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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JobBOSS²

    Score8.3 out of 10
    N/AJobBOSS² is the evolution of E2 Shop with the addition of features of the JobBOSS manufacturing software, since the acquisition of E2 Shop's developer Shoptech Industrial Software by ECI Software Solutions in 2020.N/A

    Pipedrive

    Score8.7 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    JobBOSS²Pipedrive
    Editions & Modules
    No answers on this topic
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    JobBOSS²Pipedrive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    JobBOSS²Pipedrive
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    30 Answers
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    32 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    78%
    Happy with the feature set
    31 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    18 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    79%
    Implementation went as expected
    19 Answers
    89%
    Implementation went as expected
    16 Answers
    Features
    JobBOSS²Pipedrive
    Payroll Management
    Comparison of Payroll Management features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    4.4
    16 Ratings
    52% below category average
    Pipedrive
    -
    Ratings
    Pay calculation6.316 Ratings00 Ratings
    Benefit plan administration6.59 Ratings00 Ratings
    Direct deposit files7.09 Ratings00 Ratings
    Customization
    Comparison of Customization features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    7.7
    20 Ratings
    2% above category average
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    API for custom integration7.020 Ratings7.646 Ratings
    Plug-ins8.416 Ratings00 Ratings
    Custom fields00 Ratings8.664 Ratings
    Custom objects00 Ratings8.554 Ratings
    Scripting environment00 Ratings1.04 Ratings
    Security
    Comparison of Security features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    7.6
    35 Ratings
    10% below category average
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability7.527 Ratings6.112 Ratings
    Role-based user permissions7.733 Ratings7.360 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    7.0
    36 Ratings
    8% below category average
    Pipedrive
    -
    Ratings
    Dashboards6.836 Ratings00 Ratings
    Standard reports7.336 Ratings00 Ratings
    Custom reports6.936 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    7.1
    32 Ratings
    8% below category average
    Pipedrive
    -
    Ratings
    Accounts payable7.029 Ratings00 Ratings
    Accounts receivable6.828 Ratings00 Ratings
    Global Financial Support6.718 Ratings00 Ratings
    Primary and Secondary Ledgers5.720 Ratings00 Ratings
    Journals and Reconciliations6.525 Ratings00 Ratings
    Configurable Accounting7.125 Ratings00 Ratings
    Standardized Processes7.627 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    6.3
    38 Ratings
    24% below category average
    Pipedrive
    -
    Ratings
    Inventory tracking5.638 Ratings00 Ratings
    Automatic reordering5.224 Ratings00 Ratings
    Location management5.432 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    5.0
    38 Ratings
    45% below category average
    Pipedrive
    -
    Ratings
    Pricing7.037 Ratings00 Ratings
    Order entry7.538 Ratings00 Ratings
    Credit card processing5.516 Ratings00 Ratings
    Cost of goods sold6.530 Ratings00 Ratings
    Order Orchestration6.226 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    3.2
    28 Ratings
    81% below category average
    Pipedrive
    -
    Ratings
    Billing Management7.128 Ratings00 Ratings
    Cash and Asset Management6.922 Ratings00 Ratings
    Travel & Expense Management6.416 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.517 Ratings00 Ratings
    Period Close6.321 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    9.4
    3 Ratings
    21% above category average
    Pipedrive
    -
    Ratings
    Budgeting and Forecasting9.02 Ratings00 Ratings
    Project Costing9.03 Ratings00 Ratings
    Cost Capture9.02 Ratings00 Ratings
    Capital Project Management9.02 Ratings00 Ratings
    Customer Contract Compliance9.02 Ratings00 Ratings
    Project Revenue Recognition9.02 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    6.0
    26 Ratings
    16% below category average
    Pipedrive
    -
    Ratings
    Project Planning and Scheduling5.525 Ratings00 Ratings
    Task Insight for Project Managers7.519 Ratings00 Ratings
    Project Mobile Functionality7.718 Ratings00 Ratings
    Definable Resource Pools8.413 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    4.6
    10 Ratings
    48% below category average
    Pipedrive
    -
    Ratings
    Award Lifecycle Management8.110 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    3.6
    27 Ratings
    65% below category average
    Pipedrive
    -
    Ratings
    Bids Analyzed and Compared6.316 Ratings00 Ratings
    Contract Authoring8.311 Ratings00 Ratings
    Contract Repository8.512 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated7.115 Ratings00 Ratings
    Supplier Management5.825 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    4.4
    17 Ratings
    42% below category average
    Pipedrive
    -
    Ratings
    Risk Repository7.615 Ratings00 Ratings
    Control Management7.015 Ratings00 Ratings
    Control Efficiency Assessments6.813 Ratings00 Ratings
    Issue Detection6.813 Ratings00 Ratings
    Remediation and Certification7.715 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    5.3
    13 Ratings
    28% below category average
    Pipedrive
    -
    Ratings
    Transportation Planning and Optimization8.88 Ratings00 Ratings
    Transportation Execution Management8.67 Ratings00 Ratings
