Juniper SRX vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Juniper SRX
Score 7.8 out of 10
N/A
Juniper SRX is a firewall offering. It provides a variety of modular features, scaled for enterprise-level use, based on a 3-in-1 OS that enables routing, switching, and security in each product.N/A
Zscaler Internet Access
Score 8.8 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
Pricing
Juniper SRXZscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Juniper SRXZscaler Internet Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Juniper SRXZscaler Internet Access
Features
Juniper SRXZscaler Internet Access
Firewall
Comparison of Firewall features of Product A and Product B
Juniper SRX
8.7
5 Ratings
1% above category average
Zscaler Internet Access
-
Ratings
Identification Technologies9.03 Ratings00 Ratings
Visualization Tools7.03 Ratings00 Ratings
Content Inspection8.04 Ratings00 Ratings
Policy-based Controls10.04 Ratings00 Ratings
Active Directory and LDAP8.03 Ratings00 Ratings
Firewall Management Console7.05 Ratings00 Ratings
Reporting and Logging8.05 Ratings00 Ratings
VPN10.04 Ratings00 Ratings
High Availability10.05 Ratings00 Ratings
Stateful Inspection10.04 Ratings00 Ratings
Proxy Server9.03 Ratings00 Ratings
Identity Management
Comparison of Identity Management features of Product A and Product B
Juniper SRX
-
Ratings
Zscaler Internet Access
5.0
2 Ratings
56% below category average
Multi-Factor Authentication00 Ratings5.02 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Juniper SRX
-
Ratings
Zscaler Internet Access
10.0
2 Ratings
10% above category average
Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Juniper SRX
-
Ratings
Zscaler Internet Access
8.5
137 Ratings
9% above category average
Network Analytics00 Ratings8.4137 Ratings
Threat Recognition00 Ratings8.2134 Ratings
Vulnerability Classification00 Ratings8.4120 Ratings
Automated Alerts and Reporting00 Ratings8.4130 Ratings
Threat Analysis00 Ratings8.8128 Ratings
Threat Intelligence Reporting00 Ratings8.6127 Ratings
Automated Threat Identification00 Ratings8.5124 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Juniper SRX
-
Ratings
Zscaler Internet Access
8.9
160 Ratings
2% above category average
Continuous Verification00 Ratings8.6147 Ratings
Secure Web Gateways00 Ratings8.9142 Ratings
Network Flow Control00 Ratings8.8132 Ratings
Network Traffic Analysis00 Ratings8.6133 Ratings
Segmentation Leveraging00 Ratings8.2119 Ratings
Admin Access Control00 Ratings9.0141 Ratings
Network Data Encryption00 Ratings8.9129 Ratings
Network Topology Mapping00 Ratings10.02 Ratings
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Juniper SRXZscaler Internet Access
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Score 8.8 out of 10
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Quantum Firewalls and Security Gateways
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Score 9.3 out of 10
Palo Alto Networks Prisma Access
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Score 8.4 out of 10
Enterprises
Palo Alto Networks Virtualized Next-Generation Firewalls - VM Series
Palo Alto Networks Virtualized Next-Generation Firewalls - VM Series
Score 9.2 out of 10
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Juniper SRXZscaler Internet Access
Likelihood to Recommend
8.0
(8 ratings)
8.9
(183 ratings)
Likelihood to Renew
8.0
(2 ratings)
8.0
(4 ratings)
Usability
-
(0 ratings)
8.4
(167 ratings)
Availability
-
(0 ratings)
7.3
(1 ratings)
Performance
-
(0 ratings)
5.5
(1 ratings)
Support Rating
6.4
(3 ratings)
8.2
(8 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(1 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Juniper SRXZscaler Internet Access
Likelihood to Recommend
Juniper Networks
SRXs seem to be well suited at the enterprise level for plain routers, firewalls, and IDP/IDS. They work well on MPLS and Ethernet, including Internet. I have 3 SRXs also performing edge duty, with 2 in a high availability (HA) cluster. The Juniper line of SRXs provides a good range of scaling from small business to extremely large enterprise. Wire speed is a common comparison factor and Juniper shines in that area.
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Zscaler
It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
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Pros
Juniper Networks
  • Edge Device (Tunneling & Routing)
  • Routing Instances
  • Zone Based Firewall
  • L3 Gateway/Vlan termination
  • DHCP Server & DHCP Relay
  • Good support community & Good available documentation
  • Good support by the Vendor
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Zscaler
  • Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
  • Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
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Cons
Juniper Networks
  • My only real criticism of the product is that it's hard to figure out how to upgrade the firmware from the CLI via TFTP via the docs, but it works great once you get it sorted.
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Zscaler
  • The logs feel kind of lack luster
  • When issues are arising with SSL Inspection, logs show everything working despite end user experience
  • Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like
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Likelihood to Renew
Juniper Networks
No answers on this topic
Zscaler
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Key Gaps:
1. Advanced Threat Costs:
ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
2. API Banking Scalability:
ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
3. RBI Future-Proofing:
Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
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Usability
Juniper Networks
No answers on this topic
Zscaler
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
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Performance
Juniper Networks
No answers on this topic
Zscaler
There are often performance issues reported
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Support Rating
Juniper Networks
This is the one area where I have a beef with Juniper. When I called into Cisco TAC, 90% of the time, the first person I spoke with was able to resolve my issue. With Juniper TAC, 90% of the time, the first person I speak with is not able to resolve my issue, seems to almost be reading from a script, and must escalate my ticket. All of which takes time.
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Zscaler
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
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Alternatives Considered
Juniper Networks
Juniper SRX stands tall compared to all these products for Large Service Provider Networks, where traffic volume is larger. Also, cost comparison with SRX's few other products can also be another contributing factor while selecting this. As well as Juniper Routers, Switches, and multiple products from the same vendor to maintain one single vendor environment. As well as Juniper Support is also really good.
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Zscaler
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
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Return on Investment
Juniper Networks
  • It is a workhorse for our field operations. It provides the last touch for an ISP to the customer. The customer has no view of the device, but with the repeatability of the device, they do not need to.
  • The ability to roll out a dynamic routing protocol attached to a security zone allows elasticity to the environment that supports growth.
  • VLAN support on the inside interfaces allow this to be the only device in some smaller deployments we install these in.
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Zscaler
  • Has allowed us to remove other products that were suboptimal
  • Saved us money overall by stacking it with other Zscaler products
  • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
Read full review
ScreenShots

Zscaler Internet Access Screenshots

Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.