JustCall vs. Revenue.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JustCall
Score 8.1 out of 10
Small Businesses (1-50 employees)
JustCall is a cloud-based phone system designed to help businesses get phone numbers (in 58 countries) and make, receive and track calls from a web app, mobile apps, or desktop apps. According to the vendor, it solves all the telephony requirements for an organization’s sales, support, and remote teams. All outgoing and incoming calls are logged and recorded automatically - both in the JustCall system and in the user’s CRM/helpdesk system. Users can create custom call distribution…
$30
per month per user
Revenue.io
Score 9.1 out of 10
N/A
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that…N/A
Pricing
JustCallRevenue.io
Editions & Modules
Basic
$30.00
per month per user
Premium
$60.00
per month per user
Custom
Pricing available on request
per month per user
No answers on this topic
Offerings
Pricing Offerings
JustCallRevenue.io
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
More Pricing Information
Features
JustCallRevenue.io
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
JustCall
8.0
6 Ratings
Revenue.io
-
Ratings
Multi-level Interactive Voice Response (IVR)8.46 Ratings00 Ratings
Call reports7.46 Ratings00 Ratings
Directory of employee names8.24 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
JustCall
8.1
6 Ratings
Revenue.io
-
Ratings
Answering rules7.86 Ratings00 Ratings
Call recording7.85 Ratings00 Ratings
Call park8.05 Ratings00 Ratings
Call screening8.55 Ratings00 Ratings
Message alerts8.55 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
JustCall
8.4
5 Ratings
Revenue.io
-
Ratings
Audio conferencing8.45 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
JustCall
9.5
3 Ratings
Revenue.io
-
Ratings
Mobile app for iOS9.52 Ratings00 Ratings
Mobile app for Android9.53 Ratings00 Ratings
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
JustCall
-
Ratings
Revenue.io
9.2
12 Ratings
Contact preview00 Ratings9.012 Ratings
Dialer-CRM integration00 Ratings9.012 Ratings
Call notes & tags00 Ratings9.312 Ratings
Automatic call logging00 Ratings9.312 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
JustCall
-
Ratings
Revenue.io
9.4
12 Ratings
Outbound dialing00 Ratings9.412 Ratings
Inbound routing00 Ratings9.412 Ratings
Click-to-call00 Ratings9.312 Ratings
Recorded voicemail drop00 Ratings9.310 Ratings
Dialer contact import00 Ratings9.312 Ratings
Campaign & list management00 Ratings9.512 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
JustCall
-
Ratings
Revenue.io
9.7
12 Ratings
Follow-up calls00 Ratings9.512 Ratings
Dialer reporting & analytics00 Ratings9.912 Ratings
User Ratings
JustCallRevenue.io
Likelihood to Recommend
8.2
(6 ratings)
9.3
(12 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
7.2
(3 ratings)
Support Rating
-
(0 ratings)
9.3
(7 ratings)
User Testimonials
JustCallRevenue.io
Likelihood to Recommend
SaaS Labs
JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution. The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.
Read full review
Revenue.io
Despite a few of the design/interface frustrations, Revenue.io (RingDNA) is a powerful that is well made and continues to improve. Conversation AI, while underutilized at our company, can provide great value to any Sales team if used correctly. I look forward to seeing what new changes come our way
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Pros
SaaS Labs
  • Users of this system do it through the cloud, SaaS, Web Pc, and mobile devices Android, iPhone, and iPad.
  • Allows sending alerts and notifications, by events, has connections (SIP and VoIP) and unified communications through SMS, voice messages, text-to-speech, conference calls, videoconferences, call forwarding, call disposition, automatic call distribution to other providers, call routing, telephone keypad entry, mass text messages, call recording, call text, bidirectional messaging, scheduled messaging, among others.
  • Create and analyze real-time reports, customer statistics, products, services, sales, and surveys.
Read full review
Revenue.io
  • Speed at calling through lists, loading the account data into the intelligent dallier
  • Using the calling notes and other values, as triggers into our workflows
  • Using ringDNA data in our Marketing cloud journeys for customer service and sales purposes. For example, triggering an email send based on the results of a phone call
Read full review
Cons
SaaS Labs
  • Customer service/ease of contacting could be better for worldwide users (I believe they're sourced overseas)
  • Pricing seems to have increased, which affected the benefit we originally found in the service
  • Increased functionality, such as bulk SMS Messaging and power-dialer
Read full review
Revenue.io
  • Sometimes it loses the quality of the calls, I do not understand if it is the platform or the customers when calling.
  • They could put in a phone number checker, I've had trouble with that several times already.
  • The reports it generates tend to be limited no matter what subscription you have.
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Likelihood to Renew
SaaS Labs
No answers on this topic
Revenue.io
Our company is very happy with RingDNA and our experience with using it only continues to improve over time.
Read full review
Usability
SaaS Labs
No answers on this topic
Revenue.io
I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.
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Support Rating
SaaS Labs
No answers on this topic
Revenue.io
It fulfills our requirements for what we were looking for among the products available in the market. They have given demos so well and address all of our issues very well. They also quoted the best price for what we had in mind. Overall, it helps us zero in on our search with all the requirements and budget in mind.
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Alternatives Considered
SaaS Labs
It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
Read full review
Revenue.io
I honestly think that SalesLoft is a more complete solution as far as the user interface goes. However, Ring DNA has the added call intelligence feature that sales loft doesn't have, so we went with ring dna.
Read full review
Return on Investment
SaaS Labs
  • Overall, JustCall showed us the value of having an integrated tool to allow the execution of SMS messaging from within Pipedrive. It definitely allowed us to add in additional touchpoint that some decision makers and prospects felt more comfortable using.
  • Despite the tight integration with Pipedrive, the totality of the solution added more overhead in financial and configuration/personnel terms than we were looking for. Since we had established a great set up for our phone systems already, adding another one just to access SMS didn't make sense.
  • SMS from inside Pipedrive was the only function we were looking for. Just Call does this, and does it really well. But since we had our phones and VOIP already providing this outside of Pipedrive, it was ultimately not suitable. It became an expense for which there was not really a clear justification for in terms of ROI.
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Revenue.io
  • RingDNA has a significant impact on our ability to manage our activities with our sales team
  • Analytics gives us absolute transparency across our sales and service teams
  • Essentially this enables us to truly see and act on what is happening and make overall improvements to marketing, sales and services
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