Jive vs. TimeCamp

It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.

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It is well suited for a company like ours, where we have different clients and can track hours per client/project. We charge hourly as well, so this is very important I wouldn't recommend it if you don't need to really track time of each task and that you are allowed to take your time with your daily tasks.

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• Individual design
• Presence of Russian language (localization can be independently established)
• You can configure several information tapes with different themes. One for work, the second for communication
• A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
• There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
• Integrates with MS Office, Google Drive, Google Docs
• There are all platforms (even Winphone and blackberry)
• You can create forum threads

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• Accurate time tracking running in the background without hiding the user's display.
• Detailed reports for all users, with clear differentiation between billable and non-billable tasks, are top-notch.
• Comprehensive billing plan which suits small businesses as well as enterprises.
• Good sales and support.

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• Search functionality is very weak
• The information architecture and taxonomy doesnt allow for easy discoverability of content
• It's hard to navigate the and find spaces/groups that I already know about
• The main profile/interface does not allow easy access to key tasks or common tasks.

• The interface is pretty good, but it could be better with some slight restructuring.
• One thing that can be a bit annoying is the "Task" bar that displays on the screen showing the task and time. It is there to help you to remember to stop time when you end a task. It is needed but it would be nice if there were some design aspects to it so it could be made smaller.

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There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future

It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.

Generally pretty easy to use and doesnt take too much training to get people started. Most of the main features are quite straightforward although some of the reporting and set up options can take a bit of time to figure out properly. The interface is a little cluttered in the browser but overall I think it is a pretty great tool

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Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.

The product worked as designed. It just didn't work for our needs.

They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.

I am giving support a rating of 8 but that is quite arbitrary. Honestly, we have never had the need to contact support for any reason. There has not been a situation where we became stuck and could not figure out how to work through it. Sign up was easy and billing is like clockwork so there has been no need to contact billing support. I think this is a testament to the ease of use of TimeCamp.

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Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it

If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.

We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us

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Ultimately I selected Clockify instead of TimeCamp. As previously mentioned, I believe that TimeCamp wasn't that intuitive, and too many things were behind pay walls. Clockify offered the same features mostly for free. Although TimeCamps UX was sleeker than Clockify's I found that Clockify was a better fit for me.

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• reduce email traffic
• reduce amount of files/documents scattered & lost across shared drives
• increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
• from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)

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• TimeCamp is customizable in the sense that it can measure computer usage and provide insight into each employee's productivity.
• TimeCamp can be used to send automated weekly emails summarizing work completed, time wasted, productive hours, and time-consuming website lists.
• When you use TimeCamp, you can increase efficiency and profitability while determining where your time is spent throughout business operations.
• Employees can use TimeCamp to track their productivity and see how much time they lose due to various omissions.

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