TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    J.P. Morgan Payments

    Score7.7 out of 10
    N/AJ.P. Morgan Payments now integrates the functionality of WePay, a payment processing and mobile point-of-sale (mpos) software solution. WePay was acquired by Chase in 2017.N/A

    Square POS

    Score9 out of 10
    N/ASquare POS is a point-of-sale software solution for restaurants, retail, or appointment-based businesses. It features numerous inventory (or menu) management and control features, and options that allow customers to pay in any way they want or can.

    $10

    per each additional reader; first reader free

    Pricing
    J.P. Morgan PaymentsSquare POS
    Editions & Modules
    No answers on this topic
    Each Transaction
    2.6% + $0.10
    per transaction
    Square Reader for magstripe
    $10
    per each additional reader; first reader free
    Square Stand for contactless and chip
    $16
    per month
    Square Terminal
    $27
    per month
    Square Register
    $39
    per 24 months
    Square Reader for contactless and chip
    $49
    per reader
    Square Point of Sale
    Free
    Offerings
    Pricing Offerings
    J.P. Morgan PaymentsSquare POS
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    J.P. Morgan PaymentsSquare POS
    Considered Both Products
    JPMorgan Chase & Co.
    No answer on this topic
    Block, Inc (Square)
    Chose Square POS
    Square POS is easier to use and more efficient in a general sense, but the other products I've used can also be better suited for different types of events (such as an auction, where they link up to and integrate into the other software you are using). The Square mobile device …
    Incentivized
    Chose Square POS
    Square POS is just the easiest to use and therefore the easiest to onboard new users to. I'd also like to point out, that if you're missing or lost one of the readers it's so easy to buy one at an Apple store or even other merchants like T-mobile or Verizon. WePay had less fees …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    39 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    39 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    38 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    37 Answers
    Best Alternatives
    J.P. Morgan PaymentsSquare POS
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Clover
    Score8.9 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    Checkout.com
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    J.P. Morgan PaymentsSquare POS
    Likelihood to Recommend
    7.0
    (8 ratings)
    9.0
    (61 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (11 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (18 ratings)
    User Testimonials
    J.P. Morgan PaymentsSquare POS
    Likelihood to Recommend
    JPMorgan Chase & Co.
    It is good when you need a temporary (or permanent) solution to get funds to your bank account for something as small as a one time event, recurring or larger. It has reputable companies that use it and seems to integrate easily with most systems and accounts. You will have to go through a whole setup, with your bank accounts, etc.
    Incentivized
    Read full review
    Block, Inc (Square)
    Square POS is by far the easiest POS software to use at events and train additional team members on - even with temporary or first-time employees. It's easy to see how each event is doing in live time. It gives the event manager a real-time view of revenue earned. Its really easy to create/manage/delete users to keep the platform secure.
    Incentivized
    Read full review
    Pros
    JPMorgan Chase & Co.
    • Easy for new users to set up a WePay account.
    • Easy and quick for users with WePay accounts to make donations.
    • Fairly quick payouts to organizations who receive donations through our platform.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly).
    • Simple setup.
    • Generally uncomplicated pricing.
    • Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider.
    Incentivized
    Read full review
    Cons
    JPMorgan Chase & Co.
    • Admin reporting could be improved
    • Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
    • Difficult to give switch the admin role after it has already been assigned
    • No credit card swipers
    • Only way to process a transaction is directly through the website
    Incentivized
    Read full review
    Block, Inc (Square)
    • Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square
    • The high percentage of fees taken from sales
    • The difficulty in changing default settings
    • The layout of the “website” you can create is truly a nightmare
    Incentivized
    Read full review
    Likelihood to Renew
    JPMorgan Chase & Co.
    No answers on this topic
    Block, Inc (Square)
    I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
    Incentivized
    Read full review
    Usability
    JPMorgan Chase & Co.
    No answers on this topic
    Block, Inc (Square)
    We find Square POS is very user friendly. Its interface is customizable to our needs and very easy to use. Before we adopted Square POS, we used a combination of solutions from different manufacturer to try and achieve a portion of the functionality that Square POS provides under only 1 login
    Incentivized
    Read full review
    Support Rating
    JPMorgan Chase & Co.
    No answers on this topic
    Block, Inc (Square)
    An admission - I have NEVER had to use Square POS support. The system is seamless, it just works! I have never had any queries about how the system worked as everything is so clearly laid out. I have never had any problems with payments. If their support systems are anywhere near as good as their software, I think we'll be in good hands.
    Incentivized
    Read full review
    Alternatives Considered
    JPMorgan Chase & Co.
    PayPal has it's own niche, and have more stand alone options, but they are confusing to navigate unless you are in their system a lot. Integration can take a lot more time to do and test out. Plus WePay charges less than PayPal does which in this case is an advantage.
    Incentivized
    Read full review
    Block, Inc (Square)
    We only used Square POS while we were getting set up with Authorize.Net. It isn't as flashy or recognized by the general public, but in our industry, that isn't a priority. We do very large transactions so the higher rates and fees from Square add up insanely quickly making the lower rates and fees from Authorize.Net the nail in Square's coffin for us.
    Incentivized
    Read full review
    Return on Investment
    JPMorgan Chase & Co.
    • Cuts down on sales time because Wepay does the approval instantly
    • Less return on a per transaction basis because the Wepay fees are pretty high to start with so we can't mark them up too high
    Incentivized
    Read full review
    Block, Inc (Square)
    • The opportunity cost of waiting for payments and manually bringing them to a bank means that we don't have to visit our bank branch. That alone saves us several hours each month.
    • We can use ordinary computers and mobile devices with Square instead of paying for expensive software or terminals.
    • Our clients appreciate not having to process payments to us, and anything that helps our clients and makes them happy carries more import than I can explain in this space.
    Incentivized
    Read full review
    ScreenShots