What users are saying about
4 Ratings
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Score 9.2 out of 100
25 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

JustCall

JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution.The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Revenue.io (formerly RingDNA)

Despite a few of the design/interface frustrations, Revenue.io (RingDNA) is a powerful that is well made and continues to improve. Conversation AI, while underutilized at our company, can provide great value to any Sales team if used correctly. I look forward to seeing what new changes come our way
Wolf Weisz | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

JustCall
5.5
Revenue.io (formerly RingDNA)
Multi-level Interactive Voice Response (IVR)
JustCall
5.0
Revenue.io (formerly RingDNA)
Call reports
JustCall
6.0
Revenue.io (formerly RingDNA)

Call Management

JustCall
5.4
Revenue.io (formerly RingDNA)
Answering rules
JustCall
6.0
Revenue.io (formerly RingDNA)
Call recording
JustCall
5.0
Revenue.io (formerly RingDNA)
Call park
JustCall
4.0
Revenue.io (formerly RingDNA)
Call screening
JustCall
5.0
Revenue.io (formerly RingDNA)
Message alerts
JustCall
7.0
Revenue.io (formerly RingDNA)

Mobile apps

JustCall
8.0
Revenue.io (formerly RingDNA)
Mobile app for Android
JustCall
8.0
Revenue.io (formerly RingDNA)

Preview Dialer

JustCall
Revenue.io (formerly RingDNA)
8.8
Contact preview
JustCall
Revenue.io (formerly RingDNA)
8.5
Dialer-CRM integration
JustCall
Revenue.io (formerly RingDNA)
8.6
Call notes & tags
JustCall
Revenue.io (formerly RingDNA)
9.5
Automatic call logging
JustCall
Revenue.io (formerly RingDNA)
8.6

Core Dialer

JustCall
Revenue.io (formerly RingDNA)
9.2
Outbound dialing
JustCall
Revenue.io (formerly RingDNA)
9.2
Inbound routing
JustCall
Revenue.io (formerly RingDNA)
9.2
Click-to-call
JustCall
Revenue.io (formerly RingDNA)
9.2
Recorded voicemail drop
JustCall
Revenue.io (formerly RingDNA)
9.2
Dialer contact import
JustCall
Revenue.io (formerly RingDNA)
9.1
Campaign & list management
JustCall
Revenue.io (formerly RingDNA)
9.1

Call Follow-up and Quality Assurance

JustCall
Revenue.io (formerly RingDNA)
9.1
Follow-up calls
JustCall
Revenue.io (formerly RingDNA)
9.0
Dialer reporting & analytics
JustCall
Revenue.io (formerly RingDNA)
9.2

Pros

JustCall

  • JustCall.io has a wonderful Chrome extension that plays nice with most other apps and extensions and enables things like a power dialer and click to call functionality to be launched from anywhere, even without being logged into the platform.
  • Just Call.io has the ability to launch and sync SMS messaging from within the Pipedrive app, adding another touchpoint to the sales cycle easily.
  • The platform developers are very open to other integrations and use cases and actively solicit feedback from their user community.
  • They are also very responsive to questions and support requests.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Revenue.io (formerly RingDNA)

  • Speed at calling through lists, loading the account data into the intelligent dallier
  • Using the calling notes and other values, as triggers into our workflows
  • Using ringDNA data in our Marketing cloud journeys for customer service and sales purposes. For example, triggering an email send based on the results of a phone call
Michael McKerlie | TrustRadius Reviewer

Cons

JustCall

  • The power dialer functionality is in Beta still I believe and isn't not intuitive to use and add contacts to the calling list. In comparison, Kixie allows a very easy one-click operation, from anywhere on the web really, to add a number and contact to a power dialing session.
  • JustCall.io bills itself as a complete phone system but its pricing structure makes using it as such more expensive than solutions like Kixie or Dialpad, at least in my experience.
  • These guys are definitely on the right track, but more focus and clarity on the messaging and use cases JustCall is best suited for would result in a better net result for everyone in my opinion.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Revenue.io (formerly RingDNA)