    Trade and Customs Management7.47 Ratings00 Ratings
    Fulfillment Management8.09 Ratings00 Ratings
    Warehouse Workforce Management8.59 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    6.5
    28 Ratings
    14% below category average
    Pipedrive
    -
    Ratings
    Production Process Design6.818 Ratings00 Ratings
    Production Management6.025 Ratings00 Ratings
    Configuration Management5.919 Ratings00 Ratings
    Work Execution6.622 Ratings00 Ratings
    Manufacturing Costs6.027 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    6.8
    26 Ratings
    8% below category average
    Pipedrive
    -
    Ratings
    Forecasting6.620 Ratings00 Ratings
    Inventory Planning6.025 Ratings00 Ratings
    Performance Monitoring6.721 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    7.6
    12 Ratings
    3% above category average
    Pipedrive
    -
    Ratings
    Proposal Management8.011 Ratings00 Ratings
    Product Master Data Management7.210 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    -
    Ratings
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management00 Ratings8.724 Ratings
    Workflow management00 Ratings7.821 Ratings
    Territory management00 Ratings6.514 Ratings
    Opportunity management00 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.864 Ratings
    Contract management00 Ratings8.317 Ratings
    Quote & order management00 Ratings7.314 Ratings
    Interaction tracking00 Ratings8.521 Ratings
    Channel / partner relationship management00 Ratings7.116 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    -
    Ratings
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management00 Ratings4.76 Ratings
    Call center management00 Ratings1.15 Ratings
    Help desk management00 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    -
    Ratings
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management00 Ratings7.549 Ratings
    Email marketing00 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    -
    Ratings
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management00 Ratings7.964 Ratings
    Billing and invoicing management00 Ratings4.15 Ratings
    Reporting00 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    -
    Ratings
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting00 Ratings7.719 Ratings
    Pipeline visualization00 Ratings8.268 Ratings
    Customizable reports00 Ratings7.516 Ratings
    Social CRM
    Comparison of Social CRM features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data00 Ratings1.15 Ratings
    Social engagement00 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    -
    Ratings
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation00 Ratings3.67 Ratings
    Compensation management00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of JobBOSS² and Pipedrive
    Feature
    JobBOSS²
    -
    Ratings
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access00 Ratings8.261 Ratings
    Best Alternatives
    JobBOSS²Pipedrive
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    Zoho One
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobBOSS²Pipedrive
    Likelihood to Recommend
    8.2
    (42 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    8.2
    (5 ratings)
    8.0
    (3 ratings)
    Usability
    7.6
    (4 ratings)
    9.0
    (25 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    5.5
    (5 ratings)
    8.5
    (15 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    8.2
    (1 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JobBOSS²Pipedrive
    Likelihood to Recommend
    ECI Software Solutions
    I would recommend JobBoss to any colleague in small—to medium-sized manufacturing firms. Although I am not convinced that it will be able to handle advanced data from larger firms, it should be able to handle everything small—to medium-sized businesses require. JobBoss is great.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Estimating is great once you learn how to use it, and it makes repeat estimates easier than ever.
    • Time tracking is amazing for us. It has taken some time to figure out exactly how we want to use the tracking parts, but it's only because it has multiple ways to do the same thing and finding out what works best for us took some time.
    • Billing and Purchasing are a breeze. The full package is worth the money to fully integrate the entire business into JobBOSS² since it can handle it all.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    ECI Software Solutions
    • quoting - limited functionality currently
    • costing of jobs and parts - there is very limited information on how their calculations work and limited customization of costing. Most of the job costing or margin reports are inaccurate. Costing is a black box with Jobboss2 that doesn't allow you to better understand how they are calculating nor the ability to tweak the variables of those calculations to align their reports and models with the way your organization costs and prices jobs.
    • Raw material inventory and resource tracking for jobs - we don't even use the raw material function because it's inflexible. When you quote raw material, oftentimes you ask for one size diameter of raw material...but the vendor may not have it and often the next best size instead. When/if this happens, you'd have to delete or re-add the raw material to jobboss2 and re-assign that size to every part that's used. You'd, in theory, have to have every possible size of raw material and every spec of raw material that you use in Jobboss2, and you'd still have to re-assign it all of the time to different parts when you couldn't find the ideal size of material. This is a huge gap.
    • Automatically logs you out while using the platform, even with only one tab open. We'll be actively using jobboss2, and even within a minute of login, you click on a module of jobboss2, and it will ask you to log in again. Very frustrating.
