Jotform vs. Sprig

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Sprig
Score 8.5 out of 10
N/A
Sprig (formerly UserLeap) headquartered in San Francisco offers user research technology that helps research and product teams learn from their customers in real-time and deliver product experiences. Sprig is used to ensure user research happens early and often throughout the product development process, so as to build customer-centric products that deliver a sustainable competitive advantage. The research platform enables teams to pull the customer into every product decision with fast and…
$0
per month
Pricing
JotformSprig
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Free
$0
per month
Starter
$175
per month
Enterprise
Custom Pricing
per year
Offerings
Pricing Offerings
JotformSprig
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
JotformSprig
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
7.9
163 Ratings
1% below category average
Sprig
-
Ratings
Survey templates8.7139 Ratings00 Ratings
Themes7.6147 Ratings00 Ratings
Custom logo/branding7.4153 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
9.2
150 Ratings
8% above category average
Sprig
-
Ratings
Changes to live survey9.4126 Ratings00 Ratings
Question design help9.4124 Ratings00 Ratings
Multiple question types8.8147 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
9.6
126 Ratings
14% above category average
Sprig
-
Ratings
Survey logic flexibility9.6126 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.5
153 Ratings
5% above category average
Sprig
-
Ratings
Response tracking8.2144 Ratings00 Ratings
Data export9.1146 Ratings00 Ratings
Standard reports8.0132 Ratings00 Ratings
Custom reports8.4124 Ratings00 Ratings
Analytics8.8114 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
9.2
127 Ratings
7% above category average
Sprig
-
Ratings
Access controls9.2123 Ratings00 Ratings
Compliance9.3116 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
8.3
96 Ratings
3% above category average
Sprig
-
Ratings
Vendor-offered crowdsourcing7.375 Ratings00 Ratings
Respondent restrictions9.296 Ratings00 Ratings
Best Alternatives
JotformSprig
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.4 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.4 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 7.0 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.2 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformSprig
Likelihood to Recommend
8.4
(184 ratings)
8.5
(2 ratings)
Likelihood to Renew
9.4
(7 ratings)
-
(0 ratings)
Usability
8.6
(130 ratings)
9.5
(2 ratings)
Support Rating
7.4
(81 ratings)
8.6
(2 ratings)
Implementation Rating
8.9
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformSprig
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Sprig
We help our digital team and seo team to optimize the website based on the data we get from the tool which ultimately results in better page views, time spent on a web page & low bounce rate
Read full review
Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Sprig
  • User Journeys.
  • User research.
  • Prototyping.
  • Unmoderated testing.
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Sprig
  • Website optimization which helps us generate more leads
  • Increased sales due to tracking & detailed view of our customer journey
  • Reporting & analytics
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Sprig
No answers on this topic
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Sprig
Sprig is ideal for high-traffic websites. Few people (passively and actively) provide feedback when asked. Therefore, before you get this tool, you need to make sure you measure your website's traffic and decide if it's worth investing in it. This tool is recommended for any e-commerce site for post-purchase research after the purchase is complete.
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Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Sprig
I never have the problem with the support team. They solve my problems on time
Read full review
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Sprig
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Sprig
Sprig allows users to record video (either on their screen or their webcam) on their mobile devices. Once you have integrated it into your website, you can easily deploy any questionnaire on any page of your website.
Read full review
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Sprig
  • It is good and does the work properly as promised
  • User interface is modern
  • No lag and frequent maintenance updates
Read full review
ScreenShots

Jotform Screenshots

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Sprig Screenshots

Screenshot of Sprig Research Agents: Design, Field, and SynthesizeScreenshot of Introducing Sprig MCP