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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JumpTrack

    Score7.5 out of 10
    N/AJumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.N/A

    Maptitude

    Score10 out of 10
    N/ACaliper Corporation headquartered in Newton offers Maptitude, designed to be a robust and easy-to-use professional Location Intelligence (LI) tool. Maptitude provides features that allow the user to take advantage of the geographic elements of enterprise (or government) data, and to effectively explore information.N/A
    Pricing
    JumpTrackMaptitude
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JumpTrackMaptitude
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JumpTrackMaptitude
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Caliper Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    30 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    31 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    23 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    JumpTrackMaptitude
    Small Businesses
    No answers on this topic
    ArcGIS
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    ArcGIS
    Score7.8 out of 10
    Enterprises
    No answers on this topic
    ArcGIS
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JumpTrackMaptitude
    Likelihood to Recommend
    7.5
    (31 ratings)
    10.0
    (5 ratings)
    Likelihood to Renew
    8.9
    (11 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    5.9
    (7 ratings)
    9.0
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JumpTrackMaptitude
    Likelihood to Recommend
    ECI Software Solutions
    It is appropriate when you have high value items that you are delivering like computers and printers to offices. You need proof of delivery many times and this provides that with pictures that can easily be stored in our database. It is not appropriate for businesses that are just delivering goods where proof of delivery is not needed or you are working with low value items.
    Incentivized
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    Caliper Corporation
    In logistics it is great for allocating customers to their nearest warehouse through a process called tagging. For marketing, you can prioritise sales leads and carry out competitor adjacency analysis. For field-based roles it's useful for calculating work content, and for membership organisations and similar situations, it can be used to look for clusters with similar interests.
    Read full review
    Pros
    ECI Software Solutions
    • Provides historical data for staff to ensure customer receives proper service
    • Allows the drivers to sort their route and essentially have a map to each location
    • Its connection with DDMS has become much more stable and easier to use once we moved to DDMSPlus
    Incentivized
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    Caliper Corporation
    • Integrates data from disparate sources.
    • Easy to use GIS functions including drive time analysis, territory analysis, buffer and density analysis and data aggregation, geo coding.
    Incentivized
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    Cons
    ECI Software Solutions
    • Support is lacking and finding information is very difficult. Actual issues are rarely resolved or followed up on.
    • If a delivery does not sync properly the data is permanently stuck and all further delivery information is lost. The app then needs to have it's data and cache erased to restore functionality. This is a major bug that needs to be fixed.
    • Automated POD email function is too time consuming to setup. When an email is added to one master account number there needs to be an option to populate that information to all sub accounts.
    • Report function needs improvement. The 'Planned vs Actual' and 'Delivery Efficiency' reports each do things that overlap, but a single report with selectable options for needed data would be much more user friendly. Currently to get the data needed I have to run both reports then copy/paste the data I want into a third spreadsheet.
    • Map feature on the app sometimes works well - IF the accounts are all formatted the same. If there is a suite number in the address it does not.
    • When changes are made to the delivery manifest through DDMS those changes do not automatically update Jumptrack, it has to be done manually.
    Incentivized
    Read full review
    Caliper Corporation
    • Some functions are not intuitive and require training.
    • More graphics options.
    • More charting options.
    Incentivized
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    Likelihood to Renew
    ECI Software Solutions
    We would be lost without it! I would never get rid of the efficiency it has created for our company
    Incentivized
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    Caliper Corporation
    No answers on this topic
    Usability
    ECI Software Solutions
    Overall it's pretty simple but there are bugs, and they are glaring. losing data and functionality midway through the day is a major detriment. The map/navigation function is effectively useless. Piece counts should be shown on the 'in transit' list instead of having to click all the way through to the individual invoices to see how many pieces you have
    Incentivized
    Read full review
    Caliper Corporation
    No answers on this topic
    Support Rating
    ECI Software Solutions
    I have never contacted customer support. Your question clearly states " If you have never contacted support for this product, please skip this question. "When attempting to skip, I get an error "Explanation required Please provide a response." For this reason alone, I have given a rating of 1.
    Incentivized
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    Caliper Corporation
    Customer support has always been top-notch.
    Read full review
    Implementation Rating
    ECI Software Solutions
    skip this question
    Incentivized
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    Caliper Corporation
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    We use JumpTrack over other programs out there because of how well it integrates with DDMS, our ERP software. We also like that nothing has to be installed on any computers. It's fully web-based/cloud based product. We like it's developed by Eci who made our ERP software so we already have a working relationship with it's creator
    Incentivized
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    Caliper Corporation
    Maptitude is far superior to this API. It provides the ability to utilize your data in many different ways. The only program that came close to this was Microsoft Maps, and that program is no longer supported. If you are looking for a great program to map your sales data, with several tools to help not only see and understand your data in a graphical format, Maptitude is a winner!
    Incentivized
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    Return on Investment
    ECI Software Solutions
    • Cost savings, paper and time and route optimization.
    • Accountability of the driver: the real-time GPS shows where they are and when expectations of completion.
    • Reporting gives you some nice numbers to review with your drivers to help them become more effective on a daily basis.
    Incentivized
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    Caliper Corporation
    • I used to use ultra low cost MapPoint. Maptitude, while being at a slightly higher price point, is just streets ahead of what MapPoint could do and but at a price where I don't need to charge my clients any extra for using it.
    Read full review
    ScreenShots

    JumpTrack Screenshots

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