    • Inability to open multiple tabs in Jobboss2. We need to crossreference information all of the time, comparing inventory, last jobs routings & dates, and costs which we try to pull up multiple tabs in jobboss2, but it does not effectively allow you to do this. It's slightly possible, but oftentimes will log you out of your session as soon as you open a new tab.
    • Blanket orders and consignment - Jobboss2 is ineffective at allowing efficient tracking of blanket orders or parts on consignment. There's no functionality for consignment tracking of parts as you try to track replenishment buckets.
    • Customizable reports with more field and table selections - reports can be customized but only with the fields that Jobboss2 provides for that specific report. We need to link other tables from the database to be able to see the information that we need, and jobboss2 does not easily allow you to link a new table into reports to add additional fields that you want or need to see. For example, in Salesforce...you can pick specific tables that you want to link together and pull any field that you need. Jobboss2 only allows you to see the specific tables that they pre-built for reports. If you need another field that's missing on the report, you'd have to know SQL in order to add it vs. a user-friendly report builder that anyone non-technical would be able to use, which is standard in most other software platforms for ERP or CRM.
    • material/inventory forecasting to plan when you need the next job - this is incredibly limited. We typically look out for 2-12 months to plan when we'll need the next lot for a particular part. Jobboss2 material forecast will only let you look at the next 4 months as 4 columns and then it groups any months beyond that into one 5th column. You should be able to set a specific time horizon (i.e. from today to 12 months out and see the stock level and orders needed for each of those next 12 months. As a result, we still have to use manual spreadsheets to plan our production and scheduling jobs.
    • jobboss2 upcharges for most new features or modules that you want to add. For example, they've built reports that would be incredibly useful for the majority of their customers, but they charge to add one simple report because it's considered a customization.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Jobboss tends to have a very steep learning curve and isnt always useable for a lot of manufacturing staff. Buy-in to utilize the software was and continues to be a challenge as staff needs to track & input components so that info on Jobboss is up to date and reliable
    Read full review
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    It is extremely easy to learn and use E2 Shop System. It provides everything a manufacturing company might be looking for, starting from entering a new PO to shipping parts. Routers that get created from E2 Shop System also help track parts on the shop floor and is accessible from every where. E2 Shop System also now has an app, which is great when it comes to scanning router steps directly from your phone.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Reliability and Availability
    ECI Software Solutions
    Have had no issues with availability
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Performance
    ECI Software Solutions
    Have only had minimal issues with slow processing
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Support Rating
    ECI Software Solutions
    The initial training leaves a little to be desired because it's done by people who know the generalities of the system. However, once you get into one-on-one trainings and tech support calls, they do a tremendous job in these aspects. They go above and beyond to make sure you get what you need.
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    In-Person Training
    ECI Software Solutions
    Our trainer was very knowledgeable and helpful.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Online Training
    ECI Software Solutions
    The videos and live seminars were helpful but not all were as in-depth as needed.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Implementation Rating
    ECI Software Solutions
    I assumed there would be more assistance from JobBoss for implementation of the software. I felt it was very independent on my part and I felt unsure a lot of the time
    Incentivized
    Read full review
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    ECI Software Solutions
    We really didn't compare too many other ERP systems. Unfortunately, I was not involved in the decision at the time it was made. We used to have E2 but we were kind of forced into upgrading because E2 would no longer do software updates. Very fluent transition from E2 to JobBOSS².
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ECI Software Solutions
    Ability to add individual data collection seats instead of purchasing in bundles
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Return on Investment
    ECI Software Solutions
    • We have seen improved visibility of our jobs and on how we quote our products to our customers.
    • It is nice to be able to see what is running on each station, who is running it and what part of the process the job is currently at.
    • I also like the Data Collection module as I can see in real time what all the employees are currently doing.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    JobBOSS² Screenshots

    Screenshot of the management interface for the daily demands of job shops and machine shopsScreenshot of analytics that provide real-time visibility into job profitability

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot