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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JumpCloud

    Score9.3 out of 10
    N/AJumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.

    $11

    per month per user

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Pricing
    JumpCloudSharePoint
    Editions & Modules
    Device Management
    $11
    per month per user
    SSO
    $13
    per month per user
    Device Management + Identity
    $15
    per month per user
    Core Directory
    $15
    per month per user
    JumpCloud Platform
    $22
    per month per user
    JumpCloud Platform Prime
    $27
    per month per user
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    Offerings
    Pricing Offerings
    JumpCloudSharePoint
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details18% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    JumpCloudSharePoint
    Considered Both Products
    JumpCloud
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    89%
    Would buy again
    51 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    96%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    95%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    96%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    97%
    Implementation went as expected
    37 Answers
    Features
    JumpCloudSharePoint
    Identity Management
    Comparison of Identity Management features of JumpCloud and Microsoft SharePoint
    Feature
    JumpCloud
    8.2
    13 Ratings
    0% below category average
    Microsoft SharePoint
    -
    Ratings
    ID-Management Access Control8.512 Ratings00 Ratings
    ID Management Single-Sign On (SSO)8.812 Ratings00 Ratings
    Multi-Factor Authentication8.513 Ratings00 Ratings
    Password Management8.28 Ratings00 Ratings
    Account Provisioning and De-provisioning7.513 Ratings00 Ratings
    ID Management Workflow Automation7.59 Ratings00 Ratings
    ID Risk Management8.28 Ratings00 Ratings
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    JumpCloudSharePoint
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    Score9.4 out of 10
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    Score9 out of 10
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    Score10 out of 10
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    User Ratings
    JumpCloudSharePoint
    Likelihood to Recommend
    8.5
    (13 ratings)
    8.1
    (271 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.8
    (26 ratings)
    Usability
    8.0
    (10 ratings)
    8.2
    (31 ratings)
    Support Rating
    7.4
    (11 ratings)
    8.8
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    6.0
    (5 ratings)
    Contract Terms and Pricing Model
    8.0
    (8 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.2
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    7.6
    (50 ratings)
    Professional Services
    7.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    JumpCloudSharePoint
    Likelihood to Recommend
    JumpCloud
    JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
    Read full review
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Pros
    JumpCloud
    • User Management - The ability to control our users and set password/polices is made easy in the JC console
    • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
    • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
    Incentivized
    Read full review
    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Cons
    JumpCloud
    • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
    • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
    • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
    Incentivized
    Read full review
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    JumpCloud
    No answers on this topic
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Usability
    JumpCloud
    It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
    Incentivized
    Read full review
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Support Rating
    JumpCloud
    I have rarely contacted support. When I have, the responses were within expected time frames, and easy to access. Community support is incredible, both from the JumpCloud representatives, and the user base community at large. The support pages on the website also are typically very well written and strike a nice balance between having the technical information needed, and also being easy to understand for the small business types that might not have as much of a technical background as an IT Admin.
    Read full review
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    In-Person Training
    JumpCloud
    No answers on this topic
    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
    Read full review
    Online Training
    JumpCloud
    No answers on this topic
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
    Read full review
    Implementation Rating
    JumpCloud
    Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
    Incentivized
    Read full review
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Alternatives Considered
    JumpCloud
    Incentivized
    Read full review
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    JumpCloud
    Some features would make more sense for us to be bundled by machine, instead of the user. We have fewer machines, and multiple users log into one machine, so doing something like paying per user for services like Patch Management are difficult to warrant the cost. I also feel a more complete package that includes common addon features; Patch Management and Password Manager, would be an improvement. It would also be nice if we could change packages, addons, and other billing services via self-service instead of reaching out to our account manager.
    Read full review
    Microsoft
    No answers on this topic
    Professional Services
    JumpCloud
    services and professional team and support teams are good
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    JumpCloud
    • Very easily add, or disable employee logins
    • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
    • Higher security and visibility of security issues
    • Reduced onboarding time from days to minutes
    • Enabled easy reassignment of user accounts to another user via groups when employees leave
    • Quick securing of terminated users, or otherwise compromised accounts
    • Reduced user disablement time from previous manual methods requiring days, to literal minutes
    Read full review
    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
    Read full review
    ScreenShots