JustCall vs. Kixie

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JustCall
Score 8.2 out of 10
Small Businesses (1-50 employees)
JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven…
$30
per month per user
Kixie
Score 6.5 out of 10
N/A
Kixie is a telephony and VoIP software solution from Kixie.
$29
per user
Pricing
JustCallKixie
Editions & Modules
Essentials
$19.00 (1 user minimum)
per month per user
Team
$29.00 (2 users minimum)
per month per user
Pro
$49.00 ( 2 users minimum)
per month per user
Team Plus
$49.00 (2 users minimum)
Talk to Sales! Talk to Sales!
Pro Plus
$89.00 (2 users minimum)
per month per user
Business
Let's Talk! (10 users minimum)
Talk to Sales! Talk to Sales!
Business Plus
Let's Talk! (10 users minimum)
per month per user
Integrated
$29
per user
Enterprise
$55
per user
Offerings
Pricing Offerings
JustCallKixie
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsOutbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network.
More Pricing Information
Community Pulse
JustCallKixie
Considered Both Products
JustCall
Kixie

No answer on this topic

Top Pros
Top Cons
Features
JustCallKixie
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
JustCall
7.8
7 Ratings
5% below category average
Kixie
-
Ratings
Multi-level Interactive Voice Response (IVR)8.17 Ratings00 Ratings
Call reports7.27 Ratings00 Ratings
Directory of employee names8.15 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
JustCall
7.7
7 Ratings
9% below category average
Kixie
-
Ratings
Answering rules7.97 Ratings00 Ratings
Call recording8.06 Ratings00 Ratings
Call park7.26 Ratings00 Ratings
Call screening7.46 Ratings00 Ratings
Message alerts8.16 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
JustCall
7.4
6 Ratings
11% below category average
Kixie
-
Ratings
Audio conferencing7.46 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
JustCall
7.0
4 Ratings
17% below category average
Kixie
-
Ratings
Mobile app for iOS6.53 Ratings00 Ratings
Mobile app for Android7.44 Ratings00 Ratings
Best Alternatives
JustCallKixie
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
Mixmax
Mixmax
Score 8.8 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JustCallKixie
Likelihood to Recommend
8.8
(7 ratings)
6.0
(2 ratings)
User Testimonials
JustCallKixie
Likelihood to Recommend
SaaS Labs
JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution. The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.
Read full review
Kixie
Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
Read full review
Pros
SaaS Labs
  • Users of this system do it through the cloud, SaaS, Web Pc, and mobile devices Android, iPhone, and iPad.
  • Allows sending alerts and notifications, by events, has connections (SIP and VoIP) and unified communications through SMS, voice messages, text-to-speech, conference calls, videoconferences, call forwarding, call disposition, automatic call distribution to other providers, call routing, telephone keypad entry, mass text messages, call recording, call text, bidirectional messaging, scheduled messaging, among others.
  • Create and analyze real-time reports, customer statistics, products, services, sales, and surveys.
Read full review
Kixie
  • Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
  • The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
  • The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.
Read full review
Cons
SaaS Labs
  • Customer service/ease of contacting could be better for worldwide users (I believe they're sourced overseas)
  • Pricing seems to have increased, which affected the benefit we originally found in the service
  • Increased functionality, such as bulk SMS Messaging and power-dialer
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Kixie
  • "Power Dialer" doesn't work all the time.
  • Only records; doesn't give any type of analysis.
  • Getting your account set up correctly can be confusing.
Read full review
Alternatives Considered
SaaS Labs
It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
Read full review
Kixie
Kixie integrated much better with our CRM (Zoho) than CrazyCall. In addition, Kixie had increased reporting features that CrazyCall did not offer--CrazyCall's reporting was limited and not detailed enough for our purposes. Lastly, at the time, CrazyCall did not have the inbound call services that Kixie offered. In fact, CrazyCall did not have any inbound services when we were using the software.
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Return on Investment
SaaS Labs
  • Positive impact as it has helped the business with a better communication.
  • I wish the latest messages would be on top!
Read full review
Kixie
  • Negative- the "Power Dialer" doesn't load
  • Negative- missed calls because not loading correctly
  • Positive- can call anyone with a click of a button
Read full review
ScreenShots

JustCall Screenshots

Screenshot of Agent AvailabilityScreenshot of SMS AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Tone Analysis

Kixie Screenshots

Screenshot of Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting for Hubspot, Salesforce and leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. Empower teams with local presence area codes, instant lead-caller, inbound call queues, text templates & voicemail drop. With Kixie, sales teams have the power to achieve their most ambitious goals. It's better sales, made simple.Screenshot of We’ve revolutionized how salespeople engage with prospects, making it automatic and natural. Kixie’s core benefit for agents lies in its ability to touch leads when they are engaged. In the past, agents simply dialed through a list of numbers, hoping to get someone on the phone. Those 👏 days 👏 are 👏 gone 👏. There are more ways to communicate than ever. People are busier than ever. Kixie helps break through the noise and close deals.Screenshot of With Kixie, sales managers coach stronger teams that close more opportunities. It's a powerful ally for sales managers. The training challenge for sales leaders lies in applying past learning to new deals to ensure as many opportunities as possible are closed. Kixie helps make sure agents are communicating the right message at the right time.Screenshot of At its core, Kixie is a world-class phone & text service designed to help sales teams, anywhere, prosper. Ever heard a sales agent say something like: “If I can just get a lead on the phone, I close the deal nearly every time!” 🤔 The modern sales organization needs more than a dumb dialer. They need an intelligent platform that proactively helps agents connect with leads. A great platform also plays nicely with other systems. With Kixie agents are always one step ahead — and it can be installed in just three minutes.