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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Justworks

    Score7.2 out of 10
    N/AJustworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…

    $59

    per month per user

    Pro Software

    Score9 out of 10
    N/AHRO cloud-based software designed specifically for the PEO industry. PRO Software is designed specifically to meet the needs of Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs).N/A
    Pricing
    JustworksPro Software
    Editions & Modules
    Basic
    $59
    per month per user
    Plus
    $99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    JustworksPro Software
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    JustworksPro Software
    Considered Both Products
    Justworks
    No answer on this topic
    Pro Software
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Features
    JustworksPro Software
    Human Resource Management
    Comparison of Human Resource Management features of Justworks and Pro Software
    Feature
    Justworks
    -
    Ratings
    Pro Software
    8.5
    1 Ratings
    4% above category average
    Employee demographic data00 Ratings10.01 Ratings
    Employment history00 Ratings8.01 Ratings
    Job profiles and administration00 Ratings8.01 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.01 Ratings
    Payroll Management
    Comparison of Payroll Management features of Justworks and Pro Software
    Feature
    Justworks
    -
    Ratings
    Pro Software
    8.9
    1 Ratings
    8% above category average
    Pay calculation00 Ratings9.01 Ratings
    Support for external payroll vendors00 Ratings9.01 Ratings
    Off-cycle/On-Demand payment00 Ratings9.01 Ratings
    Benefit plan administration00 Ratings8.01 Ratings
    Direct deposit files00 Ratings9.01 Ratings
    Salary revision and increment management00 Ratings9.01 Ratings
    Reimbursement management00 Ratings9.01 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Justworks and Pro Software
    Feature
    Justworks
    -
    Ratings
    Pro Software
    9.0
    1 Ratings
    9% above category average
    Approval workflow00 Ratings9.01 Ratings
    Balance details00 Ratings9.01 Ratings
    Annual carry-forward and encashment00 Ratings9.01 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Justworks and Pro Software
    Feature
    Justworks
    -
    Ratings
    Pro Software
    9.0
    1 Ratings
    9% above category average
    View and generate pay and benefit information00 Ratings9.01 Ratings
    Update personal information00 Ratings9.01 Ratings
    View company policy documentation00 Ratings9.01 Ratings
    Employee recognition00 Ratings9.01 Ratings
    View job history00 Ratings9.01 Ratings
    Asset Management
    Comparison of Asset Management features of Justworks and Pro Software
    Feature
    Justworks
    -
    Ratings
    Pro Software
    9.0
    1 Ratings
    11% above category average
    Tracking of all physical assets00 Ratings9.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of Justworks and Pro Software
    Feature
    Justworks
    -
    Ratings
    Pro Software
    7.0
    1 Ratings
    8% below category average
    Report builder00 Ratings7.01 Ratings
    Pre-built reports00 Ratings7.01 Ratings
    Onboarding
    Comparison of Onboarding features of Justworks and Pro Software
    Feature
    Justworks
    -
    Ratings
    Pro Software
    8.0
    1 Ratings
    1% below category average
    New hire portal00 Ratings8.01 Ratings
    Manager tracking tools00 Ratings8.01 Ratings
    Performance Management
    Comparison of Performance Management features of Justworks and Pro Software
    Feature
    Justworks
    -
    Ratings
    Pro Software
    9.0
    1 Ratings
    12% above category average
    Performance plans00 Ratings9.01 Ratings
    Performance improvement plans00 Ratings9.01 Ratings
    Review status tracking00 Ratings9.01 Ratings
    Review reminders00 Ratings9.01 Ratings
    Multiple review frequency00 Ratings9.01 Ratings
    Best Alternatives
    JustworksPro Software
    Small Businesses
    ADP TotalSource
    Score7.3 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    ADP TotalSource
    Score7.3 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JustworksPro Software
    Likelihood to Recommend
    4.5
    (58 ratings)
    9.0
    (1 ratings)
    Usability
    4.8
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.7
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    JustworksPro Software
    Likelihood to Recommend
    Justworks
    Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs)
    Incentivized
    Read full review
    Pro Software
    I demo'd some other software and at the time, the other software felt "better" but were way more expensive. Pro Software now does what those other software did, but the price is likely still better.
    Incentivized
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    Pros
    Justworks
    • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
    • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
    • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
    Incentivized
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    Pro Software
    • Great Support, they listen
    • Overall, the software works great
    • Very secure platform
    Incentivized
    Read full review
    Cons
    Justworks
    • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
    • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
    • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
    Incentivized
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    Pro Software
    • When we started with them, they were young and were missing quite a few things, that's all rectified now though
    • The things that were missing were sometimes shocking, and they are now working on some of those things
    • Customers don't always love all the security features, but they are necessary so what can you do
    Incentivized
    Read full review
    Usability
    Justworks
    Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.
    Incentivized
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    Pro Software
    While it's not perfect, Pro Software is getting there and overall, it's a very usable system.
    Incentivized
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    Support Rating
    Justworks
    Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
    Incentivized
    Read full review
    Pro Software
    No answers on this topic
    Alternatives Considered
    Justworks
    Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.
    Incentivized
    Read full review
    Pro Software
    It was lower cost and as they were a growing company, it allowed them to grow with us. I don't have much else to say about it than that. They've been a good partner, and that's just it, they are a partner, not just a software vendor, at least for us.
    Incentivized
    Read full review
    Return on Investment
    Justworks
    • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
    • Dealmaker for great hires!
    • Financial security for their families!
    • Compliance management.
    Incentivized
    Read full review
    Pro Software
    • There are many areas where we were blind to say tax changes that might be updated within the system
    • There are lots of areas where a more streamlined automated approach hasn't been available
    • In many of those cases, they were corrected however. Some we're still waiting for
    Incentivized
    Read full review
    ScreenShots

    Justworks Screenshots

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