  • Sometimes it loses the quality of the calls, I do not understand if it is the platform or the customers when calling.
  • They could put in a phone number checker, I've had trouble with that several times already.
  • The reports it generates tend to be limited no matter what subscription you have.
Stella Olsson | TrustRadius Reviewer

Likelihood to Renew

JustCall

No score
No answers yet
No answers on this topic

Revenue.io (formerly RingDNA)

Revenue.io (formerly RingDNA) 10.0
Based on 1 answer
Our company is very happy with RingDNA and our experience with using it only continues to improve over time.
Shanna Kostopulos | TrustRadius Reviewer

Usability

JustCall

No score
No answers yet
No answers on this topic

Revenue.io (formerly RingDNA)

Revenue.io (formerly RingDNA) 7.6
Based on 4 answers
I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.
Stella Olsson | TrustRadius Reviewer

Support Rating

JustCall

No score
No answers yet
No answers on this topic

Revenue.io (formerly RingDNA)

Revenue.io (formerly RingDNA) 8.9
Based on 8 answers
It fulfills our requirements for what we were looking for among the products available in the market. They have given demos so well and address all of our issues very well. They also quoted the best price for what we had in mind. Overall, it helps us zero in on our search with all the requirements and budget in mind.
Siddarth Upadhya | TrustRadius Reviewer

Alternatives Considered

JustCall

I have used both Kixie and PhoneBurner to try to add in the type of sales calling capabilities I wanted. In 2017, neither actually 100% fit the bill.Kixie is also a full-blown sales focused dialing and VOIP platform. They have really tight integrations with Pipedrive and other CRMs and a lot of the functionality we were looking for. With all the bells and whistles it is more expensive but certainly was a good contender. As I move forward here in 2018 we're launching a call center operation for which Kixie ay be a perfect fit.PhoneBurner is another platform that provides straight-up power dialing, dialing tech, and some additional resources. It does so on top of your current VOIP provider, so you don't have to make lots of changes. They have automated voicemail drops, email drops, and more to help accelerate the sales cycle.I chose JustCall specifically for the integration with Pipedrive and SMS capability. For now, it ended up being the tool for our business.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Revenue.io (formerly RingDNA)

I honestly think that SalesLoft is a more complete solution as far as the user interface goes. However, Ring DNA has the added call intelligence feature that sales loft doesn't have, so we went with ring dna.
Tim Eddington | TrustRadius Reviewer

Return on Investment

JustCall

  • Overall, JustCall showed us the value of having an integrated tool to allow the execution of SMS messaging from within Pipedrive. It definitely allowed us to add in additional touchpoint that some decision makers and prospects felt more comfortable using.
  • Despite the tight integration with Pipedrive, the totality of the solution added more overhead in financial and configuration/personnel terms than we were looking for. Since we had established a great set up for our phone systems already, adding another one just to access SMS didn't make sense.
  • SMS from inside Pipedrive was the only function we were looking for. Just Call does this, and does it really well. But since we had our phones and VOIP already providing this outside of Pipedrive, it was ultimately not suitable. It became an expense for which there was not really a clear justification for in terms of ROI.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Revenue.io (formerly RingDNA)

  • RingDNA has a significant impact on our ability to manage our activities with our sales team
  • Analytics gives us absolute transparency across our sales and service teams
  • Essentially this enables us to truly see and act on what is happening and make overall improvements to marketing, sales and services
Michael McKerlie | TrustRadius Reviewer

Screenshots

Pricing Details

JustCall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$10 per user per month

JustCall Editions & Modules

Edition
Basic$10.001
Pro$15.001
Enterprise$25.001
  1. per user per month
Additional Pricing Details
Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on our web-app or mobile app than to receive it on your cellular network.

Revenue.io (formerly RingDNA)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Revenue.io (formerly RingDNA) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

JustCall
8.0
Revenue.io (formerly RingDNA)
8.7

Likelihood to Renew

JustCall
Revenue.io (formerly RingDNA)
10.0

Usability

JustCall
Revenue.io (formerly RingDNA)
7.6

Support Rating

JustCall
Revenue.io (formerly RingDNA)
8.9

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