considered Both Products
    Aurea
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    16 Answers
    Features
    JiveQuip
    Project Management
    Comparison of Project Management features of Jive and Quip
    Feature
    Jive
    -
    Ratings
    Quip
    8.2
    37 Ratings
    6% above category average
    Task Management00 Ratings8.635 Ratings
    Gantt Charts00 Ratings8.221 Ratings
    Scheduling00 Ratings7.624 Ratings
    Workflow Automation00 Ratings7.822 Ratings
    Mobile Access00 Ratings7.832 Ratings
    Search00 Ratings9.434 Ratings
    Visual planning tools00 Ratings8.227 Ratings
    Communication
    Comparison of Communication features of Jive and Quip
    Feature
    Jive
    -
    Ratings
    Quip
    7.8
    37 Ratings
    2% below category average
    Chat00 Ratings7.636 Ratings
    Notifications00 Ratings8.635 Ratings
    Discussions00 Ratings8.636 Ratings
    Surveys00 Ratings7.221 Ratings
    Internal knowledgebase00 Ratings9.426 Ratings
    Integrates with GoToMeeting00 Ratings6.110 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings6.112 Ratings
    Integrates with Outlook00 Ratings9.011 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Jive and Quip
    Feature
    Jive
    -
    Ratings
    Quip
    7.9
    37 Ratings
    2% below category average
    Versioning00 Ratings7.827 Ratings
    Video files00 Ratings7.220 Ratings
    Audio files00 Ratings7.818 Ratings
    Document collaboration00 Ratings9.437 Ratings
    Access control00 Ratings8.232 Ratings
    Advanced security features00 Ratings8.221 Ratings
    Integrates with Google Drive00 Ratings6.116 Ratings
    Device sync00 Ratings8.627 Ratings
    Best Alternatives
    JiveQuip
    Small Businesses
    HCL Connections
    Score9 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JiveQuip
    Likelihood to Recommend
    9.1
    (37 ratings)
    8.9
    (38 ratings)
    Likelihood to Renew
    6.6
    (17 ratings)
    -
    (0 ratings)
    Usability
    6.1
    (4 ratings)
    8.8
    (4 ratings)
    Availability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (2 ratings)
    9.1
    (4 ratings)
    Online Training
    5.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JiveQuip
    Likelihood to Recommend
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
    Read full review
    Salesforce
    I think collaboration is probably the best use case for it allows really good drafts of documents. I think it's really good use case if you want to go track edits to documents as well. It's probably not really good for versioning control, but it's definitely, it's very, very lightweight and so you can use it on a mobile device, you can use it in any web browser. So it's very easy to use, very easily accessible. I probably wouldn't use it from a spreadsheet perspective. Well I think some of the primary functions of data sheets are there. It doesn't have some of the more complex formulas that you would typically get from Excel or something like that
    Incentivized
    Read full review
    Pros
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
    Read full review
    Salesforce
    • We use it as an effective way of collaboration between teams.
    • It can be used as an online spreadsheet.
    • It helps in accessing the data by multiple teams hassle-free.
    • Can customize the action like editing or locking the spreadsheet to the other users based on the business need.
    Incentivized
    Read full review
    Cons
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Salesforce
    • When using Quip Desktop, it can be slow to update with content from other users
    • I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip
    • Multi -select and group export of documents would be helpful
    Incentivized
    Read full review
    Likelihood to Renew
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Salesforce
    It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
    Incentivized
    Read full review
    Reliability and Availability
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    Salesforce
    No answers on this topic
    Performance
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    Salesforce
    I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
    Incentivized
    Read full review
    Online Training
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
    Read full review
    Salesforce
    Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.
    Incentivized
    Read full review
    Return on Investment
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    Salesforce
    • It is a tool that allows work teams to move forward in a centralized way and meet their objectives as efficiently as possible; this has allowed us to meet our customers and brought more work to the organization, therefore more revenue; I would say that the ROI was fast enough, as expected.
    Read full review
    ScreenShots

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

    Quip Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot