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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Unanet CRM by Cosential

    Score8.4 out of 10
    N/AUnanet CRM by Cosential (formerly Cosential CRM) is dedicated to helping AEC business developers, marketers, and executives win better business, and grow revenue. It became an Unanet solution in 2020, when Unanet acquired Cosential.N/A
    Pricing
    JotformUnanet CRM by Cosential
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    JotformUnanet CRM by Cosential
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JotformUnanet CRM by Cosential
    Considered Both Products
    Jotform
    No answer on this topic
    Unanet
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    151 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    124 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    152 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    100 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    136 Answers
    No answers on this topic
    Features
    JotformUnanet CRM by Cosential
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    8.0
    164 Ratings
    1% below category average
    Unanet CRM by Cosential
    -
    Ratings
    Survey templates9.0140 Ratings00 Ratings
    Themes7.7148 Ratings00 Ratings
    Custom logo/branding7.3153 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    9.4
    151 Ratings
    10% above category average
    Unanet CRM by Cosential
    -
    Ratings
    Changes to live survey9.7126 Ratings00 Ratings
    Question design help9.6124 Ratings00 Ratings
    Multiple question types8.9148 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    9.8
    127 Ratings
    16% above category average
    Unanet CRM by Cosential
    -
    Ratings
    Survey logic flexibility9.8127 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    8.6
    154 Ratings
    6% above category average
    Unanet CRM by Cosential
    -
    Ratings
    Response tracking8.4145 Ratings00 Ratings
    Data export9.1147 Ratings00 Ratings
    Standard reports8.3133 Ratings00 Ratings
    Custom reports8.6125 Ratings00 Ratings
    Analytics8.9114 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    9.4
    127 Ratings
    8% above category average
    Unanet CRM by Cosential
    -
    Ratings
    Access controls9.4123 Ratings00 Ratings
    Compliance9.4116 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    8.4
    96 Ratings
    4% above category average
    Unanet CRM by Cosential
    -
    Ratings
    Vendor-offered crowdsourcing7.575 Ratings00 Ratings
    Respondent restrictions9.496 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    -
    Ratings
    Unanet CRM by Cosential
    8.4
    2 Ratings
    7% above category average
    Customer data management / contact management00 Ratings8.02 Ratings
    Workflow management00 Ratings6.01 Ratings
    Territory management00 Ratings9.01 Ratings
    Opportunity management00 Ratings9.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.02 Ratings
    Interaction tracking00 Ratings9.01 Ratings
    Channel / partner relationship management00 Ratings9.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    -
    Ratings
    Unanet CRM by Cosential
    7.0
    2 Ratings
    10% below category average
    Lead management00 Ratings9.02 Ratings
    Email marketing00 Ratings5.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    -
    Ratings
    Unanet CRM by Cosential
    8.5
    2 Ratings
    10% above category average
    Task management00 Ratings9.02 Ratings
    Reporting00 Ratings8.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    -
    Ratings
    Unanet CRM by Cosential
    8.7
    2 Ratings
    13% above category average
    Forecasting00 Ratings6.01 Ratings
    Pipeline visualization00 Ratings10.02 Ratings
    Customizable reports00 Ratings10.02 Ratings
    Customization
    Comparison of Customization features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    -
    Ratings
    Unanet CRM by Cosential
    7.5
    1 Ratings
    2% below category average
    Custom fields00 Ratings9.01 Ratings
    Custom objects00 Ratings6.01 Ratings
    Security
    Comparison of Security features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    -
    Ratings
    Unanet CRM by Cosential
    10.0
    2 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.02 Ratings
    Role-based user permissions00 Ratings10.02 Ratings
    Social CRM
    Comparison of Social CRM features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    -
    Ratings
    Unanet CRM by Cosential
    5.0
    1 Ratings
    40% below category average
    Social data00 Ratings5.01 Ratings
    Social engagement00 Ratings5.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    -
    Ratings
    Unanet CRM by Cosential
    10.0
    2 Ratings
    28% above category average
    Marketing automation00 Ratings10.02 Ratings
    Platform
    Comparison of Platform features of Jotform and Unanet CRM by Cosential
    Feature
    Jotform
    -
    Ratings
    Unanet CRM by Cosential
    7.0
    1 Ratings
    9% below category average
    Mobile access00 Ratings7.01 Ratings
    Best Alternatives
    JotformUnanet CRM by Cosential
    Small Businesses
    Zoho Forms
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformUnanet CRM by Cosential
    Likelihood to Recommend
    8.5
    (185 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (131 ratings)
    9.0
    (2 ratings)
    Support Rating
    7.4
    (81 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformUnanet CRM by Cosential
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Unanet
    I believe it is well suited for large companies or companies that use many different platforms to track and display data because of the ways Unanet can connect across platforms. If your company tracks projects associated with clients to plan workflow and business development opportunities, this is a great CRM to use. It is very user-friendly and the team at Unanet works well with our internal partners to maximize efficiency and provide us the customizations that we need
    Incentivized
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Unanet
    • Inputting of companies and leads who may become prospects.
    • Creating specific opportunities for construction projects.
    • Tracking opportunities through the entire sales cycle.
    • Inputting detailed notes and activity by the Sales team.
    Incentivized
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Unanet
    • The open software is somewhat difficult to master as an administrator.
    • Report writing could be more intuitive.
    • The company seems to cater to larger users.
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Unanet
    No answers on this topic
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Unanet
    Unanet is user-friendly and a very “smart” platform. I took off one point for the issues we seem to run into every couple weeks in which certain features are glitchy and unable to be used for a couple hours. They are fixed quickly, but it is frustrating in the moment
    Incentivized
    Read full review
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Unanet
    My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
    Incentivized
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Unanet
    No answers on this topic
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Unanet
    I have not used other CRM systems because all of my employers have used Cosential
    Incentivized
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Unanet
    • Allowed for common tracking by business developers in different regions.
    • Helped us quantify effort.
    • Provides great reports for management.
    Incentivized
    Read full review
    ScreenShots

    Jotform Screenshots

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