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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Justworks

    Score7.2 out of 10
    N/AJustworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…

    $59

    per month per user

    Welcome

    Score8.5 out of 10
    N/AWelcome is an intelligent compensation hub used to communicate offers to candidates and total rewards to employees — while making data-driven compensation decisions. It aims to help users increase acceptance rates by clearly communicating each offer and its total compensation with Digital Offers, and boost employee retention by helping employees understand the value of their equity, benefits, salary, and bonuses with Total Rewards. With Compensation Data, users' HR and People…N/A
    Pricing
    JustworksWelcome
    Editions & Modules
    Basic
    $59
    per month per user
    Plus
    $99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    JustworksWelcome
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JustworksWelcome
    Considered Both Products
    Justworks
    No answer on this topic
    Welcome
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Best Alternatives
    JustworksWelcome
    Small Businesses
    ADP TotalSource
    Score7.3 out of 10
    No answers on this topic
    Medium-sized Companies
    ADP TotalSource
    Score7.3 out of 10
    PayScale Insight Lab
    Score10 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JustworksWelcome
    Likelihood to Recommend
    4.5
    (58 ratings)
    8.2
    (1 ratings)
    Usability
    4.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    JustworksWelcome
    Likelihood to Recommend
    Justworks
    Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs)
    Incentivized
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    Welcome
    If you don't have a workflow management tool in place and are relying on email or shared documents, then I would recommend using Welcome to keep tasks moving and employees accountable. It's very flexible, so you can really drill down on what you're asking from users and it consolidates the tasks that you need to work on in one place. We don't use it for legal documents due to more specific requirements that those require, but, for most other collaborative work, it is used.
    Incentivized
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    Pros
    Justworks
    • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
    • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
    • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
    Incentivized
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    Welcome
    • I can see an overview of all my assigned tasks and if I need to take action now or in the future.
    • The history tab gives a detailed overview of all action taken by everyone so far.
    • You can really break tasks down into clear, specific steps leaving no room for guesswork or confusion.
    Incentivized
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    Cons
    Justworks
    • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
    • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
    • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
    Incentivized
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    Welcome
    • For some tasks that don't require an article, we are forced to create one or the task doesn't function.
    • When changes are tracked in Word docs they are not apparent until the file is downloaded meaning that if people are only previewing content, they will miss these changes/comments.
    • Having 2 separate places to comment can be confusing and hiding resolved comments can mean less transparency in the process.
    Incentivized
    Read full review
    Usability
    Justworks
    Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.
    Incentivized
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    Welcome
    No answers on this topic
    Support Rating
    Justworks
    Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
    Incentivized
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    Welcome
    No answers on this topic
    Alternatives Considered
    Justworks
    Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.
    Incentivized
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    Welcome
    No answers on this topic
    Return on Investment
    Justworks
    • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
    • Dealmaker for great hires!
    • Financial security for their families!
    • Compliance management.
    Incentivized
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    Welcome
    • Employees can be resistant to using Welcome at first as they think it will add to their workload, but they, eventually, see the benefits of saving time and gaining efficiency.
    • If one person is responsible for entering all tasks, it can be a fair bit of admin time for that person.
    • We have a better working relationship with external agencies that also use Welcome to collaborate with us.
    Incentivized
    Read full review
    ScreenShots

    Justworks Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Welcome Screenshots

    Screenshot of Welcome's Digital Offers, Total Rewards, and Comp Data help HR and People teams seamlessly manage compensation for better hiring and retention rates.Screenshot of US-based companies can hire internationally with ease by allowing People Operations and HR teams to create and send offers in more than 30 available international currency options. Welcome is SOC2 Type 2 and GDPR compliant, so customers can rest assured that the offers they send will also adhere to local data privacy and security regulations.