TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kaseya VSA

    Score8.3 out of 10
    N/AKaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A

    Precisely Assure MIMIX

    Score9.9 out of 10
    N/AAssure MIMIX from Precisely (formerly Syncsort) offers IBM i high availability (HA) and disaster recovery (DR) for companies worldwide, from small businesses to global enterprises, who can use Assure MIMIX to prevent data loss and eliminate planned and unplanned downtime. Assure MIMIX provides scalable real-time replication with options for automating administration, monitoring and alerting, customizable switch automation, and a graphical…N/A
    Pricing
    Kaseya VSAPrecisely Assure MIMIX
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Kaseya VSAPrecisely Assure MIMIX
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Kaseya VSAPrecisely Assure MIMIX
    Considered Both Products
    Kaseya
    No answer on this topic
    Precisely
    No answer on this topic
    Key User Insights
    Would buy again
    81%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    Kaseya VSAPrecisely Assure MIMIX
    Application Performance Management
    Comparison of Application Performance Management features of Kaseya VSA and Precisely Assure MIMIX
    Feature
    Kaseya VSA
    7.5
    1 Ratings
    5% above category average
    Precisely Assure MIMIX
    -
    Ratings
    Virtualization monitoring8.01 Ratings00 Ratings
    IT Asset Discovery7.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Kaseya VSA and Precisely Assure MIMIX
    Feature
    Kaseya VSA
    6.7
    13 Ratings
    6% below category average
    Precisely Assure MIMIX
    -
    Ratings
    Remote monitoring9.013 Ratings00 Ratings
    Network device monitoring8.013 Ratings00 Ratings
    Activity Monitoring8.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Kaseya VSA and Precisely Assure MIMIX
    Feature
    Kaseya VSA
    7.5
    12 Ratings
    11% above category average
    Precisely Assure MIMIX
    -
    Ratings
    Patch Management8.012 Ratings00 Ratings
    Policy-based automation9.012 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Kaseya VSA and Precisely Assure MIMIX
    Feature
    Kaseya VSA
    6.8
    1 Ratings
    3% below category average
    Precisely Assure MIMIX
    -
    Ratings
    Attended device access8.01 Ratings00 Ratings
    Unattended device access8.01 Ratings00 Ratings
    Virtual device access9.01 Ratings00 Ratings
    Multiple-display support1.01 Ratings00 Ratings
    Multiple concurrent sessions8.01 Ratings00 Ratings
    Best Alternatives
    Kaseya VSAPrecisely Assure MIMIX
    Small Businesses
    Panda Systems Management
    Score7.2 out of 10
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    HPE Zerto Software
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Kaseya VSAPrecisely Assure MIMIX
    Likelihood to Recommend
    8.0
    (30 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.5
    (8 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Kaseya VSAPrecisely Assure MIMIX
    Likelihood to Recommend
    Kaseya
    If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
    Read full review
    Precisely
    MIMIX is clearly the best IBMi solution for most high availability and disaster recovery situations. It provides rock-solid replication and agile ability to switch quickly. In its earlier days, some organizations used it as a primary daily system backup method. With the advent of Ransomware, this is no longer advisable. The strength of MIMIX real-time replication becomes a weakness if IBMi data becomes infected. As in any real-time replication product, at that point, two systems are infected.
    Incentivized
    Read full review
    Pros
    Kaseya
    • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
    • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
    • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
    Incentivized
    Read full review
    Precisely
    • Redundancy - needs to be available at a moment's notice.
    • Protection - the business would be greatly impacted, therefore protection of production systems is key to the business succeeding.
    • Usability - needs to be user-friendly, easy to navigate and operate, as it will be required at any given time.
    Incentivized
    Read full review
    Cons
    Kaseya
    • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
    • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
    Incentivized
    Read full review
    Precisely
    • Possible false sense of security for ransomware attacks.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    Excellent product with easy learning curve
    Incentivized
    Read full review
    Precisely
    No answers on this topic
    Usability
    Kaseya
    I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.
    Incentivized
    Read full review
    Precisely
    No answers on this topic
    Reliability and Availability
    Kaseya
    No answers on this topic
    Precisely
    MIMIX is software built for availability. By its nature it is must be available. As long as the underlying system and communication network are available MIMIX is working. And if there are failures in either of those, MIMIX is designed to allow for a quick and resilient recovery once underly systems or communications are restored
    Incentivized
    Read full review
    Performance
    Kaseya
    No answers on this topic
    Precisely
    I have never seen MIMIX itself be a performance bottleneck. However it is important to consider the network in overall performance of any remotely replicated systems. MIMIX can only replicate as fast as the network allows. But a strong capability of MIMIX is its ability to "buffer" its replication, so it can be sent without error as the network allows
    Incentivized
    Read full review
    Support Rating
    Kaseya
    It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
    Incentivized
    Read full review
    Precisely
    Support is available and efficient. Response time is good and likelyhood of a quick resolutiion is high. However the mature solid product and proactive management tools, fortunately make support requirements relatively rare. The support for version upgrades is also strong, but again the basic upgrade process is usually straightforward and well documented.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
    Incentivized
    Read full review
    Precisely
    We used MIMIX for its role for iSeries high availability. We used Double Take by Vision Solutions for our production Windows environment. MIMIX is designed for iSeries, and Double Take was designed for Windows. We had VMware virtual environment, running multiple VMs for production ERP Lawson M3, now Infor. Both MIMIX and Double Take played the role well for what needed to be done. Without either MIMIX or DoubleTake, the business would have been impacted.
    Incentivized
    Read full review
    Scalability
    Kaseya
    No answers on this topic
    Precisely
    MIMIX works to its intended functionality. It provides real time data replication across multiple partitions and systems as defined. I have never witnessed any problems with MIMIX in scaling to larger systems or adding new data groups. In conjunction with the inherent scalability of IBMi scalability and configuration flexibillity are rather quick and easy.
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • It has increased the efficiency of operational tasks for our technicians
    • It has change the speed at which we are able to deploy updates and software patches
    • It caused us to spend additional money on more security tools due to concern from breaches
    Incentivized
    Read full review
    Precisely
    • MIMIX had a positive impact, as the organization has had to rely upon the unplanned switch.
    • MIMIX definite must if organization is running i Series, and business needs are 24/7.
    • Without MIMIX in place, the downtime impact to the business would have been great.
    Incentivized
    Read full review
    ScreenShots