KanbanFlow vs. YouTrack

Most of the project management software in existence today is focused on agile/sprint based processes. If your team happens to use Kanban instead, KanbanFlow is one of the best options for tracking work. It's quick to get started and learn and has a manageable feature set that won't overwhelm anyone.

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We use it for both support and project management alike. It's not as bloated or indeed as expensive as Jira, so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as Jira does.

The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg. Redmine) and enterprise (eg. Remedy).

It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.

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• Project monitoring with detailed management reports.
• Keep the team organized, focused on projects and demonstrate your goals in the tool.
• Simultaneous collaboration of the team in activities.
• Intuitive and user-friendly interface to use. Ease of learning how to use the tool.

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• Customization of fields that helps us report on what's important to us
• Notification options for issues followed so I never miss an update
• Filtered views for focused work

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• I'm not sure if it has this or not because I've only been using it for about 6 months but we haven't quite figured out how to archive things. We have lots of data on that main page from Q3 and Q4 of last year but we need to figure out how to get it away from our main page so we can focus on new things this quarter
• I know when I was first added there were a few things the admin had to do in order to do that. All I remember is that it wasn't simple for them to get me hooked up. They had to do a few steps and then I was granted access. I don't know what exactly but I had to wait.

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• Displaying Data
• Custonization
• Organic

It is very intuitive. Its not hard to pick up learn. I learned it pretty quickly at the first startup I cofounded and love to use it when working on my other ideas.

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I really like the simplicity and the subtasks found in KanbanFlow. It seems to be the easiest tool to get clients not using another method to use this without any challenges on their part. Trello has card dependencies, which is a nice touch. Trello also has a lot of add-ons, but I find them to be a little glitchy. Kanban Tool has really nice reporting and analytics.

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YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. Likewise, when it comes to external users, we've had good feedback from clients. Many of these clients are non-technical and have expressed their relief at not having to use something like Jira which is often quite impregnable for such users.

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• Creating visibility of the status of all open work items
• Allowed for self-service ownership of projects by stakeholders

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• By documenting and prioritizing issues that impact our customers, we're able to deliver fixes that prevent customer churn.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info